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Reviews of Hampton Inn & Suites Banning-Beaumont

2.5 out of 5
Hampton Inn & Suites Banning-Beaumont
6071 Joshua Palmer Way, Banning, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1004 reviews" "
Rating 8 - Good. 293 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charito

Liked: Cleanliness, staff & service, property conditions & facilities
The employees are friendly, and the rooms are clean.
Stayed 1 night in May 2024

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so accommedating!!
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Gail,We appreciate your response, we hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Barbara, Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Patty,Thank you for your recent stay.

4/10 Poor

Melanie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our nonsmoking room was across the hall from smoking rooms. We had to place a towel by the door to decrease the smoke smell. The hallway and our nonsmoking room reeked of tobacco and marijuana smoke. While the staff was pleasant, I would not return.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear MelanieWe Thank you for your recent stay with us. And we offer our apologies for the inconvenience caused to you.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Thank you for staying with us, and yes pretty convenient, kind of central to quite a few places.

10/10 Excellent

Xinia, Goicoechea

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
that´s good
Stayed 2 nights in Apr 2024
Response from Silvia M. on 2024/4/26
Thank you for your recent stay with us, we wish you safe travels.

8/10 Good

RADANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,nice staff,good breakfast. Hard to find a good spot to walk dog in the neighborhood, not nice at all.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear Radana,Thank you for your feedback. And no not enough space for dog walking on the property, although very near by we do have a couple of really nice parks.

10/10 Excellent

Junseok, La Habra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a great night
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear JunseokThank you for your feedback, it is greatly appreciated.

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear AhmedThank you for leaving a response score, we appreciate it very much.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Thank you.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by Nelly. Thanks
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Manuel,Thank you for recent stay, we will let Yaneli know about her mention in your review.

10/10 Excellent

Radlina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plwaaaant stay n nice hot and cold water great for the body.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Radlina,Thank you for choosing Hampton Inn, we apreciate your feedback.

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sylvia was friendly and efficient at check in. Room was nice, clean and spacious. We would recommend to others and certainly return ourselves.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Ralph,Thank you and we look forward to seeing you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/4/7
Paul, We appreciate your feedback. Safe travels.

10/10 Excellent

Amber

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that checked us in was amazing
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Amber,Thank you for your feedback, safe travels.

10/10 Excellent

Lin

My stay was nothing short of perfect.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Lin, We appreciate you, and wish you safe travels.

8/10 Good

Ramzi, Girard

Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/4/26
Thank you for staying with us.

6/10 Okay

Erma

Traveled with family
The dining area was a untidy.
Stayed 1 night in Mar 2024
Response from Cynthia Fitch on 2024/4/1
Our apologies for the untidy manner in which you found our dining area. I will make note for our breakfast and front desk teams to check the space more frequently.

8/10 Good

michalene

Business traveler
Liked: Cleanliness, staff & service
The stay was fine. Clean, but needs some updating
Stayed 3 nights in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Michalene,Thank you for staying with us, and yes updates are coming later this year and the following year. We hope you get the chance to visit us mid-year 2025 to enjoy another stay with us.

8/10 Good

Loreto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of big rig trucks in the surrounding areas like a rest stop
Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Loreto,Thank you for your recent stay with us, we hope you visit us again in the future.

10/10 Excellent

Angela

Business traveler
Liked: Amenities
Nice and quiet. I feel safe, clean rooms and friendly staff.
Stayed 2 nights in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Angela,Thank you for staying with us here at Hampton Inn Banning/Beaumont, we hope to see you again soon.

8/10 Good

Jennifer, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay to park on hotel grounds.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Thank you for staying with us here at Hampton Inn We hope to see you again

10/10 Excellent

Antonio, San Jacinto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin
Stayed 1 night in Mar 2024
Response from S.M. Front desk agent on 2024/3/9
Dear AntonioWe appreciate your feedback, and hope to see you again soon.

6/10 Okay

Michael

Business traveler
This site charges for parking in spite of the hotel not being located in a busy metropolitan area.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/28
Dear MichaelWe do apologize for the inconvenience of the parking fee.Thank you for your stay with us. We do hope to see you again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear Julie,We appreciate your feedback and for choosing us as your stay. Thank you. We hope to see you again.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear AnitaThank you for your feedback and for your stay with us.We hope to see you again soon.

