Search Apartments in Reno

"Our room wasn’t ready at check in so we were upgraded to a petite suite! Staff was wonderful from vallet, cart handler, bell hop & front desk check in! "

"Great Mexican food in the casino restaurant. We love the old slot machines, too!"

"Staff was fantastic. Non smoking room smelled smoky. Rom had a huge fan or compressor right outside the window and it ran all night. NOT ABLE TO SLEEP AT ALL. TERRIBLE SITUATION. Also not happy because we were led through ads, etc to believe this was a Best Western. Doesn't even come close to a Best Western. Just anothe smoky casino operation where they drag you through all the casino to get to registration, and drag you another way through the casino to get to elevators. Being in our 80's, disabled, this did not work for us. If you want a hotel with a casino in it, this is your place. If you want a quality Best Western Hotel, THIS IS NOT IT. Also hate this RESORT FEE business for items the normal traveler never uses. OK for a resort casino (THIS IS NO BLANKING RESORT), BUT NOT FOR A BEST WESTERN HOTEL."

"Love this place! Best in Reno!"

"Clean comfortable room, casino was busy, restaurants were good "

"Room was clean. Nice bathroom amenities. The cleaning staff was super friendly and willing to give extra water and coffee upon request. The front desk is busy at times and the self check in kiosks are a little confusing. They have a pool, it looked nice and they include it in the resort fee, but it was way too cold to use that. The resort fee also covers valet parking, even though they still require a tip. IMHO, that should be a thing that should be asked about. Bowling and fun center right in the resort, gambling as well. They also have some places to eat, as well as a spa I guess (didn’t use it), and even has a tattoo parlor."

"Everything was great, food, service, rooms, staff. The only thing frustrating was the elevators. We were on level 22 and sometimes it would go to 20 and reset and we would have to go down again. Other than that we loved it."

"Hard to get through to the front desk from my room. Waited for the shuttle for 45 mins. I called and was told the shuttle runs every 30 minutes. No one said that I had a call the shuttle service to tell them to come pick me up until after my second phone call 30 minutes later. "

"Room was outdated and parking was not convenient"