Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
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Reviews of Prodigy Santos Dumont

4 out of 5
Prodigy Santos Dumont
Av. Almirante Silvio de Noronha, 365, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1005 reviews" "
Rating 8 - Good. 237 out of 1005 reviews" "
Rating 6 - Okay. 118 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good except they dont carry any change at the bar and it was actually cheaper to have a drink in your room. Something in English would be helpful too
Stayed 1 night in Apr 2024
Response from Team Prodigy Santos Dumont on 2024/4/11
Hello Frances! Thank you for sharing your opinion, it is very important for the constant improvement of our services, and we are passing your notes to the responsible manager to verify the situation. We are available for any and any clarifications. Sincerely, Antonio BretasQuality Prodigy Santos Dumont

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience. Everyone was so fantastic from the concierge to the bartenders and the servers. We had a wonderful experience and will be back!
Stayed 5 nights in Mar 2024
Response from Team Prodigy Santos Dumont on 2024/4/11
Hello Amanda!Dear Guest, Thank you for your review. We strive to make your stay with us always pleasant and unforgettable and for us it is gratifying to know that we can meet your expectations. We hope you can come back again soon, always welcome.Sincerely,Antonio BretasProdigy Santos Dumont

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Team Prodigy Santos Dumont on 2024/2/23
Hello Robert!Thank you for the great review, we hope you can visit us again soon!Sincerely,Team Prodigy Santos Dumont

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are traveling via SDU. Restaurant at Prodigy was accommodating to my vegan requests.
Stayed 1 night in Jan 2024
Response from Equipe Prodigy Santos Dumont on 2024/1/31
Hello Jacqueline! We are happy to hear that you enjoyed your stay with us. For us it is gratifying to know that our service contributed to a pleasant stay. We will be happy to share your comments with our entire team.It will be a pleasure to welcome you again! Sincerely,Team Prodigy Santos Dumont

2/10 Terrible

Jeremiah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service. We booked for 2 nights, after our first night, they said we wouldn’t have warm water for few hours… however we ended up MORE THAN 24 HOURS without warm water to take a shower. It was raining and windy all day. We call the front desk and no response, we needed to walk (dirty) to the front desk to ask for updates… we cancelled an appointment that we couldn’t go without basic cleaning… it was a nightmare. Then on the next day I checked at 3am (we couldn’t sleep because we were feeling so dirty), still no water… then at 6am I was finally able to get clean. At the checkout the staff called the manager (Andre) that promise to refund one night… then on the next day we receive an email that they want to give us one night in the future. Why would I want to go back there for 1 night if I not even live in RJ. I want my one night back. Expedia team called the hotel and no one answered… then they say they cannot process a refund for this HORRIBLE experience. Email them back no response. We travel a lot and this was the worst experience. I don’t know why is in the VIP status at the Expedia…
Response from Team Prodigy Santos Dumont on 2024/1/31
Hello JeremiahThank you for staying with us and providing us with feedback about your stay at our hotel. This is of paramount importance for the improvement of our services. We regret that we have not met the expectations of your stay, because our intention is always to offer the best in comfort, security and service to all our guests and customers. Regarding what happened during your stay with us, unfortunately there was a need for emergency maintenance in our hot water system and all our team was committed to the resolution was made as soon as possible, but unfortunately due to the complexity of the necessary operation a delay occurred. We reinforce our apology and our quality department will contact you as soon as possible.Sincerely,Team Prodigy Santos Dumont

4/10 Poor

Osman

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. In the room the smell of dampness and cleaning products.
Stayed 1 night in Jan 2024
Response from Team Prodigy Santos Dumont on 2024/1/24
Hello!Thank you for taking the time to share your feedback. Although we would have liked your experience to have been better, I emphasize that this is not our standard of service and with feedbacks like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is evident that in this case we did not succeed. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as that of many guests who appreciate our hotel.Sincerely,Team Prodigy Santos Dumont

8/10 Good

MYRON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from rooftop restaurant. Brilliant breakfast. Well located in the middle or SDU airport and airport shops. In the beginning there was building noise during the day.
Stayed 4 nights in Jan 2024
Response from Equipe Prodigy Santos Dumont on 2024/1/18
Hello Myron!Thank you for the great review, hope you can visit us again soon!Sincerely,Team Prodigy Santos Dumont

6/10 Okay

Charlene

Stayed 1 night in Jan 2024
Response from Equipe Prodigy Santos Dumont on 2024/1/8
Olá Charlene!Agradecemos por compartilhar a sua avaliação, ela é muito importante para o constante aprimoramento dos nossos serviços. Seja sempre bem-vinda.Atenciosamente,Equipe Prodigy Santos Dumont

