First of all, the check in was not smooth at all. They did not have my expedia reservation, in fact they had no idea what expedia was. After 4 phone calls, they figured out that it was under some other ?local named travel agency. Next issue is that the room we were given did not have air conditioning, which was the main reason I booked this hotel. They tried to give us a fan (really not sufficient on the coast here in our opinion). After polite insistence that we really do require air conditioning for us to stay there, they found a room with it. This is a large hotel (largest in the region by a fair bit), a few tour groups, from Germany and France were staying there as well, which made breakfast a little busy at times, but the hotel seemed to keep up well - the breakfast crew was pretty efficient. Breakfast quality was adequate in general for the island with several options including eggs and ok coffee. The beds/pillows were quite comfortable. There was some noise in the mornings from nearby work going on, but it didn't start super early and wasn't a deal breaker. The hotel was within a 5-10 min walk from a few restaurants and there were lot's of taxis/collectivo's around if one needs a ride to a hike. The staff overall were very nice and super polite, they seemed to try hard to figure things out.
