When I checked in the gentlemen at the desk was very pleasant. The room was okay, could use a little update, the bathtub looked awful, probably stained but I didn't want to even use it. Our room was freezing cold and we couldn't adjust the thermostat so I went to the front desk, they offered to bring blankets to the room, but we never received them. I guess the price was good for the room we received, we only needed a place to sleep for the night.