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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

4.5 star property
Adults-only hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Seasonal outdoor pool, pool umbrellas, sun loungers
Front of property
Free daily buffet breakfast
Free daily buffet breakfast
Beach nearby, beach towels
Hotel Kristal Palace - Tonelli Hotels offers a peaceful lakeside getaway for adults. Enjoy panoramic rooftop views, local cycling paths, or relax in the spa tub. Free WiFi and an on-site coffee shop/cafe provide convenient refreshments.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Parking included
  • Pool
  • Gym
The current price is NT$4,260
NT$4,865 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room, Balcony

1 bedroom, minibar, in-room safe, individually furnished

Standard Double or Twin Room, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

1 bedroom, minibar, in-room safe, individually furnished

Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Balcony

1 bedroom, minibar, in-room safe, individually furnished

Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppia Junior Suite Deluxe, terrazza

Doppia Junior Suite Deluxe, terrazza | 1 bedroom, minibar, in-room safe, individually furnished

Doppia Junior Suite Deluxe, terrazza

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | 1 bedroom, minibar, in-room safe, individually furnished

Junior Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace

1 bedroom, minibar, in-room safe, individually furnished

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 420 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room...

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double or Twin Room...

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
Via Confalonieri, 8, Riva del Garda, TN, 38066

What's nearby

  • Fiera di Riva del Garda - 10 min walk - 0.8 km
  • Old Ponale Road Path - 10 min walk - 0.8 km
  • La Rocca - 13 min walk - 1.1 km
  • Riva del Garda Museo Civico - 14 min walk - 1.2 km
  • Riva del Garda Hydroelectric Power Plant - 18 min walk - 1.5 km

Getting around

  • Serravalle Station - 20 min drive
  • Valerio Catullo Airport (VRN) - 58 min drive

Restaurants

  • ‪Taste of India - ‬1 min walk
  • ‪Gelateria Flora - ‬4 min walk
  • ‪Pizzeria Sud - ‬2 min walk
  • ‪The One - Restaurant Café - ‬11 min walk
  • ‪CafeLac - ‬15 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Luxury hotel by the lake
You can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and beach towels
  • Luggage storage, coffee/tea in the lobby, and tour/ticket assistance
Room features
All 58 individually furnished rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT022153A1D23YIUWX

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 13 to September 23

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Kristal Palace
Kristal Palace Tonelli
Hotel Kristal Palace TonelliHotels Riva del Garda
Kristal Palace Tonelli Hotels Riva del Garda
Kristal Palace Tonelli Riva del Garda
Tonelli Hotels
Kristal Palace Tonelli Hotels Hotel Riva del Garda
Kristal Palace Tonelli Hotels Hotel
Hotel Kristal Palace TonelliHotels
Kristal Palace TonelliHotels
Hotel Kristal Palace TonelliHotels
Hotel Kristal Palace Tonelli Hotels Adult Friendly
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel

Frequently asked questions

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

As of 2025/10/30, prices found for a 1-night stay for 2 adults at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly on 2025/11/2 start from NT$4,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Self parking is free at this property.

What time is check-in at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Check-out is at 11 AM.

Where is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly located?

Situated on a lake, this luxury hotel is within a 10-minute walk of Spiaggia dei Sabbioni and Porto San Nicolo. Old Ponale Road Path and Fiera di Riva del Garda are also within 15 minutes.

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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 98 reviews
Rating 8 - Good. 23 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with amazing staff! Great service!
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good food. Clean new rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.
Stayed 4 nights in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: the dinner was so bad I had to take away a star. It was $40pp for a tasting menu, and I couldn’t believe how bad the food was. It was like the blandest microwaveable meal I’d ever tasted. We ate dinner offsite the rest of our trip. For breakfast, I watched them fill the water dispenser from the tap. Then when I tried to order tap water later on they told me that wasn’t allowed and I had to buy water bottles. That feels very wasteful to me when it’s apparent the water is fine since they serve it to guests. Pros: the view from the rooftop was fantastic, rooms have AC and were clean. Great breakfast selection. Lunch was pretty good. The drinks were okay but pricier for the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

eleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

Honeymoon 16/07

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Fantastic!!

The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig hotel men med flere ikke i top mål. Rengøring var ikke det bedste, der var spindelvæv på værelset. Tapet hang løs. Flink personale med få undtagelsen. .
Stayed 2 nights in Jul 2025

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2025

10/10 Excellent

Tuukka

Stayed 6 nights in Jun 2025

6/10 Okay

Tilo

Liked: Cleanliness, amenities, property conditions & facilities
Die Damen und das Serviceteam waren wirklich freundlich und professionell. Auf der Homepage wird allerdings beworben, das die Poolbar von 0800 - 2400 Uhr offen sei, aber Fehlanzeige. Diese Bar wird nur an Wochenenden abends geöffnet. Wenn es beworben wird sollte man doch dies auch einhalten oder anders Bewerben. Achtung, Hotelzimmertüren prüfen ob diese auch wirklich verschießen. Zimmer 403 war dem nicht so. Wir mussten kräftig zuziehen oder auch von innen zudrücken das diese auch wirklich verschlossen war. Selbiges Zimmer die Toilettenspülung war nur einseitig nutzbar und der Toilettenpapierhalter war lose. Alles wurde an der Rezeption angezeigt. Kleiner Tipp für die Rezension, für Fahrer von E-Autos wenn das Auto voll ist oder nicht geladen wird, ist das kein Dauerparkplatz. Zwei Ladepunkte sind vorhanden. Die Tiefgarage ist eng und kostet 10€, lohnt sich aber da des Laden kostenlos ist. (Zwischen 7 und 11Kw) Trotz allem ein gutes Hotel.
Stayed 1 night in Apr 2025

8/10 Good

Reiner

Sehr freundliches Personal. Preis/Leistungsvehältnis nicht so gut.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Hotel mit einem erstklassigen Service in sehr guter Lage. Super Zimmer, sehr sauber, herrlicher Ausblick, tolles Essen und mega Personal. Das Auto konnten wir kostenfrei innerhalb der Anlage parken. Jederzeit wieder!
Stayed 4 nights in Mar 2025

8/10 Good

Cajsa

Stayed 2 nights in Jan 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very good food
Stayed 2 nights in Oct 2024

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional and relaxed service

Mycket bra service. Alla var hjälpsamma, kunniga och professionella, men på ett avslappnat och personligt sätt.
Stayed 1 night in Sep 2024

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel

Schöne und zentrale Lage. Der Poolauf dem Dach des Hotels ist sehr schön.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fremragende hotel, med super god service fra personalet. Tagterrassen med en fantastisk udsigt over Gardasøen og bjergene, var et kæmpe hit til morgenmad, nem frokost og snacks og velsmagende drinks om eftermiddagen/aftenen, inkl. levende musik efter mørkets frembrud. Kan stærkt anbefales. Vi kommer helt sikkert igen.
Stayed 4 nights in Aug 2024