Drury Inn & Suites Riverside hotels

"Stain on pull off out mattress "

"When we checked in our room had not been serviced. Window open, bed not made, trash in room. I called the front desk and they immediately put me in another room. That room was perfect."

"Nice rooms, good food"

"Staff was amazing "

"Front desk women were hard to understand. No one told us about the amenity package until we checked out and saw a $27 extra charge. No one knew if the rooms were down-free, as I have an allergy. An employee was sent to our room with duck feather pillows. We finally figured out the normal pillows were synthetic, so safe The Lobby was packed with random people. Now the good... Room was stylish, quiet and comfortable. Dinner at the Brass Eye, on the top floor, was delicious. The scones from downstairs were dry and tasteless. We were able to find parking on the street to avoid the $50 valet fee."

"Pool was great"

"I normally don't have an issue with this establishment nent other than the room keys never work correctly. But this stay there where other issues that were just hard to ignore "

"Nice location, great breakfast "

"The room itself was filthy the floors and the furniture we were immediately met with the strong smell of cigar, when we turned on the heat vent it was enough to make us check out immediately The Whole room filled up with the smell of urine like someone literally used the bathroom inside the vent also this hotel is advertised as airport but it’s not close I didn’t receive a refund and when I explaining to the front desk why I would rather go home and be in the dark (it was a power outage due to strong winds in Ohio) instead of their hotel he could care less and offered no kind of compensation not even an apology "