Thy said 24hrs available for check in. When I reach the property, no one at front desk and guests sleeping in lobby area sofas. I waited 30mins and called Expedia and no support provided. Then I contacted Wyndham support and spent 1 hour. They also called and no one showed up even phone ringing continuously. I booked this hotel to take a stop with kids and end up eating time money as I had to book another hotel. I didn’t expect this type or bad service from Expedia. This group of people who owns hotels making this industry worse
Venkateswara Rao
於 2025 年 7 月住了 1 晚
4/10 不太好
Steve
2025 年 7 月 21 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Real concern about the $100 CASH deposit required to check-in (after I already paid for the room). Not good business. Deposit almost twice the cost of room, simply ridiculous.
Steve
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Steven
商務旅客
2025 年 7 月 17 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The people working there look like crack heads. Every property around this worn down hotel has closed. They require a $100 CASH upfront deposit or they don’t let you stay there. The place should be closed down!
Steven
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Pamela
2025 年 7 月 17 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I picked this property solely for the price. It was located on a small stretch of road with other run-down low-cost properties and did not shine as the best one. It was an unpleasant shock to pre-pay for the room and then find there was a $100 cash fee that would be refunded at check-out after the room had been inspected. Since the front of the AC in my room fell off as I turned it on, it didn't bode well for me that I'd get my money back!
The hallway was noisy in the middle of the night with guests chatting and socializing. One of the guests had a loud conversation right outside my door, which woke me up. The room, indeed the entire property, had not seen any refurbishment in a very long time. There was a man just hanging out on the front stoop watching me as I parked and unloaded my car which made me feel uncomfortable.
I did get my money back at check-out; no one investigated the room before I left. I don't know what that was about at all. I would not choose this property again.
Pamela
於 2025 年 7 月住了 1 晚
4/10 不太好
Christy
2025 年 7 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a coupon for the room, the staff would not honor-stated I had to reserve through Expedia. The room counters were dirty, sink stopper broken, and shower was dirty. The staff did not seem to care. They just wanted their money for the room.
Christy
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Maria
2025 年 7 月 7 日
Maria
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Robert
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was friendly
Robert
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Logan
商務旅客
2025 年 7 月 3 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Places full of bugs, roaches, and just not low cap. Whoever manages this hotel has done a very poor job and it shows.
Logan
於 2025 年 6 月住了 4 晚
2/10 很糟糕
Mary
2025 年 6 月 28 日
My reservation was messed up and I couldn't check in. They had me as checking in tonight instead of last night, which forced me to drive almost 20 hours. They would not cancel my reservation and still took my money, even though I never checked in. Sketch if you ask me. This customer service was no help either. EXTREMELY DISAPPOINTED
Mary
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Mindy
2025 年 6 月 26 日
Mindy
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Logan
商務旅客, 家庭旅遊
2025 年 6 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This place should be shut down multiple health code issues bugs in the rooms horrible horrible cleanliness.
Logan
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Logan
2025 年 6 月 25 日
不喜歡:整潔度和設施服務
Absolute garbage dump of a hotel, horrible managers, horrible cleanliness you’re better off staying at any other hotel if you stay here be prepared to bring home some bedbugs or something.
Logan
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Logan
2025 年 6 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Absolutely filthy. Seen multiple different bedbugs and cockroaches in the room. Cigarette burn holes all in the bed and it is disgusting. It does not look like the room was even cleaned at check-in. Worst hotel I’ve ever seen in all my years of traveling.
Logan
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Logan
2025 年 6 月 25 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Hotel has bad bugs Beatles cockroaches in their rooms. The dirtiest place not even worth staying here for $15 a night. The manager is very rude disrespectful they do not care about their customers and they’ll ignore any complaint. Never stay here. This is absolutely one of the worst hotels in Roanoke.
Logan
於 2025 年 4 月住了 3 晚
4/10 不太好
Wendy
情侶出遊
2025 年 6 月 23 日
不喜歡:設施服務
You get what you pay for but it was very run down and only offered toast and jam for breakfast. The smoke alarm was missing. Some of the sockets didn’t work.
Wendy
於 2025 年 6 月住了 2 晚
4/10 不太好
Bruce
2025 年 6 月 20 日
不喜歡:整潔度、員工素質和住宿環境和硬體
You get what you pay for. I didn’t expect much
Bruce
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Veronica
2025 年 6 月 17 日
Veronica
於 2025 年 6 月住了 3 晚
4/10 不太好
Jerry
2025 年 6 月 12 日
不喜歡:整潔度、員工素質和住宿環境和硬體
I was just tired
Jerry
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Martin,millville
2025 年 6 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Customer service was unprofessional . The room i was given bathroom toilet was broke.. water in bathtub filled up already..and burn marks on blanket so they gave me another room ..air conditioner not working..burn marks on blanket..smelled funny missin
Martin
於 2025 年 6 月住了 2 晚
4/10 不太好
Michael
2025 年 6 月 11 日
不喜歡:整潔度和住宿環境和硬體
Michael
於 2025 年 6 月住了 1 晚
6/10 一般般
Shubham
2025 年 6 月 8 日
Shubham
於 2025 年 6 月住了 3 晚
4/10 不太好
John M
家庭旅遊
2025 年 5 月 24 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Not maintained. Bathroom faciloties broken. No sink stopper.
White bread and jam is NOTbreakfast.
Bed was comfortable.