Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Zash Country Boutique Hotel

Zash Country Boutique Hotel
Strada Provinciale 2/I-II n.60, Riposto, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 62 reviews" "
Rating 8 - Good. 18 out of 62 reviews" "
Rating 6 - Okay. 9 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely old converted winery and is situated in a very large Orange/Lemon orchard in the middle of the countryside. The hotel rooms and grounds are stunning, with nice views of the Volcano/Sea and the bar/restaurant are both excellent. Breakfast is a fabulous experience and is served outside on a lovely covered area with views out to the sea. The spa is small but is nicely designed and the staff do a good job. The swimming pool and poolside areas are quite nice, although the pool wasn't heated in April, so was VERY cold. The big negatives during our stay were that the food options at lunch are VERY limited and the poolside drinks/food service weren't available. In addition, the evening food options for dinner, apart from the Michelin star restaurant, aren't sufficient for a hotel of this calibre. In addition, the hotel rooms that face the nearby railway line (Whilst large and beautiful) suffer from too much noise from the trains that pass by. Lastly, if you want to take a taxi to the nearby town (Riposto) the taxi is VERY expensive for a 10m journey and the restaurant options are limited. All in all it's a very nice place, but has some limitations that impact overall experience a little too much which is a real shame.
Stayed 4 nights in Apr 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property that is unfortunately right behind a train track so if you’re a light sleeper you’ll likely be disturbed. We loved the amazingly beautiful villa and our meal at the restaurant was an epic experience. I would strongly suggest new and or different music in the villa. The elevator music was tiresome and annoying and not at all compatible with the lovely surroundings
Stayed 3 nights in Mar 2024

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel meraviglioso, posto stupendo, ristorante fantastico.
Stayed 1 night in Aug 2023

8/10 Good

Olga

Stayed 1 night in Aug 2023

8/10 Good

Siddharth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great little gem!
Great boutique hotel with clean spacious rooms, was a bit disappointed with the service given the price of the accommodation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tewfik

Liked: Cleanliness, staff & service, property conditions & facilities
Heaven Heaven Heaven! So peaceful, amazing view on the Etna… really good to relax. The Michelin restaurant is out of this world. Bravo
Stayed 1 night in Jul 2023

4/10 Poor

tasmine

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were super excited to stay here but ended up wishing we booked less nights. You really only need to stay here one night. Or I recommend booking at a vineyard lodge on the area and coming for dinner. The dinner and service was great, would definitely eat there again. The daily breakfast was good but the service was bad (they forgot our order one of the mornings). But the wasps…horrible!!! Anytime you eat they are right there! They really should do something about them!! Not much to do on the property. The rooms we had weren’t that great, in our room I felt like the tv stand was just gonna fall over any second. The spa is small and ok. The massage was interesting.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel with amazing services.WELL DONE!
This place is AMAZING. The staff is very welcoming and helpful. The hotel is beautiful. We stayed 2 nights in private a garden sweet and 1 night in a room on the second floor of the casa with a private balcony. Both rooms were absolutely stunning. The pool area was amazing. The bar staff was very helpful. The restaraunt was fantastic. Great food and great service. We also called the reception to book us a tour of Mt Etna. And we had the best tour guide thanks to Zash. Onsite parking makes it easy to come and go if you bring your own vehicle. The spa is a wonderful place to relax. I highly recommend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
This place is just wonderful. A peaceful stay right at the edge of Etna. The property is beautiful, the room was incredible and the staff is so incredibly nice and helpful. I wish I had more time to stay there
Stayed 1 night in Jul 2021

2/10 Terrible

Ali, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worst night's sleep EVER!! Amongst all the peace and serenity is a train line, which just happens to be located right next to the hotel and runs until about midnight and then again from about 4am. Try sleeping with that right next to you. Impossible. It was like sleeping on the track!! To top it off, we were in room 5 and next to the kitchen, so had the extra treat of listening to the pots and pans from the kitchen being cleaned until around midnight. I complained on check out and they knocked off the price of 2 (massively overpriced) glasses of wine. Not good enough. The pool is great and surroundings are nice (ignoring the train line), but the relaxation during the day is completely ruined by the complete lack of sleep. AVOID!!!
Stayed 1 night in Sep 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Oasis of well-being and delight
Privacy and delightedness are a must in this wonderful hotel. I also highlight the design of the Spa and swimming pool, the rooms and of course the restaurant. Last but not the least, a very kind and helpful staff.
Stayed 1 night in Aug 2020

