King Jacuzzi Suite - Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Value Inn & Suites

2 out of 5
Value Inn & Suites
533 N Market St, Redding, CA

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 327 reviews" "
Rating 8 - Good. 136 out of 327 reviews" "
Rating 6 - Okay. 66 out of 327 reviews" "
Rating 4 - Poor. 21 out of 327 reviews" "
Rating 2 - Terrible. 17 out of 327 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024
Response from Nikhail on 2024/2/22
Thank you for the amazing review!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Nikhail on 2024/2/22
Thank you for the review!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from -Mike on 2023/12/19
Thank you for the review!

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice quiet area and had a room in the back so further from the road. Good-sized comfortable room with all the needed amenities.
Stayed 1 night in Dec 2023
Response from Nik on 2023/12/19
Thank you for the review!

4/10 Poor

Frederick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good value when in single-story section. Third stay, first time in two-story section: shower valve has plumbing issues making a shower difficult; downstairs rooms in two-story section hear a lot of foot traffic and voices from above. Will stay again IF I get a room in the single-story section; will not stay again otherwise.
Stayed 1 night in Nov 2023
Response from Nik on 2023/11/22
We apologize about your stay, just mention where you would like your room next visit and we will try our best to accommodate.

10/10 Excellent

Sivaramachandran

Stayed 1 night in Nov 2023
Response from -Mike on 2023/12/19
Thank you for the review!

10/10 Excellent

Noah

Stayed 1 night in Nov 2023
Response from Nik on 2023/12/19
Thank you for the review!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very basic, quiet facility…very clean, the bed was very comfortable…safe area. Can’task for more 🙂
Stayed 1 night in Oct 2023
Response from Nik on 2023/11/22
Thank you so much for the review!

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wa happy to find this place at first. The man who checked me in was courteous and helpful and the room was clean and comfortable and I was already making plans in my head to come back monthly, since I will. E driving through there once a month. However, my entire enjoyable stay unfortunately came to a ride ending, as I was working late the night I came in, I decided to actually enjoy my stay until the stated checkout time at 11am. Well, apparently, that is not allowed! As I looked for a notepad to write a nice thank-you note for the housekeeping staff and management for such a lovely stay, and to let them know I would be returning, I got a loud bang on the door at 10:58. I answer the door and am greeted with a man saying "are you leaving??". This was quite offensive, as he seemed to be implying that I was already staying past my welcome or something, but I just brushed it off and said "I am working on it right now." But no sooner did I try to finish writing the note to go with the cash tip for the housekeeper, than I immediately get a phone call. I answer it already guessing what it's going to be, and sure enough, a lady this time is asking "are you leaving??" It's now 10:59! I am definitely irritated at this point, and I just say "I am loading up my car RIGHT now." Needless to say, no nice note, and I will NOT be a monthly return customer now, despite liking the place itself. I felt so harrassed aggressively to gtf out, that I'm gonna "peace out" for good.
Stayed 1 night in Oct 2023
Response from Mike, Management on 2023/10/8
Rachel, we are incredibly grateful you decided to stay with us and appreciate that you enjoyed staying in our clean, comfortable, and updated rooms. We try to ensure that guests get a great room for a very low price. At this time, unfortunately, we are short on housekeeping staff and therefore need to ensure we get started on rooms as soon as we can. It is common practice for smaller places to check in with the guests before check out time to ensure the guest is reminded that they are expected to leave by 11 am. We apologize that you received multiple notices around the same time, likely a miscommunication between our team members. We hope you’d consider staying with us again in the future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 2023/10/8
Thank you for your review!

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from -Management on 2023/9/20
Thank you for your review! Happy you enjoyed your stay with us.

10/10 Excellent

DANIEL, NEWHALL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely upgraded older facility. Rooms were very nice and clean.
Response from -Mike on 2023/9/14
Thank you for this review!

10/10 Excellent

DANIEL, NEWHALL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated rooms, clean and bright. Big screen TV, free wifi.
Stayed 1 night in Sep 2023
Response from -Management on 2023/9/10
Thank you!

10/10 Excellent

DANIEL, NEWHALL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and recently updated. We were given a to go breakfast for the next morning we could eat in our room. There is a water park just down the street from the motel for the kids.
Response from -Mike on 2023/9/2
Thank you for staying with us! We are happy you enjoyed your stay!

10/10 Excellent

DANIEL, NEWHALL

Stayed 1 night in Aug 2023
Response from -Management on 2023/9/10
Thank you!

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from -Mike on 2023/8/17
Thank you for your review!

10/10 Excellent

Tha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean and quiet would stay again
Stayed 1 night in Jul 2023
Response from -Mike on 2023/7/13
We appreciate your review! Thank you for taking the time to share it with us. We pride ourselves on ensuring that our guests have a 5/5 stay by providing them with clean, comfortable, and updated rooms.

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from -Mike on 2023/7/13
We appreciate your review! Thank you for taking the time to share it with us. We pride ourselves on ensuring that our guests have a 5/5 stay by providing them with clean, comfortable, and updated rooms.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I used this place as a stopover on a road trip. Perfect stopover and room was very clean. I had no issue with noise and found the bed to be super comfortable. No complaints from me!
Stayed 1 night in Jun 2023
Response from Nikhail on 2023/7/6
Thank you for the amazing review!

