Palaces in Riau Islands

"Staff friendly "

"Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated."

"Love the hotel and staff. They are friendly and very helpful. "

"Clean and comfortable place to relax."

"Excellent staff"

"Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again. "

"Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay! "

"Beach was very nice and teh children loved it. Overall a very nice place with a great view of the sea."

"Second time staying here and the service from the staff here is consistently good"