It’s not a true hotel. They claim 24 hour service but not true. The wort part is that no towers are available despite being promised to receive them at night. Hot water is very limited and not good enough for a quick shower in winter. Terrible experience.
Refaa
於 2024 年 3 月住了 1 晚
2/10
Cleanliness was really poor and the service even worse than that. The hotel doesnt even provide towels. Nobody answers the reception phone. The bath tub and restroom are extremely worn out and marks of rust were there on floor and walls. Bath tub broken. The entire room was stinking of smoke and old age.
真實旅客
於 2023 年 12 月住了 2 晚
4/10
Poor Room general quality, worst bathroom (smell and no towels during the all 1 night/morning Stay).
真實旅客
於 2023 年 9 月住了 1 晚
2/10
very bad
NORAH
於 2023 年 8 月住了 1 晚
2/10
No so good experience
Furniture is very old
Bad service
Mohammad
於 2023 年 3 月住了 2 晚
2/10
The place is in a deplorable state. It’s so aged and gloomy that it gives a feeling of living in an underdeveloped unlike the blooming KSA. The place requires immense make over and staff needs to be trained to International standards.
No Towels, no disposable slippers, soap for 1 when room is booked for 2, broken toilet doors, broken shower cabins, congested toilet placement.
Sunil
於 2023 年 1 月住了 1 晚
2/10
Service is very slow and bad
Nasser
於 2023 年 1 月住了 1 晚
10/10
Carlo
於 2022 年 11 月住了 1 晚
8/10
SAED
於 2019 年 10 月住了 1 晚
2/10
Room was dirty. There was hair on the bed. Toilet is not clean.
Ahmad
於 2019 年 8 月住了 1 晚
4/10
This hotel did not offer the amenities it advertises on the website. It says there's an airport transfer, and it isn't. Only one staff member was polite. They didn't even take out the ashtray for the non-smoking room and they just tried to cover up the smell with incense. I would not recommend this hotel. It didn't offer what it says on the website.
Monica
於 2019 年 8 月住了 1 晚
6/10
مقبوله
Nawaf
於 2019 年 7 月住了 1 晚
2/10
The Hotel doesn’t not have Parking and bad smell inside recaption also the bedroom not clean all materials dirty and have bad small it’s one of the baddies hotel that I see. I am Sad about the money I spent for rent.
真實旅客
於 2019 年 5 月住了 2 晚
2/10
فندق مره تعبان ولاانصح احد بيه الدهان بالغرف مقشر والفندق قديم جدا ولايستاهل وبعيد عن المدينه
Salem
於 2019 年 2 月住了 1 晚
6/10
جيده
Thamer
8/10
真實旅客
6/10
真實旅客
2/10
I have been there. The worst rooms. I have seen in my life.
真實旅客
4/10
My experience was not good. Despite my confirmed booking, they told me that no room is available. After 20 minutes of discussion, then agreed to give me a room. This is a very nonprofessional approach of customer dealing.