10/10 Excellent

Vanderli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Great place. Great location and view.
Stayed 1 night in Dec 2023
Response from Equipe Prodigy Santos Dumont on 2024/1/2
Olá Vanderli!Obrigado pela avaliação e pelo imenso carinho com nossa equipe, esperamos revê-lo novamente em breve por aqui!Atenciosamente,Equipe Prodigy Santos Dumont

4/10 Poor

Raquel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Angie

Business traveler, Traveled with family
Liked: Staff & service
The staff was excellent and friendly, and they had great breakfast. The view from the pool on the rooftop patio is unbeatable. However, the elevators, wifi and TV didn't work and made it difficult to access flight information and check in/out.
Stayed 1 night in Nov 2023
Response from Team Prodigy Santos Dumont on 2023/11/23
Hello Angie! Thank you for sharing your opinion, it is very important for the constant improvement of our services, we have already passed your notes to the responsible sector and we apologize for what happened. We are glad for the great review of our hotel, always welcome!Sincerely,

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Lacking details.
Great location and very convenient. Front desk staff was nice. However, I had two problems (1) elevator was not working properly to go the rooftop and back to the second floor, and (2) I had no shampoo when I needed it. I only found out I was out of shampoo when I was taking a shower at 4am. I could not request it since I was only staying one night and was leaving very early. I was a bit upset that I had to pay a lot for that hotel for not having the basic. Details!
Stayed 1 night in Nov 2023
Response from Equipe Prodigy Santos Dumont on 2023/11/21
Hello Alex! Thank you for sharing your opinion, it is very important for the constant improvement of our services, we have already forwarded your notes to the responsible sector and we apologize for what happened. Content reviews for the great review of our hotel, you are always welcome!

10/10 Excellent

LUCIANO

Liked: Amenities
I liked the hotel’s rooftop restaurant with a wonderful view and the food is amazing!
Stayed 1 night in Oct 2023
Response from Team Prodigy Santos Dumont on 2023/11/3
Hello Luciano!Thank you for the review, hope you can visit us again soon!Sincerely,Team Prodigy Santos Dumont

10/10 Excellent

Fesshaye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was short, but the service was excelllent
Stayed 1 night in Oct 2023
Response from Team Prodigy Santos Dumont on 2023/11/1
Hello Fesshaye,Thank you for the review, hope you can visit us again soon!Sincerely,Team Prodigy Santos Dumont

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from Equipe Prodigy Santos Dumont on 2023/10/25
Olá Patrícia,Obrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Equipe Prodigy Santos Dumont

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a dhort stop over in Rio with connecting flight through SDU
Stayed 1 night in Oct 2023
Response from Team Prodigy Santos Dumont on 2023/10/23
Hello Paul!Thank you for sharing your opinion, it is very important for the constant improvement of our services. You are always welcome!Sincerely, Team Prodigy Santos Dumont

4/10 Poor

Diane

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/10/15
Olá Diane, Registramos sua avaliação e gostaríamos de entender melhor as suas impressões sobre o nosso hotel. Deu tudo certo durante sua estada com a gente? Estamos à disposição em nossos canais de comunicação.Atenciosamente,Equipe Prodigy Santos Dumont

8/10 Good

Erik, North Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when you have an early flight or connection.Really convenient and staff is bilingual.(Spanish/English)
Stayed 1 night in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/27
Olá Erik! Agradecemos por compartilhar a sua opinião, ela é muito importante para o constante aprimoramento dos nossos serviços. Seja sempre bem-vindo!Atenciosamente, Equipe Prodigy Santos Dumont

10/10 Excellent

ERNEST E.

Stayed 4 nights in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/10/15
Olá ErnesteObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente,Equipe Prodigy Santos Dumont

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and fantastic pool and restaurant area
Stayed 1 night in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/14
Olá ! Ficamos felizes em saber que conseguimos atender às suas expectativas. Para nós é gratificante saber que os nossos serviços contribuíram para uma estadia agradável. Agradecemos por compartilhar a sua experiência conosco e esperamos poder recebê-lo em uma próxima oportunidade! Atenciosamente, Equipe Prodigy Santos Dumont