10/10 Excellent

Martin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean. Parking was convenient, right in front of our room. The front office staff was super nice. No breakfast available but the front office guy gave us a bag of yogurts and power bars to take to our room when we checked in. Would definitely stay here again if we are ever in the area.
Stayed 1 night in May 2023
Response from Mike on 2023/6/2
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. See you in the future!!

8/10 Good

Seetharaman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, good amenities.
Stayed 1 night in May 2023
Response from Mike on 2023/6/2
Thank you for your review! We are happy you enjoyed your stay.

2/10 Terrible

Mike

Liked: Staff & service
Disliked: Cleanliness
We did not stay, my wife went to wash her hands and was greeted by black bugs strwaming out of the sink.
Stayed 1 night in May 2023
Response from Nik on 2023/5/28
We appreciate your stay, but do not appreciate the untruthful review. No complaint was ever made to the front desk. Your review also states you "did not stay". We were unable to get this untruthful review removed and do not appreciate the dishonesty.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Mike, Management on 2023/5/7
Thank you for sharing your feedback with us, we appreciate it! We are happy that we were able to provide a clean, comfortable, and friendly stay for you. We try to ensure our guests fully enjoy their stay here with us. We hope you consider staying with us again in the future. Take care!

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best, smartest, cleanest place around. Bed was great, no carpet is a plus for me. Super clean, great shower, super friendly,quiet, everything worked. Loved it! Best value!
Stayed 3 nights in May 2023
Response from Nikhail on 2023/5/14
Thank you for the amazing review! Hope to see you again soon!

6/10 Okay

Karen

Liked: Staff & service
They need to pay attention to sanitation standards.
Stayed 1 night in Apr 2023
Response from Mike on 2023/4/25
We apologize that you did not have a great experience. We prioritize having a clean, comfortable, and safe environment for our guests. If there are ever any issues with cleanliness or anything else, please call us at the front and we will take care of the situation as soon as we can. We hope you would consider staying with us again in the near future.

8/10 Good

Kendall J

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
price and clean
Stayed 1 night in Mar 2023
Response from Mike on 2023/4/25
Thank you for your review!

6/10 Okay

Karen, Mesquite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and clean. Had to stand outside in the cold to register at a window. That was not great.
Stayed 1 night in Dec 2022
Response from Mike on 2022/12/10
We hope you enjoyed your stay! We try to have as quick of a check-in experience as we can. As a small independent business, we strive to offer a comfortable, clean, and modern experience for affordable prices. We hope you’d consider staying with us again in the future.

10/10 Excellent

Christina, Crescent City

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful - listened to our needs & helped. Quiet property. Comfy beds.
Stayed 1 night in Aug 2022
Response from Nikhail on 2022/8/9
Thank you for the amazing review!

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Nikhail on 2022/7/27
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. We hope you consider staying with us again in the future. Stay safe!!

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel
We missed not having a coffee maker and coffee, also shampoo and conditioner is always a must.
Stayed 1 night in Jul 2022
Response from Nikhail on 2022/7/27
Thank you for your review! We offer coffee at request per our property description. We apologize no shampoo and conditioner.

10/10 Excellent

Sanjana S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2022
Response from Nikhail on 2022/6/19
Thank you for the amazing review!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Mike on 2022/5/16
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We hope you consider staying with us again in the future.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Clean
Lovely place, simply and clear. Friendly folks. A nice stop on my way home from a business trip.
Stayed 1 night in May 2022
Response from Mike on 2022/5/6
Hello! Thank you for this review. We appreciate that you took the time to provide some feedback. We are happy to hear that you enjoyed staying with us. We strive to provide a clean and safe environment for all of our guests and are pleased to hear we were able to do that for you. We hope you’d stay with us again in the future!!

4/10 Poor

Megan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Driving up - we were very disappointed with how rundown the property looked. Parking was extremely tight, and the loudness of the neighboring rooms, and how well it could be heard was immediately an issue. Checkin was through a small slightly opened window, where I needed to stay outside. There was a memo taped to the ledge of that window speaking of gnats being an issue, and not to leave your door open. We immediately new this was not a place we would be staying. We looked at the room which was very small for a “suite” and incredibly disappointing. We requested a refund, to which we didn’t get the entire thing back. I would not recommend this motel unless you do not have another option.
Stayed 2 nights in Apr 2022
Response from Nikhail on 2022/5/5
Hello we apologize about the look of the property and renovations are being planned soon. The sign about gnats is to warn customers, due to the fact the Sacramento river is right next to our property and gnats are attracted to the light in the rooms and fly in, this is the case for any property on Market St. We apologize about any inconvenience, however photos of the rooms and our property are available on the expedia website and is all conjunction to the room you booked.

