Unclean, smoke smell rooms & alot of people roaming the parking lot
Romonta
於 2025 年 7 月住了 1 晚
2/10
Colillas de cigarrillos tiradas, hongos en paredes y cortinas, multiples objetos oxidados , cortinas rotas y rasgadas, sábanas manchadas y toallas sucias .
lincon
於 2025 年 7 月住了 1 晚
10/10
Oliver
於 2025 年 6 月住了 1 晚
10/10
Its our favorite place
Marlene
於 2025 年 6 月住了 1 晚
6/10
Something was leaking in the bathroom. Water on floor between tub and toilet.
Safety bar on door missing half of the bar rendering it unusable and I was on the first floor. It left me feeling unsafe. I put the room chair with my suitcase on it in front of the door.
Ronda
於 2025 年 6 月住了 1 晚
2/10
roaches
Donna
於 2025 年 6 月住了 1 晚
8/10
Nice location
Marlene
於 2025 年 6 月住了 1 晚
10/10
DAILYN
於 2025 年 6 月住了 1 晚
2/10
I reserved one room on expedia and I rented another when I got there for my daughter. I went into 117, which was my daughters room and turned on the air and walked out. We went to a family function and came back to the hotel around 1130PM ish. Well, my daughter went into her room with her husband and I didnt see them until the morning. When she came into my room, she was upset. They stripped the beds and there was blood stains or some other kind of stains on the mattress cover and there was MOLD under the bed. When I went to the front office to discuss it with them, the man said well there is 3 layers between that and her skin. I was totally insulted. They would not refund my money even after I showed them the pictures. 0 stars from me.
Michelle
於 2025 年 6 月住了 1 晚
2/10
The clean lobby and the location were good. The room(s) were hot, it was clearly closed up and no air circulated through them for some time. The rooms had not been checked, cleaned well or dusted. The Dog, Cat and mold was so potent that I had a severe allergic asthma attack that almost required a hospital stay. I could go on and on about the lack of responsibility and upkeep of the rooms that were vacant with the air conditioning off in the hot Richmond Hill area. The lack of care and response to the conditions were saddening and then to try and shift blame from one to another was astounding. Although management offered me different rooms and said that housekeeping could come and clean the rooms after 9:30 am; housekeeping began cleaning the vacant rooms on the first floors despite the obvious and vocalized concerns for my health. That is the reason I cancelled the rest of my stay. I reserved four rooms over a four-day period for a hotel but instead I got hotel prices for motel service.
Annetta
於 2025 年 5 月住了 2 晚
2/10
Bed sheets were disgusting. Rooms smelled like smoke.
Lucas
於 2025 年 5 月住了 1 晚
2/10
Not clean, dirty towels, dirty sheets.
Esmeralda
於 2025 年 5 月住了 3 晚
4/10
Dirty towels and room
Carmen
於 2025 年 5 月住了 1 晚
8/10
Lourdes
於 2025 年 5 月住了 1 晚
6/10
Thomas
於 2025 年 5 月住了 1 晚
10/10
Clean and cozy
Keon
於 2025 年 4 月住了 1 晚
10/10
Israel
於 2025 年 4 月住了 1 晚
6/10
Marianne
於 2025 年 4 月住了 3 晚
4/10
Dirty dirty wet towels in bathroom spots all over bed cover floods needed a good mopping
Dianna
於 2025 年 4 月住了 1 晚
6/10
Dirty!
Yuri
於 2025 年 4 月住了 1 晚
8/10
Lit confortable mais sans plus. Pour une nuit cela a été ok
Manon
於 2025 年 4 月住了 1 晚
4/10
Trim on side of door coming away. Room had a faint smell consistent with mold. Shared this with the person at the desk. Not a great experience