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Reviews of West Lane Inn

3.5 out of 5
West Lane Inn
22 West Ln, Ridgefield, CT

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 39 reviews" "
Rating 8 - Good. 1 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nkechi, SILVER SPRING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inn -lovely hospitality
Stayed 5 nights in Dec 2023
Response from Christine & Danille on 2023/12/27
Thank you! It was wonderful to have you with us. Enjoy all your exciting travel you have planned for 2024!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the West Lane Inn. Beautiful hotel and immaculately clean. Bed was super comfortable with lovely bedding. Loved the minibar setup in the room but wish that there was in room coffee for the morning. Having to get dressed at 6 am to go down and get the first coffee of the day isn't ideal. Also wish there was an outlet either side of the bed for easy phone charging. I would highly recommend the inn and will be booking again for our next Ridgefield trip!
Stayed 1 night in Aug 2023
Response from Christine & Danille on 2023/8/18
Amazing review! We love getting a 10! And we appreciate your suggestions on the coffee maker and outlets in the rooms. It is always helpful to get feedback on how we can improve. Enjoy the rest of your summer!

10/10 Excellent

Stavros

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and we were lucky enough to be the second guests to break in a newly renovated room. The bed was super comfortable.
Stayed 3 nights in May 2023
Response from Christine & Danille on 2023/5/28
Thank you for staying with us and enjoying our town! We hope you will be back to visit again soon! We really appreciate your review.

10/10 Excellent

Clay, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, homey, if pricey property conveniently located with nice staff.
Stayed 1 night in Apr 2023
Response from Christine & Danille on 2023/5/28
Thanks for the great review! We do think we've got the best staff! We hope you will be back again soon.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Christine & Danille on 2023/5/28
Thank you for taking the time to give us a great review. Have a great summer!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that they kept the old fashioned charm about the place. It was warm and comforting and home away from home
Stayed 1 night in Mar 2023
Response from C&D on 2023/3/18
Thank you so much for the compliment. We are glad you enjoyed your stay and look forward to you coming back to the Inn again.

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was the perfect setting for Christmas! The staff is friendly and welcoming. The accommodations are cozy and comfortable, like staying in your own home. Lovely!
Response from Christine & Danille on 2022/12/28
Thank you for staying with us at Christmas! We are so fortunate to have the best guests....we appreciate the fabulous review and hope to see you back soon.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Very comfortable. The inn staff are very friendly and accommodating. Great place.
Stayed 1 night in Dec 2022
Response from Christine & Danille on 2022/12/16
Thank you for the lovely review! We hope you will be back again. Happy Holidays!

10/10 Excellent

Felicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this Inn! Felt very warm and cozy the moment I stepped thru the door! Al the ladies were lovely, room was big, clean and comfortable! Would stay here again in a heartbeat!
Stayed 1 night in Dec 2022
Response from Christine & Danille on 2022/12/11
We truly appreciate the wonderful review. We are thrilled you had a lovely stay. Best wishes for a fantastic holiday season! Hope to see you again in Ridgefield.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from C&D on 2022/10/22
Thank you for the review.

10/10 Excellent

Jeanette, Long Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so me of the best places I have stayed in.
Stayed 4 nights in Sep 2022
Response from Christine & Danille on 2022/10/1
Thank you for taking the time to leave us a review! We are thrilled you enjoyed staying with us!

6/10 Okay

Mary

Traveled with group
Stayed 2 nights in Aug 2022
Response from Christine & Danille on 2022/8/27
We are disappointed that your stay was just "okay." We want guests to love their stay. Please let us know what could have made your stay better. You can also call us to give us your feedback. Thank you!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Christine & Danille on 2022/8/5
We love 10 stars!! Thank you!

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and charming, tastefully updated.
Stayed 2 nights in Jul 2022
Response from Christine & Danille on 2022/7/18
Thank you for the great rating! We hope to see you back again soon!

10/10 Excellent

BUNYAMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice boutique hotel. Kind and helpful staff. Clean and cozy room. Good for families.
Stayed 1 night in Jul 2022
Response from Christine & Danille on 2022/7/15
Thank you for staying with us! We hope you will be back to visit again. Until then have a wonderful summer!

10/10 Excellent

Laurie

Stayed 1 night in Jul 2022
Response from Christine & Danille on 2022/7/15
Thank you! We truly appreciate the great score!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and beautiful inn
Beautifully renovated light filled family suite, two roomy bedrooms with two bathrooms. Easy parking, good breakfast, friendly and quiet atmosphere.
Stayed 2 nights in Jun 2022
Response from Christine & Danille on 2022/7/6
Thank you for taking the time to post such a lovely review! We just renovated the family suite and are glad you found it to be light and comfortable.

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is honestly one of the nicest rooms I've ever stayed in clean. We stayed on the third floor. The king size room was updated and beautiful. Peaceful slept like a baby. Amazing bathroom shower with plenty of hot water. Five star and definitely come back again
Stayed 1 night in Jun 2022
Response from Christine & Danille on 2022/6/24
Happy Anniversary Travis! We are so glad you were able to spend a special night with us. Thank you for taking the time to write us a fabulous review. We hope to see you back again, perhaps for your next Anniversary ;)

10/10 Excellent

GUY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn
The West Lane Inn is Fabulous. Everything was as perfect as it could be. The Inn is lovely and everything you would want in a B&B or "Inn". Service outstanding, free breakfast and the room we were in was perfect. Recommend staying here if you are within 50 miles!!!
Stayed 3 nights in May 2022
Response from Christine & Danille on 2022/6/24
Thank you Guy! We are thrilled to know that you had a fabulous visit. We are glad you enjoyed our breakfast and hope we will see you back again soon. Have a lovely summer!