4/10 Poor

Alexis

Traveled with partner
Liked: Cleanliness, amenities
I recently stayed at this hotel during a long layover and, unfortunately, my experience was less than satisfactory. Given the limited time we had to rest, a comfortable and cool room was crucial, but we encountered issues with the air conditioning system that made our stay far from enjoyable. Check-in Process (★★★★☆): The check-in process was smooth, and the staff was friendly and efficient. We appreciated their prompt service as we were eager to make the most of our limited time at the hotel. Room Temperature (★☆☆☆☆): Our dissatisfaction began when we entered our room and noticed that it was unbearably hot. Hoping it would cool down, we turned on the AC and set it to 17 degrees Celsius. However, the room temperature remained at a scorching 27 degrees throughout the night. We tried various adjustments to the AC, but nothing seemed to make a difference. Sleep Quality (★☆☆☆☆): The inability to control the room temperature significantly impacted our sleep quality. We were unable to sleep comfortably, which was the primary reason we booked a hotel during our layover. It was incredibly disappointing that we couldn't get the rest we desperately needed. We chose not to reach out to the front desk for assistance due to our limited time, as we didn't want to waste precious moments addressing an issue that should have been resolved beforehand.
Stayed 1 night in Sep 2023
Response from Team Prodigy Santos Dumont on 2023/10/27
Hello Alexis, We regret what happened during your stay with us. Our greatest concern is the satisfaction of our guests. We will evaluate each point and pass your message immediately to the responsible manager for the appropriate corrections. We sincerely apologize and make ourselves available for all other clarifications.Sincerely,Team Prodigy Santos Dumont

4/10 Poor

Perry

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is advertised as having a beautiful pool. Upon arrival, I was informed that the pool was closed for maintenance. I feel I was misled. If the pool was to be closed for maintenance during the period of my stay, this should have been noted on the Expedia website so that travellers can make an informed decision on whether they wish to book. at this hotel.
Stayed 1 night in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/14
Olá Perry! Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,Equipe Prodigy Santos Dumont

10/10 Excellent

jennyfer, miami

Liked: Cleanliness, staff & service
It was a good location also the employees were really kind and overwhelmed
Stayed 3 nights in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/14
Olá ! Ficamos felizes em saber que conseguimos atender às suas expectativas. Para nós é gratificante saber que os nossos serviços contribuíram para uma estadia agradável. Agradecemos por compartilhar a sua experiência conosco e esperamos poder recebê-lo em uma próxima oportunidade! Atenciosamente, Equipe Prodigy Santos Dumont

6/10 Okay

Rosiane

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was ok, but the pool was close for fix fews, but without noticed
Stayed 2 nights in Sep 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/14
Olá Rosiane! Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,Equipe Prodigy Santos Dumont

8/10 Good

Luis Agustin Landa Garcia, San Pedro Garza Garcia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to be near the airport.
Stayed 3 nights in Aug 2023
Response from Equipe Prodigy Santos Dumont on 2023/9/14
Olá Luís! Agradecemos por compartilhar a sua opinião, ela é muito importante para o constante aprimoramento dos nossos serviços. Ficamos contentes pela ótima avaliação. Seja sempre bem-vindo!Atenciosamente, Equipe Prodigy Santos Dumont

10/10 Excellent

Linda, N. Charleston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you’re flying in and out of Santos Dumont airport; clean, gorgeous view!
Stayed 1 night in Jul 2023
Response from Team Prodigy Santos Dumont on 2023/8/1
Hello ! We are happy to know that we can meet your expectations. For us it is gratifying to know that our services have contributed to a pleasant stay. Thank you for sharing your experience with us and we hope to welcome you in the next opportunity! Sincerely,

8/10 Good

Edward

Stayed 1 night in Jul 2023
Response from Team Prodigy Santos Dumont on 2023/8/15
Hello ! We are happy to know that we can meet your expectations. For us it is gratifying to know that our services have contributed to a pleasant stay. Thank you for sharing your experience with us and we hope to welcome you in the next opportunity! Sincerely,

8/10 Good

Luiz

Stayed 1 night in Jun 2023
Response from Equipe Prodigy Santos Dumont on 2023/6/21
Obrigado pela avaliação, volte sempre ao Prodigy Santos Dumont!

8/10 Good

Karen M

Stayed 4 nights in Jun 2023
Response from Equipe Prodigy Santos Dumont on 2023/6/21
Obrigado pela avaliação, volte sempre ao Prodigy Santos Dumont!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Prodigy Sant Dumont was an awesome property. The breakfast was amazing, the pool has stunning views and the staff were great. Cute little gym near the breakfast area. Room was small but had everything you need like a hair dryer, closet and shower that was new. We had a room with an ocean view and it was totally worth it! Highly recommend!
Stayed 3 nights in May 2023
Response from Team Prodigy Santos Dumont on 2023/5/24
Thank you for you feedback. It was a pleasure have you here. We hope see you soon!

