When we got to hotel there was no booking so we stop 1 night in other hotel that all they had have to
Carol
於 2021 年 8 月住了 4 晚
10/10
Really enjoyed my stay here facilities we're good and staff were friendly and helpful
Scott
於 2020 年 9 月住了 4 晚
10/10
真實旅客
於 2020 年 9 月住了 1 晚
10/10
Friendly management very comfortable bed very good price for a great nightbsleepn
真實旅客
於 2020 年 8 月住了 1 晚
10/10
Patricia
於 2020 年 8 月住了 2 晚
10/10
Anna
於 2020 年 8 月住了 7 晚
10/10
真實旅客
於 2020 年 8 月住了 1 晚
10/10
Hosts were fantastic really knowledgable and friendly giving us some great pointers! Handy base to explore the area! Very Covid Secure and felt very safe, hopefully we’ll visit again when Rhyl is a hive of activity.
David
於 2020 年 8 月住了 3 晚
10/10
We stayed at the end of July/beginning of August so a lot of Wales was still shut. Our holiday was still amazing, Wayne and Will are amazing, friendly, funny and always willing to help. A brilliant place as a gateway to North Wales, we would defiantly stay again in the future and have already recommended this hotel to our friends - thank you so much
Mark
於 2020 年 7 月住了 5 晚
6/10
We had a warm greeting from the two owners of the pier hotel. Told us about the layout of the hotel and things near the hotel. One down point was the lack of parking, you have to park it around the corner and leave it on the road.
Julian
於 2020 年 8 月住了 2 晚
10/10
Very warm welcome. Very friendly staff. Really enjoyed our stay. Nice clean hotel
Adrian
於 2020 年 7 月住了 3 晚
10/10
Had a great one night stay at the OyO pier hotel, Had a lovely warm welcome, very clean & hand sanitizers on entering & in room comfortable will defo stay there again, thank you so much 👍
Gaynor
於 2020 年 7 月住了 1 晚
8/10
Good premises, right on the seafront. In nice condition.
Richard
於 2020 年 6 月住了 1 晚
10/10
Nice location, clean and very polite staff. Very well kept.
AA
於 2020 年 4 月住了 1 晚
2/10
We turned up on Sunday night and although we had emails confirming our stay, no one was there to greet us. We waited on the porch in the cold for 10 minutes ringing the bell and calling the hotel contact numbers but no luck, even tried to Facebook message and to this day no one has answered. We eventually had to ring the head office helpline in London to try and get help. We waited a further 15 minutes before the man on the phone told us there was no one in and to call hotels.com who would “shift us” to some other hotel near ours if there was space. Bearing in mind this was late at night and we had travelled nearly 3 hours, we were not pleased. Ended up going to the local premier inn who couldn’t have been more helpful. Will never book this hotel again!! Absolutely awful service and a horrid start to our holiday. After reading the great reviews, I felt incredibly let down!
Beth
於 2020 年 3 月住了 1 晚
10/10
Wayne was lovely. Made me feel welcomed as soon as I checked in and everything was just awesome. Great location to the beach and shops. Highly recommended. You'll love it!
Bernard
於 2020 年 2 月住了 1 晚
10/10
Friendly clean loved the room nothing to much trouble for the staff mangers I would go bk to the oyo hotel
Sandy
於 2020 年 2 月住了 2 晚
10/10
Had a great stay room was very clean everything we needed for an overnight stay. The floorboards creaked but they are old buildings. Will definitely stay continental breakfast was very good the 2 girls cleared you table too quick before we had finished eating.
真實旅客
於 2020 年 1 月住了 1 晚
10/10
The hotel was lovely and clean and the bed was very comfortable. I was full of cold when I arrived and the manager kept bringing out a hot lemon drink for me at breakfast,he told me that when I came back in the evening he would make me another if I needed it. This I thought was excellent customer service and all the rooms were lovely and warm. We would come again.
janet
於 2020 年 1 月住了 2 晚
10/10
Lovely short stay.
Edith
於 2020 年 1 月住了 2 晚
10/10
Great staff
David
於 2019 年 12 月住了 6 晚
10/10
Great hotel, friendly staff and good breakfast
Stephen
於 2019 年 12 月住了 1 晚
8/10
Good very pleasant place nice room lovely veiw own room