搜尋拉溫納的別墅

「预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！」

「One night stay prior to cruise from Ravenna. Stand out are the staff who can’t do enough to help. Hotel is clean and rooms are of a good size.」

「Cozy room at the front of the hotel which meant there was a little street noise when we opened the window during the afternoon, but perfectly fine at night. Great central location, walking distance to all major attractions. Impressive breakfast choices. All in all, very happy with our stay.」

「The staff was incredibly helpful. The lovely lady at the front desk even helped us order a pizza so we could have our authentic Italian pizza experience. Since we lost our luggage the front desk also helped us arrange a taxi to get us to a local mall to replace some of our clothes. The rooms were nice and clean and comfortable. It was so nice that the water, sodas and snacks were included. We would stay again.」

「D」

「The reception gentleman for check in was so helpful and kind. We each used the translator on our phones and had laughs. He recommended an excellent restaurant for authentic food that was very close. The breakfast was delicious and the attendant was very conscientious. She kept everything stocked and was also quite helpful. Loved the quiet in the rooms and even on our balcony. A peaceful location. Good choice. From the Ravenna train station it was a wild bus ride on #80. Be sure to watch for...

「We truly enjoyed our stay in this gorgeous property with spacious rooms. Elegant living room and nice patio garden. Great location in center of the old city district.」

「the temperature range is not allowed to adjust at room.sometimes it's too hot to me😅」