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations in every way!
A really stunning property; pool area, restaurant and the rooms are particular highlights. Didn't have time to try to spa but that looked amazing too. The staff (particularly Morinio (sp?) on the front desk) were incredibly friendly and helpful - couldn't do enough to help out. Expectations for the room were completely blown away by the reality - very appreciative of the upgrade to a suite in the gardens - beautifully designed and comfortable; instant relaxation. Thanks for a wonderful stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with views of the water and Mt. Etna. Great amenities and the service was very friendly and efficient. The only thing that is somewhat disappointing is the surrounding area. The property is located close to train tracks which can be a bit noisy and distracting from the otherwise tranquil property. Also not a ton of dining options nearby.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting on an old winery, nice spa and pool and dining area. Beautiful modern rooms.
Stayed 3 nights in Sep 2019

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zash
The property and book are beautiful, the hotel room was clean, spacious, bright and very comfortable. The staff was helpful and attentive.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ryszard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay. The room, the food and the service was all excellent. We will certainly be coming again.
Stayed 3 nights in Jul 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STARS + beautiful
WOW ! This place is stunning a mix of old and modern. The food is amazing. The room was spotless and beautifully laid out. The spa is beautiful and you can use for an hr and half each day - it has to be booked but there is no extra charge. The grounds are beautiful. You need a car as slightly remote nearest place about 10mins. Finally the staff - Helpful, welcoming and courteous . 5 STARS all the way 👍😊. Just a pity it rained when we were there -
Stayed 1 night in Oct 2018

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to stay for R&R
In the countryside between Catania and Taormina you will find (possibly with a little difficulty) this little elegant hotel, we came on a last minute deal, the staff were very friendly and helpful, spoke very good English. The breakfast was excellent, if you want to book this be mindful it is remote and unless you have a car your choices for dinner are limited, the restaurant on site is excellent albeit very expensive, we paid 200 euro for 2 with one bottle of wine. The pool looks very nice, the spa was immaculate and the rooms were to be expected from this type of hotel A lovely place to relax and chill out - if that is what you are looking for.
Stayed 2 nights in Aug 2018
Response from Carlo on 2018/10/2
Thank you so much. We truly hope to be able to see you again at Zash. Warmest regards Zash team

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
It could be incredible.
We booked one of the garden glass rooms which was beautiful however for the price you pay you expect the very best and there were areas that could do with improving which we addressed with the reception staff. The door handle of the room was not screwed on properly which made it feel like you could be trapped in at any moment. The toiletries were refilled, so we didn’t use them. The coffee machine didn’t work and there wasn’t free water and the price of the water available to purchase from the mini bar was extortionate. There is a train line behind the hotel which is fairly loud but didn’t seem to bother us too much. There is a lot of building work going on at the moment and this did not stop until 4pm in the afternoon one day. They gave us a free drink to compensate for this. The pool area is stunning and there is plenty of seating and the spa is good. The restaurant staff and the food was fantastic. There was no lunch available in the restaurant and the bar didn’t open until late in the afternoon so we were stuck without food and so we used the complimentary bikes to cycle into Riposto but found it difficult to find somewhere that served lunch. The complimentary bikes were not maintained and other guests warned us off them before we left. The saddle on one bike continuously swivelled and I asked reception for a pump to fill the tyre on my bike and he handed it to me without an offer of help. Reception staff didn’t seem particularly bothered about guests which was a shame.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Nice Oasis tucked into a small and quiet town. Amazing property - good for a stay and relax spot, close to other sites but not a ton immediately around. Excellent breakfast and pool - the smell of honeysuckles is mesmerizing.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing night
Very good but a bit noisy with the works
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great food, rooms below expectations
Restaurant is great - good service, wines and lovely food. Female Receptionist was cool and seemed hassled - other staff were friendly. Rooms that are glass boxes are uncomfortable, cold in November and our had a view of a hedge. Style over substance: bathroom 1 light - so impossible to shave/put on makeup, rain shower so faint no point in having it, only hand held shower worked, slippers x2 pairs broke within 5 mins, no tissues, no complementary water or tea, bathroom no heat - so unpleasant shower experience, no guest book with tourist info or instructions for anything except the spa. Go to eat - don’t bother staying the price isn’t comesurate with the standard of room & comfort. Much room for improvement
Stayed 1 night in Nov 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, really relaxing.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great stay at Zash!
The location is fantastic; staff was friendly and very helpful; breakfast was delicious. Only negatives are that the area around Zash is not wow and the venue could do with increased cleanliness given the cost of staying there.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice Hotel....BUT....
The hotel is quite difficult to find, you definitely need a car with a sat Nav. The hotel itself is located right next to a train track which is very loud from about 5.30am and runs throughout the day. The hotel is very clean and the hotel staff were so lovely, the service is truly amazing, with staff walking past the pool area throughout the day asking if you need anything which they bring for you very rapidly. The chef at the hotel restaurant is just amazing. Breakfast / lunch and dinner is just delicious at Zash. All in all, I would recommend this place. However if you are looking for complete peace and quiet I would not stay here. There were also a lot of families with young children who were being really noisy at the pool during the day.

