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Reviews of Country Inn & Suites by Radisson, Chester, VA

3 out of 5
Country Inn & Suites by Radisson, Chester, VA
2406 W Hundred Rd, Chester, VA

Reviews

7.0

Good

Rating 10 - Excellent. 297 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 148 out of 1000 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024

8/10 Good

Lynn, St Catharines

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Quiet. Comfortable beds. The room was very basic with no frills, which was no problem for us since we were seeking a quiet room above all else. (Bring your own alarm clock.) The breakfast buffet was the one place that needs improvement. As someone who is allergic to wheat and dairy and who is health conscious, there wasn't anything at the buffet that I could eat. Management, please provide soy milk (or almond milk or oat milk) and plain oatmeal (i.e., not sugary oatmeal packets).
Stayed 2 nights in May 2024

8/10 Good

Karen

It was very crowded with children and no adults with them at the breakfast area
Stayed 3 nights in May 2024

6/10 Okay

Xyrille

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
hidden from chaos
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a lot of variety of restaurants.
Stayed 2 nights in May 2024

4/10 Poor

Lee Ann, Annandale

Liked: Cleanliness
Disliked: Property conditions & facilities
TV didn’t work. No Kleenex.
Stayed 2 nights in May 2024

4/10 Poor

Ciarra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to shopping and food. Beds were comfortable. Hallway outside our room smelled very strong of marajuana. Children were not monitored by parents at the pool. Some rules were not enforced by staff.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I love that I had its own jetted tub and room was very clean and it had an indoor pool and hot tub. I will definitely be back someday.
Stayed 1 night in May 2024

8/10 Good

Diane

Good value for price
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Perfect overnight stay after a long day of driving. Comfy bed. Nice sized tub. Huge room!
Stayed 1 night in Apr 2024

4/10 Poor

Rachel

Traveled with family and small children
Disliked: Property conditions & facilities
The bed was uncomfortable. There are water stains on the walls where it was once wet. There is only one vent in the king suite so if we wanted privacy from the kids we couldn’t due to the kids would get hot and no air circulating
Stayed 2 nights in Apr 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mitchell

Great
Stayed 1 night in Apr 2024

10/10 Excellent

Scout

Stayed 5 nights in Apr 2024

8/10 Good

Josh

Stayed 1 night in Apr 2024

6/10 Okay

W J

Traveled with family
Disliked: Staff & service, amenities
We stayed there 7 years ago and it was pristine. It seems now to be a tired, not well maintained property. The provided breakfast was above average.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant was very nice and friendly. A nice spacious room well kept . Clean. We enjoyed our stay we would stay again.
Stayed 1 night in Apr 2024

4/10 Poor

Niajah

Stayed 2 nights in Apr 2024

10/10 Excellent

SEBASTIAN

Stayed 2 nights in Feb 2024

10/10 Excellent

Tiara

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Tre

Breakfast options were limited.
Stayed 1 night in Apr 2024

4/10 Poor

Allan

Traveled with partner
Disliked: Property conditions & facilities
The university Inn is an old Comfort inn and the property is in need of an update. Holes poked in the cupboard door. Bathtub poorly cleaned, heating vents covered in black dust, light switch in the bathroom did not work well probably because the plastic switch had a hole melted in to it. Overall I was not impressed and would not recommend this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Stayed 1 night in Apr 2024

4/10 Poor

Nicole, manchester

Traveled with family
Disliked: Staff & service
Desk person was not friendly. He was on his cellphone. We tried to explain that the ice maker wasn't working in our floor and he just argued with us. Our room had hair in the bathroom. Breakfast was a joke! No coffee
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Stayed 5 nights in Mar 2024

10/10 Excellent

Ronna R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and helped us find restaurants. Breakfasts were very good, but I really wanted some biscuits to go with the gravy. Thanks!
Stayed 7 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Staff & service
Older building. Can only make it so pretty.
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property and is in need of a complete overhaul. Needs a paint job and lots of plumbing upgrades with regard to the bathroom. I am not sure why but it always seems like there is someone smoking pot in the area of the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Patvia, Scott AFB

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, but I was not a fan of the wall conditions.
Stayed 2 nights in Mar 2024

4/10 Poor

John

Not what I expected
Stayed 1 night in Mar 2024

10/10 Excellent

Joao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and customer service was great!
Stayed 3 nights in Mar 2024

6/10 Okay

Brayden

Liked: Staff & service, property conditions & facilities
was ok
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because all service it was good
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanzie, Richmond

Stayed 1 night in Mar 2024

6/10 Okay

Jonathan

Business traveler
Outdated
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Hotel was good
Stayed 1 night in Mar 2024

4/10 Poor

Daniel

Traveled with group
Disliked: Cleanliness
There was a giant chunk of hair on the shower wall from previous guests. Tons of dust everywhere black mold looking material in the bedroom and upon shutting the door a plastic cover fell off the wall revealing a hole in the wall. We alerted the hotel of the issues and they did nothing and even after a crew cleaned they missed all the items mentioned. There was no standard cable and channels were fuzzy. Only 1 remote but there were two tvs which made one tv unusable. Was severely disappointed and would like a refund. I have pictures to show some of the issues.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brianne, Nashville

Stayed 1 night in Mar 2024

8/10 Good

Dennis

Stayed 2 nights in Mar 2024

10/10 Excellent

Kandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

2/10 Terrible

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was horrible!! The hotel smelled so bad that I left in the middle of the night.
Stayed 2 nights in Mar 2024

2/10 Terrible

Latoya

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room Was Not Clean Furniture Need To Updated Mold Was In the Ceiling They Gave Me A 2nd Room And That Had Mold As Well
Stayed 1 night in Mar 2024

4/10 Poor

Donte

Shower wasn’t clean
Stayed 1 night in Mar 2024

10/10 Excellent

Shariff

Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Very clean and uodated
Stayed 1 night in Feb 2024

4/10 Poor

Angelica

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room was decent but need some serious upgrades no attends were around to help out you had to wait until some one showed up to check u in
Stayed 1 night in Feb 2024