Very clean. Great pool/ hot tub and breakfast!
We did have trouble with the evening clerk, Brooke. She seemed distracted, unwilling to help, and was very disinterested in helping with a few minor, but neccessary adjustments to our room. Otherwise, WE found Star and the manager ( i have forgotten her name) to be quite the opposite! They were a joy to speak with, extremely helpful with issue resolution, and went out of their way to make ensure our stay was plesant. Star even recommended a local restaurant to try, ajd it was amazing! Our 2 night stay, while visiting Kings Dominion, was far better than previous places. Terry was very knowledgeable, and helpful. He resolved an issue immediately! He has a very welcoming demeanor. For all these reasons. We will be booking with Holiday Inn Express, Ashland, for all future trips to this area.
Also, It is worth noting, that this beautiful property is located in close proximity to Kings Dominion (Doswell) with easy access to and from the property.
Thank you all for a wonderful stay! We will be back soon!!