「The front desk guy was friendly, helpful, and made the check-in process smooth. However, I had a concerning experience during check-in. Someone on the phone, who was said to be the owner, asked the staff to pass the phone to me to talk directly. If the owner wants to speak with customers, he should be present at the front desk instead of handling things over the phone. I was also uncomfortable that they collected my ID and kept a copy of it. This could potentially lead to misuse of personal...
「The front desk guy was friendly, helpful, and made the check-in process smooth. However, I had a concerning experience during check-in. Someone on the phone, who was said to be the owner, asked the staff to pass the phone to me to talk directly. If the owner wants to speak with customers, he should be present at the front desk instead of handling things over the phone. I was also uncomfortable that they collected my ID and kept a copy of it. This could potentially lead to misuse of personal...
Wajid