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was great!
Stayed 1 night in May 2022
Response from C&D on 2022/5/8
Thank you for the great review. We truly appreciate all of our guests who stay with us at the Inn.

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Rosanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Christine & Danille on 2022/4/4
Thank you for taking the time to give us a 10/10! We are glad you had a great visit and hope to see you back again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and calming
Just a lovely atmosphere and cozy place to stay. It’s impossible to be grumpy at this Inn.
Stayed 1 night in Jan 2022
Response from C&D on 2022/1/16
Thank you so much for your review. We hope you come back and stay with us again soon! Christine & Danille

8/10 Good

Robert, Celigny

Stayed 1 night in Dec 2021

10/10 Excellent

Marlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in our room needs remodeling. The wall paper was peeling off.
Stayed 1 night in Nov 2021
Response from Christine & Danille on 2021/11/10
Thank you Marlin for the 5-star review. We appreciate the candid feedback. Since we've purchased the Inn in 2019 we've been starting the remodeling process. Our plans are to eventually remodel all of the 14 bathrooms!

10/10 Excellent

Carol Yoko, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is very nice and a wonderful place to stay. One of the owners was on property the days we were there and she is wonderful. The Inn is probably what is quintessential bed and breakfast in Connecticut. The location of Ridgefield is very nice.
Stayed 2 nights in Oct 2021
Response from Christine & Danille on 2021/11/1
Thank you Carol for your review! As new owners, we really appreciate the 5-star rating. Please come back and visit Ridgefield soon.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well maintained, clean and a perfect size.
Stayed 1 night in Sep 2021
Response from Christine & Danille on 2021/9/26
Thank you Edward for taking the time to provide us with your 5 star review! We are glad you enjoyed your room and your stay with us. Please come back soon.

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Christine & Danille on 2021/9/15
Thank you for the 10 out of 10! We appreciate you taking the time to give us a rating. Please come back and visit soon.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Renovated and very nice, will stay again.
Stayed 3 nights in Aug 2021
Response from Christine & Danille on 2021/8/19
Thank you for the 10 out of 10!! It is so great to get positive feedback from our guests. We look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful inn within walking distance of the town of Ridgefield
Stayed 1 night in Aug 2021
Response from Christine & Danille on 2021/8/17
Thank you for the 5-star review! Please come back and visit again

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
We loved our first visit to West Lane Inn. The room had many updates (flooring, fixtures) and was very clean. We will go back!
Stayed 1 night in Aug 2021
Response from Christine & Danille on 2021/8/12
Thank you for taking the time to write a great review! We look forward to having you back!

10/10 Excellent

John P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended - Peaceful Country Charm
This was a delightful experience. Country charm, beautifully decorated, peaceful, calm. The room was spacious and luxe, the coffee was delightful, and the hosts were warm and welcoming. I highly recommend this inn.
Stayed 1 night in Aug 2021
Response from Christine & Danille on 2021/8/4
Thank you for taking the time to review your stay! As new owners, we want to get the word out about our awesome inn and appreciate your help! Can't wait to see you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The Inn is newly renovated so that it offers a wonderful combination of the charm of the 'old ' and the comfort of the 'new'. Rooms and common areas are beautifully decorated. The property is gorgeous with a lovely porch, perfect for breakfast or sharing a bottle of wine! Breakfast is absolutely delicious - the eggs are so yummy and make sure you have a blueberry lemon scone! The best part of the Inn is Christine and Danille! They are so warm, welcoming and fun to talk to! They are amazingly accommodating and really care that everything is just right for you. It really feels like coming home! We also looked forward to seeing Paul, the groundskeeper/manager who greets you with a big smile and loves to chat! We have stayed in many B and B's over the years and this one has the magic combination of all that goes into making it the best ever!! Many thanks for two wonderful stays! We will be back!! Carol and Joe
Stayed 2 nights in May 2021
Response from Christine & Danille on 2021/6/5
What a fabulous review! Thank you for taking the time to share your experience. We are fortunate to have wonderful people like you come and enjoy our Inn. We think we have a great staff so thanks for recognizing that. We can't wait to see you back again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful hospitality! Clean, beautiful BNB!
Stayed 1 night in May 2021
Response from Christine & Danille on 2021/6/1
Thank you for taking the time to give us 5 stars! Much appreciated.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Christine & Danille on 2021/5/27
It doesn't get any better than a 10! Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Staff and accommodations top notch.
Stayed 2 nights in Apr 2021
Response from Christine & Danille on 2021/5/7
Love the perfect score! Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff that Went out of their way to make our stay more pleasant
Stayed 3 nights in Feb 2021
Response from West Lane Inn on 2021/2/24
Thank you for taking the time to give us a great review. We hope you will come back to visit again soon. Christine & Danille

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
An awesome stay . A real fireplace in the room was prefect for Valentine’s weekend get away . Ridgefield is a quite quaint town . Lots of dinning . We had dinner at Sarah’s Wine bar just next door .
Stayed 1 night in Feb 2021
Response from Christine & Danille on 2021/2/15
We are so glad you enjoyed the traditional king room! It is great to see our guests enjoy all that Ridgefield has to offer and certainly eating next door cannot get any better! Please come back and visit again. Be Well Christine & Danille

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and room
We had great time at the West Lane. The property is beautifully maintained. Our room was stylish, large and extra clean. The host/owner was very nice and provided useful tips about what to do in Ridgefield. I definitely recommend this place.
Stayed 1 night in Nov 2020
Response from Christine & Danille on 2020/11/18
We are thrilled you enjoyed staying with us and got to explore our great town! Please come back and visit!