6/10 Okay

Yasser

Stayed 4 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear YasserThank you for staying with us. We wish you safe travels and hope to see you again.

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and quiet. Difficult for rolling luggage to enter the property and elevator.
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/24
Dear Susan We appreciate your staying with us. We are sorry for the inconvenience with the luggage. We do so hope to see you again soon.

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Thank you for your recent stay with us we wish you the best in future travels

2/10 Terrible

MaryKarmen, PHOENIX

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Dear Mary KarmenI wish you would've given in us the chance to make it right with your stay. Wishing you all the best of luck with future travels.

8/10 Good

Shorn

Liked: Cleanliness, staff & service, amenities
The room was very nice. Breakfast was good. Staff had great attitudes.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/16
Dear ShornThank you for your feedback. We appreciate your business and hope to see you again soon.

10/10 Excellent

Maria, Vista

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/16
Dear MariaThank you for your recent stay with us. Hope to see you again soon.

8/10 Good

Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but there was a lot of noise from the interstate traffic.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear LyleThank you for staying with us.Yes, the freeway can get quite noisy, we do hope to see you again soon.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear GlennThank you for your recent stay with us. We hope you visit again in the future.

8/10 Good

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from S.M. Front desk agent on 2024/2/13
Dear Maria Thank you for your recent stay with us, we hope to see you again soon.

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear CarlosThank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Karen, Indio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Overlooking the freeway.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/5
Dear Karen Thank you for your recent stay with us. We hope to see you in the future.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/28
Dear Marsha Thank you for your recent stay with us.We hope you enjoyed your stay.

4/10 Poor

Katherine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice big room
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/25
Dear KatherineWe appreciate your business and wish you the best in future travels.

10/10 Excellent

Angie

Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/25
Dear AngieThank you for staying with us, hope to see you again soon.

10/10 Excellent

stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from S.M. Front desk agent on 2024/1/25
Dear StanThank you for your feedback. We hope to see you again.

4/10 Poor

Joab

Disliked: Cleanliness, staff & service, property conditions & facilities
Not much
Stayed 2 nights in Jan 2024
Response from S.M. Front desk agent on 2024/1/18
Dear JoabThank you for your recent stay with us. We are sorry to see that you felt us not up to par for your standards. We wish you the best for 2024.

6/10 Okay

GEKLNG

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I need to carry a lot of medical equipment due to work. I have send in a request for a room on 1st floor during booking and call in in the early morning of the check in to request the room on 1st floor. Upon checking in. Denied any room of the 1st floor even I have advanced requested it. The carpet in the hallway look dirty and smell. Staff does not look welcoming. The hotel area look sketchy. I doubt this is the standard of Hampton inn and suite. I will leave if not I will need to work tomorrow. Not a usual Hampton Inn suite standard.
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/17
Dear GeklngWe do apologize for the inconvenience caused to you, unfortunately our first floor was already booked, that is the room type you booked we only have 2 queen rooms on the first floor and they both had long staying guest in them already. We would like to wish you the best in 2024.

2/10 Terrible

Abdulaziz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was moulded and reek from the cigarette smoke. There was no rooms available and we stuck for that night Seriously couldnt sleep due to the smell. Too much and will never try Hampton suites again for that
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/17
Dear AbdulazizWe are sad to hear that your stay was less than ideal. We do wish you the best this 2024.

10/10 Excellent

irma

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/17
Dear IrmaThank you for your feedback we appreciate your business.

10/10 Excellent

Ken

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/17
Dear KenThank you for your recent stay. We wish the best for 2024.

10/10 Excellent

Caroline

Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/17
Dear CarolineThank you for staying with us. We hope to see you again.

6/10 Okay

Carmen

Stayed 1 night in Dec 2023
Response from S.M. Front desk agent on 2024/1/28
Dear CarmenWe appreciate your feedback and hope to see you again.Thank you

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice staff. Adequate amenities in the area.
Stayed 1 night in Jan 2024
Response from S.M. Front desk agent on 2024/1/12
Dear GaryThank you for staying with us here at Hampton Inn Banning\Beaumont, we wish you the best in 2024, and hope to see you again.