10/10 Excellent

amandeep

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent in every way.
Room and bathroom was very clean. Beds comfortable. No road noise and very quiet at night. Parking was right infront of room so easy to load and unload car. I have zero complaints and I love this little hotel. I would definitely choose to stay again.
Stayed 1 night in Apr 2022
Response from Mike on 2022/4/18
Thank you for your review! We appreciate your positive comments and look forward to your next stay with us!! We always make sure that we are providing a safe, convenient, clean stay with a positive and seamless experience. Thanks again!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redding
Good location and parking. Basic but clean. Bagged breakfast included. Friendly staff.
Stayed 1 night in Mar 2022
Response from Nikhail on 2022/4/4
Thank you for your review, we appreciate the feedback! We are extremely pleased to hear that you enjoyed your stay and our updated rooms. Thanks again for staying with us and we hope to see you again in the future! Stay safe!!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great value! Easy check-in!
I was wary about this location only because it seems as if this motel was located in an old part of town. But upon entering my room it looked great. I like that the floors aren't carpeted which is a major plus for me. Lots of lighting inside and great heater since it was chilly during my two day stay here. Everything was clean and lots of channels on the tv to choose from. Also i like that there is a couch in the room! The parking lot is kinda small but managable. Be careful of the dip while entering & leaving the lot. But overall i had a great stay at Value Inn and would book this place again in the future.
Stayed 2 nights in Mar 2022
Response from Nikhail on 2022/3/24
Thank you for your positive review! We are happy you enjoyed your stay with us and had a really good experience. It is important to us that our guests feel at home when they stay with us. We hope to see you again in the future. Stay safe!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It was very clean People we’re friendly Not so sure about the neighborhood Seemed rundown and seedy went to the other side of town for supper though and that was nice Bed was very hard Tough to sleep on
Stayed 1 night in Mar 2022
Response from Nikhail on 2022/3/12
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. We hope you consider staying with us again in the future.

6/10 Okay

Rosie

Stayed 1 night in Feb 2022
Response from Nikhail on 2022/3/12
Thank you for the review!

8/10 Good

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, little noisy
Stayed 1 night in Jan 2022
Response from Nikhail on 2022/3/12
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. We apologize about the noise and we hope you consider staying with us again in the future.

6/10 Okay

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
sleepless
Walls were thin and we can hear snoring from the next room, and in the morning we heard upstairs people walking around and talking all morning. Had a long trip Saturday and wanted to sleep in but couldn't.
Stayed 1 night in Feb 2022
Response from Nikhail on 2022/3/12
Thank you for your review! We appreciate your comments and will be looking into this.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Nikhail on 2022/2/10
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. We hope you consider staying with us again in the future. Stay safe!!

8/10 Good

Gautham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022
Response from Mike on 2022/2/6
Thank you for leaving us a positive review. We appreciate it! We are happy you enjoyed your stay with us and hope you’d consider staying with us again in the future. Take care and stay safe!

8/10 Good

Beverly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mike on 2022/2/1
Thank you for your review! We appreciate your comments and are happy that you enjoyed your stay we us. We strive to ensure that our guests fully enjoy their stay. We hope you consider staying with us again in the future. Stay safe!!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Improve the cleaniness of linens
The location is great. Close to downtown and restaurants. Check-in was smooth and easy. The room is fairly clean, unfortunately the bed linens were not so clean. There were stains on pillow cases as well as bed sheets. I ended up not using the bed sheets and blanket, and turned up the heat. On top of that, water pressure from the sink wasn't great but shower was good. Not deal breaker.
Stayed 1 night in Jan 2022
Response from Mike on 2022/2/1
Thank you for taking the time to provide us feedback. We appreciate all feedback from our guests. We apologize that you did not have an excellent stay with us. Our guests are extremely important to us and if there is ever anything that they are unsatisfied with, we encourage them to let us know. We will always work with the guest to ensure they have a safe and positive stay. We hope you would consider staying with us again in the future. Stay safe!

10/10 Excellent

Angela

Stayed 1 night in Jan 2022
Response from Nikhail on 2022/1/21
Thank you for the review!

6/10 Okay

Verified traveler

Traveled with family
Originally I thought it was a hotel, actually, it is a motel.
Stayed 1 night in Dec 2021
Response from Nikhail on 2022/1/21
Thank you for the review!

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic room, clean and the bed was comfortable. Shower was great. This is a no frills property. I would have liked a coffee maker. Staff person was friendly but didn’t go out of his way to make us feel welcome. I’d probably stay here again. You get a nice clean room at a reasonable price.
Stayed 1 night in Dec 2021
Response from Nikhail on 2021/12/27
Thank you for the amazing review! We offer coffee at request as described on our website. We appreciate your stay and hope to see you again!

8/10 Good

robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was a basic hotel that served our purpose. No pool or spa was available. Local restaurants close to the hotel were not inviting and had to travel two to three miles for a meal. The staff made sure we had adequate towels, etc and pretty much left us alone. overall a pleasent stay for five days.
Stayed 5 nights in Nov 2021
Response from Nikhail on 2021/12/7
Thank you for your feedback! We hope you come stay with us again!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No coffee maker in the room. Breakfast in a bag was a nice touch.
Stayed 1 night in Dec 2021
Response from Nikhail on 2021/12/7
Thank you for your feedback! We hope you come stay with us again! We also offer coffee maker at request as written on our websites.