The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned.
The breakfast was very basic.
Barbara
於 2025 年 7 月住了 2 晚
2/10
Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!
Nadine
於 2025 年 7 月住了 3 晚
8/10
The staff was friendly and helpful.
Towanda
於 2025 年 7 月住了 1 晚
2/10
We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.
DAVID V
於 2025 年 7 月住了 1 晚
4/10
Gierda
於 2025 年 7 月住了 4 晚
4/10
Really shabby condition. Ice machine not working. Garbage sitting in the icemaker room for a day. Breakfast terrible: gray sausage patties, no dried fruit for oatmeal, no yogurt, no fresh fruit!
Susan
於 2025 年 6 月住了 2 晚
2/10
Robert
於 2025 年 6 月住了 1 晚
2/10
Never needed up staying. They were renovating the floor downstairs and dust everywhere. The shower was clogged and wouldn't drain.
Jeffrey
於 2025 年 6 月住了 1 晚
2/10
A horrible stay! I was placed in Room 108,next to the garbage room,the hallway floor was pulled up & no rug was on the floor.I took pictures of it.
HELEN
於 2025 年 5 月住了 3 晚
10/10
Marcus
於 2025 年 6 月住了 2 晚
10/10
Very accommodating
Karen
於 2025 年 6 月住了 1 晚
8/10
noisy with construction
Cathrine
於 2025 年 5 月住了 1 晚
8/10
met our needs.
Mary Lou
於 2025 年 5 月住了 3 晚
8/10
The property was under construction, but the staff seemed unconcerned must of the time.