10/10 Excellent

lazymoz, st albans UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old building with very contemporary additions
We loved this hotel, especially for its architecture and design. Very stylish. Think stylish rather than conventional luxury and you won't be disappointed.

10/10 Excellent

Gaspare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

marc

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel di grandissimo fascino
Hotel straordinario immerso in un aranceto molto esteso. La camera era bellissima con vista sull'Etna Abbiamo potuto goderci la spa dell'hotel e la magnifica piscina interna in assoluta solitudine assolutamente consigliato
Stayed 1 night in Oct 2020
Response from La Direzione on 2020/12/15
Gentilissima Chiara, La ringraziamo per aver condiviso con noi le sue positive sensazioni vissute da Zash Hotel. Speriamo di avere la possibilità di accoglierla presto ancora una volta. Un caro saluto, La Direzione

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Annemijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend a stay here.
We had a very stay. We especially enjoyed the atmosphere, the surroundings, the restaurant and the very kind and attentive staff.
Stayed 3 nights in Aug 2020

8/10 Good

HELENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alliance modernité et tradition
Hotel au beau milieu d'une plantation d'orangers, à la decoration moderne très soignée, originale et raffinée. Chambres et piscine superbe avec vue sur l'Etna. Quelques bémols tout de même: un probleme evident de personnels qui ne semblent pas être formés pour un hotel de cette catégorie (probleme de service à table étoilé Michelin!) et ube voie ferrée qui longe la propriété, et oui!
Stayed 1 night in Jul 2020

6/10 Okay

Lorenzo

Liked: Property conditions & facilities, room comfort
Alti e Bassi
Hotel di design immerso nel verde in stile minimalista, alcune camere sono nuovissime con servizi di alto livello altre invece piuttosto vetuste(dove purtroppo sono capitato nonostante me l'abbiano spacciata per Suite) che presentano numerosi problemi come la mancanza di corrente e una bassissima pressione dell'acqua che rende difficoltoso l'uso della doccia, sicuramente non in linea con il resto dell'albergo e con le ambizioni che si pone. Il grande problema di questo albergo e'pero' il servizio che alterna delle persone di altissimo profilo come la direttrice o lo staff del ristorante ad altre di nazionalita' pakistana ed afghana (al check-in) totalmente impreparate e fuori luogo per un contesto come questo. Purtroppo al nostro arrivo non ci e' stato spiegato e presentato alcun servizio tra i numerosi proposti dall'hotel. Il punto di forza e' ovviamente il ristorante dove lo chef Raciti racconta poesie tramite i suoi piatti, senza dubbio uno dei migliori nell'intero panorama siciliano.
Stayed 4 nights in Jun 2020
Response from Roberta Previtera on 2020/7/6
Gentilissimo Lorenzo, E' stato un piacere ospitarla e la ringraziamo per aver condiviso la sua esperienza con noi. Siamo felici di sapere che ha apprezzato lo stile dell'hotel e di alcune camere, del paesaggio in cui è immerso e soprattutto della nostra cucina stella Michelin e del nostro Chef Giuseppe Raciti. Faremo tesoro del suo feedback, assicurandole una continua dedizione nel migliorare sempre più il servizio da noi offerto. Nell’attesa di riaccoglierla presto, le porgiamo i nostri migliori saluti. Roberta Previtera

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectaculaire
Superbe hôtel au pied de l'Etna. Vraiment spectaculaire, tant la vue depuis la magnifique piscine, que l'agrément de cet excellent resto (1 étoile Michelin). L'heure de spa, sauna/hammam rajoute un élément au bien-être ambiant
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige accomodatie, vriendelijk personeel Het is wat achteraf gelegen
Stayed 4 nights in Jul 2019

6/10 Okay

Anonimo

Liked: Cleanliness, staff & service
Le camere, adiacenti alla ferrovia, sono molto rumorose, impossibile dormire. Lavori al cb, non segnalati al momento della prenotazione, chiuso un giorno, non perfettamente fruibile il secondo
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Train running a few meters away from our windows was a problem
Stayed 3 nights in Apr 2019

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Giulia, Catania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel meraviglioso immerso in un agrumeto ben curato. Struttura in pietra opportunamente rimodernizzata. La spa è piccola ma intima, elegante ed efficiente. Il personale è super cordiale! Da ripetere.
Stayed 1 night in Nov 2018