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in May 2023
Response from Team Prodigy Santos Dumont on 2023/5/24
Thank you for your feedback.

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Equipe Prodidy Santos Dumont on 2023/5/24
Obrigada pelo feedback. Esperamos sua visita em breve.

8/10 Good

Giselle

Stayed 1 night in May 2023
Response from Equipe Prodidy Santos Dumont on 2023/5/24
Agradecemos por sua avaliação e esperamos revê-la em breve.

8/10 Good

Francisco, Sao Paulo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2023
Response from Team Prodigy Santos Dumont on 2023/5/24
Thank you for your feedback. We hope see you soon.

8/10 Good

Maria b

Stayed 1 night in Feb 2023
Response from Equipe Prodigy Santos Dumont on 2023/6/12
Obrigado pela avaliação, volte sempre ao Prodigy Santos Dumont!

8/10 Good

Kerry C, Montreal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
lovely rooftop terrace cranky reception staff room not clean
Stayed 1 night in Apr 2023

6/10 Okay

Damian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was my second stay at this hotel in 2022. The place needs some maintenance work. There was water dripping from multiple places of the 3rd-floor hallway. My room had to be switched the second day because there was water on the floor and the electricity went out. A person traveling with me needed maintenance to fix his door lock to get into the room. The view from the top floor restaurant and pool is perhaps the biggest draw. The second most compelling reason to stay here is the ease of access. You can walk to this hotel from baggage claim in less than 10 minutes - all indoors.
Stayed 2 nights in Mar 2023

8/10 Good

Carlos J.

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice for a connection the following day, if you are just passing by. You can pickup your luggage place it on a cart and walk your way to the hotel. No cabs no hassle.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel.
Everyone at reception was very friendly and very helpful. Nice group of people! I felt very safe, as a solo traveler. The breakfast was nice; beautiful view. Restful night; couldn’t hear the planes or not from outside.
Stayed 1 night in Mar 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

Wendy, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to relax prior to evening flights. The terrace and pool are lovely and the food was outstanding!
Stayed 1 night in Mar 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this place twice. The absolute best hotel in rio. dont walk run to this place!
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

8/10 Good

Nora

Stayed 1 night in Feb 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient
The hotel is in a perfect location. Short walking distance to the airport(SDU), and a roof top restaurant with a magnificent view of Rio harbor,
Stayed 1 night in Feb 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

2/10 Terrible

Juan, Guatemala

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Usually you stay in a Airport hotel in order to have more time to sleep, a shorter way to the airport and a more convenient day, however, in this specific case they cut the AC from 11pm to 6am. The weather was extremely hot in Rio de Janeiro that day and specially at the hotel. They advised it would only be for 2-3 hours so we should leave it on at very low temperature from 7pm onwards and that we would not have any problems as it would be back on at 2am, but it did not start again until 6am, being so hot I woke up at 3 am, only to find people on the corridors trying to have a colder temperature as their rooms were also extremely hot. Nobody was able to assist us or to even apologize/offer some complimentary service to make this stay nicer. I am Expedia Gold and they did not even awknoledge my status or provided any of the level status amenities/benefits. I did not have time to complain the next day because I slept only 3 hours and when the AC was back on at 5:30 am I tried to sleep for as much as possible before going to the airport to catch my 8:50 am flight.... I do have an apartment in RJ and only stayed in the hotel to be able to have a longer night of sleep, obviously at 2/3 am it didn't make much sense to sleep at home to come back to the airport at 6am... a total disaster
Stayed 1 night in Jan 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

4/10 Poor

Alexandre de

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for people arriving or departing from the smaller Rio airport. It has one of the best views or Rio that you will find. The restaurants nearby are great. It is connected to the airport and a mall. There are many dining choices available, as well as convenience stores.
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

Priscila, miami

Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

10/10 Excellent

Linda, N. Charleston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way! I’ll stay there again
Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont

2/10 Terrible

Renata

Stayed 3 nights in Dec 2022
Response from GUEST SERVICE on 2023/1/7
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente, Equipe Prodigy Hotel Santos Dumont

8/10 Good

Felicia, Inglewood

Response from guest service on 2023/3/16
Agradecemos por compartilhar a sua opinião, ela é muito importante parao constante aprimoramento dos nossos serviços. Seja sempre bem-vindo.Atenciosamente,Equipe Prodigy Hotel Santos Dumont