"they gave me a room that smells bad. It’s insulting a customer who paid premium price for a room on non busiest day. Taking things for granted. Not a good business practice.
They changed the room upon my request after examined the smell etc. i am grateful 🙏
but 100% they know the issue with this room.
They shouldn’t list this room in the inventory at all. Otherwise ask the customer if you’re willing to stay despite the smell or give them option to cancel.
Not Good
Hopefully they improve their service🙏"
"Outstanding motel and staff. I was particularly impressed with the professionalism demonstrated by Matthew. From check-in to check- out he was friendly, courteous, and very helpful. This is exactly the type of person you need to represent your business. GREAT JOB MATTHEW!!!"
"Everything was clean, quiet, and wonderful. The only problem was when the brief power loss ... and power coming back on ... turned on the TV at 2 a.m. But then again, the hotel didn't cause the strong thunderstorms, which caused the power outage!"
"We were very displeased with the odor in our room. We went out and purchased a can of Lysol disinfectant spray and sprayed the entire carpet, baseboard areas in the bathroom and most all surfaces. Then we left for a couple hours and returned, sprayed again. The odor was tolerable with the windows left open for the night. Several areas of paint peeling on the walls, bed was comfortable but way too close to the wall on the one side, especially when there is plenty of room for the bed to be moved over. We will not return"
Ravenna Golf Club is located in Ravenna. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
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If I need to cancel the hotel reservation for my stay near Ravenna Golf Club, will I receive a refund?
Yes! You'll find that most room reservations are refundable if you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within 24 hours of booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to review the best deals available near Ravenna Golf Club.
Where can I learn more about changing or cancelling my trip in the area near Ravenna Golf Club?
To find more details about updating your stay near Ravenna Golf Club or cancelling it, head over to our customer service page.