6/10 Okay

Brigitte, Freiburg

Liked: Cleanliness, property conditions & facilities, room comfort
Sieht auf den Bildern besser aus als es ist. Beim Check in ( von einer nicht sehr motivierten Dame ) bekamen wir ein Zimmer mit Blick auf eine Betoneinfahrt ( Hinterhofatmosphäre) an der sich eine Baustelle mit Presslufthammer befand.Als wir ihr erklärten wir hätten ein ruhiges Zimmer gebucht , meinte sie wir könnten ein anderes haben für einen erheblichen Aufpreis. Nach einigen Diskussion bekamen wir dann ein anderes Zimmer. Wie schon beschrieben fährt direkt hinter dem Hotel die Bahnlinie ( bei uns ca alle 30 Minuten) die auch im Zimmer extrem laut ist, man sollte nicht geräuschempfindlich sein. Im schönen Spa mit Sauna und Dampfbad hüpfte alle 5 Minuten eine Dame herum die ständig Anweisungen gab und man nicht wirklich zur Ruhe kommt. Die Preise im Restaurant sehr hoch ( Cappuccino 5€, Flasche Wasser 5€ ) Ansonsten ist die gesamte Anlage super gepflegt und sehr schön.Auch die Zimmer waren top sauber. Der Aussenpool mit Blick auf den Ätna atemberaubend.Gutes Frühstück .
Stayed 2 nights in Oct 2018

6/10 Okay

Wilhelm, Muri bei Bern

Lage: herrlich, am Fuss des Aetnas gelegen, inmitten einer grosszügigen Anlage von Zitronen- und Orangenbäumen. Von unserer Suite im ersten Stock im historischen Hauptgebäude hatten wir einen herrlichen Blick bis zum Meer. Service unterdurchschnittlich: unsere Suite/Zimmer wurde einmal gar nicht gemacht, die grosse Terrasse nur auf unsere Aufforderung hin, weil die Liegestühle nass waren vom Regen und noch Geschirr vom Vorabend herumstand. Sollte das Personal eigentlich selber merken... Zimmer: Grundriss und Art der Zimmer schön und grosszügig, hohe Räume, Terrasse mit tollem Blick (s.o.). Einrichtung chic aber äusserst unpraktisch: viele Designgegenstände, ABER: ausser einem etwas unterdimensionierten Kleiderschrank KEINE EINZIGE(!) Verstaumöglichkeit für Kleider, keine Kommoden, Schränke oder was auch immer. Wir waren eine ganze Woche dort und haben als Notlösung schliesslich ein drittes Bett zur Ablagefläche umfunktioniert. Frühstück: Auswahl der Speisen und Getränke für ein Haus dieser Kategorie zu bescheiden. Detail: keine Brioche erhältlich obwohl sizilianische Spezialität. Und völlig unverständlich, inmitten einer wunderbaren Landschaft aus Zitronen- und Orangenbäumen, gab es nur Orangensaft aus dem Supermarkt. What a shame! Restaurant: viel zu teuer, dafür "très chic". Aufgeblasen, Essen mittelmässig. Fazit unseres Aufenthaltes: schöne Lage aber weniger Design und dafür mehr Funktion würden dem Hotel guttun (Design follows function....)
Stayed 7 nights in Aug 2018

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuga nel relax
Prima volta ma da ripetere assolutamente. Un'oasi di pace e benessere. Ristorante eccezionale e spa piccolina ma deliziosa

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvolles Hotel
Empfehlenswert sind die Zimmer im ersten Stock. Wunderbarer Blick auf den Ätna und das Meer. Sehr schlichte, moderne und stilvolle Zimmer. Ein wunderbarer Garten voller Zitrusbäume
Stayed 2 nights in Apr 2018

8/10 Good

giulia, catania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Posto incantevole molto meno per dormire
La proprietà in cui si trova l’hotel è incantevole, la struttura rimodernata ha il suo perché è trasmette calma e relax. Weekend da sogno tranne per la notte, siamo stati sfortunati noi probabilmente, le camere sono proprio sopra la Spa e la notte le temperature in camera sono molto alte, il condizionatore vecchio e rumoroso da nn permettere di dormire, finestre sigillate e insetti a tutto spiano di tutte le tipologie, la stanza ha in dotazione il repellente. La notte se sei in compagnia non puoi accendere la luce del bagno perche si accende anche la luce della stanza e si aziona una ventola fastidiosissima. Per finire alle prime luci del mattina passa il treno a meno di 100 metri dall’hotel. Tornerò sicuramente ma eviterò di rimanere a dormire
Stayed 1 night in Apr 2018