Find Resorts & Hotels with Spas in Richmond

"When we checked in the dayshift staff was great. We were disappointed with the room as the carpet and walls were dirty. Picture frames were all slanted, room smelled old and no ventilation in the bathroom. The sheets on our beds were also old and torn. One elevator was out of service so it took forever to leave and return to our floor. Evening staff were rude and unfriendly. During check out the front receptionist Indian lady was also rude and behaved like she despises her job. We will not stay here again. "

"my family and I came for the pool and the hot tub and to enjoy the attractions around the area. "

"Great stay. The upgrade was much appreciated. Thank you.😊"

"good hotel to stay "

"It was a bit louder in the room we were in, so could hear the planes taking off, only slightly disrupted our sleep. "

"When you find items left, please call and make sure then deal with it"

"Shuttle was prompt from the airport. Staff were very friendly and efficient. The rooms were very clean. "

"The hotel is conveniently located just one block from the SkyTrain station, offering easy access to transportation. The complimentary airport shuttle is a valuable amenity, and the guest rooms are spacious, well-maintained, and equipped with a large wall‑mounted television. Staff members were welcoming and courteous throughout my stay. The only drawback is that the parkade is not directly connected to the hotel, requiring guests to walk outside to access it."

"Free parking is a big plus"