套房, 1 張特大雙人床和 1 張沙發床, 非吸煙房 | 山景
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拉芬-萊星頓 I-81 和 I-64 附近凱富套房飯店的評分

2.5 out of 5
拉芬-萊星頓 I-81 和 I-64 附近凱富套房飯店
584 Oakland Cir, Raphine, VA

評論

7.8

不錯哦

10 分，有夠讚；441 則評論中有 150 則" "
8 分，不錯哦；441 則評論中有 161 則" "
6 分，一般般；441 則評論中有 72 則" "
4 分，不太好；441 則評論中有 35 則" "
2 分，很糟糕；441 則評論中有 23 則" "

8.0/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.6/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

nelson

喜歡：整潔度
於 2024 年 5 月住了 1 晚
gm 於 2024年5月21日回覆
Thank you for staying with us I'm glad you enjoyed your stay

6/10 一般般

Thomas

家庭旅遊
Room Card reader was malfunctioning, but everything else worked well. Water tasted great here. Didn’t care for the breakfast much.
於 2024 年 5 月住了 1 晚
gm 於 2024年5月21日回覆
Thank you for staying with us we are glad you enjoyed your stay

10/10 有夠讚

Ashley

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient for our last minute stay. We’re choice members and always enjoy our stays.
於 2024 年 5 月住了 1 晚
gm 於 2024年5月21日回覆
Thank you for staying with us We are so happy you enjoyed your stay

8/10 不錯哦

Denise

情侶出遊
喜歡：整潔度和住宿環境和硬體
Easy 9ff/on highway
於 2024 年 5 月住了 1 晚
gm 於 2024年5月10日回覆
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 很糟糕

Trish

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I called days before to check on reservation they said evereyrbing is up and running pool everything. Drive 5hrs to find out pool isnt ipen and wont be til after memorial day and said the cant refund me even tho i didnt stay there because i made reservation through expedia so im here day 2 waiting for refund.. i will NEVER pre pay or stay at one of these hotels again
於 2024 年 5 月住了 1 晚
gm 於 2024年5月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 一般般

Thomas，Reading

情侶出遊
喜歡：整潔度、員工素質和設施服務
Property is older and tired. Could use some updating, especially the bathroom and shower. We were in an accessible king room and the tile in the shower had quite a few problems.
於 2024 年 5 月住了 1 晚
gm 於 2024年5月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 一般般

Kimberly

Smelled very strongly of dog. I understand it was a pet friendly room, as I brought my dog with me, but it just seems like they could do better when cleaning those rooms to keep it smelling fresh. Not much to do around the hotel
於 2024 年 5 月住了 1 晚
gm 於 2024年5月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 不錯哦

walter

very good
於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日回覆
Dear Valued Guest:Thank you for your feedback. We are glad you enjoyed your stay hope to see you again soon.

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very noisy area close to highway. Noisy racing mc’s. Walls were slopping painted and not cleaned up to look neat. Older tub. Breakfast area was clean. Food was good. Ground workers were hanging around in room.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月20日回覆
Dear Valued Guest:Thank you for your feedback:We are working on updating our rooms .Thank you for the compliment on our breakfast

10/10 有夠讚

Laure

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and convenient
於 2024 年 3 月住了 1 晚
gm 於 2024年4月10日回覆
Dear valued Guest:Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you again Michelle FiorvanteGeneral Manager

10/10 有夠讚

JENESS

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the view of the mountains! Free breakfast was hot and was good, rooms were clean, staff very friendly and helpful
於 2024 年 2 月住了 2 晚
gm 於 2024年3月30日回覆
Dear valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 有夠讚

Elisabelle

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were super nice. Breakfast options were varied. Gym needs a little bit of love but that’s it!
於 2024 年 2 月住了 3 晚
gm 於 2024年3月30日回覆
Gear Valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 有夠讚

Jessica

於 2024 年 1 月住了 2 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般般

Laurier

情侶出遊
The breakfast was good.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Uros

喜歡：設施服務
Nice
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Jennifer

於 2023 年 11 月住了 2 晚

8/10 不錯哦

Harold

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Nephew Day
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Frederick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

4/10 不太好

真實旅客

不喜歡：整潔度和住宿環境和硬體
Review
Sorry. I will not stay here (or recommend) Peeling wallpaper in bathroom Water stained ceiling Carpet condition very old Place somewhat clean.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Jacqueline

於 2023 年 11 月住了 2 晚

6/10 一般般

Annmarie

I was conveniently located for our ride that weekend.
於 2023 年 10 月住了 2 晚

6/10 一般般

Duc

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
On Mon 10/30/23, nobody at front desk, everybody get lock out, no breakfast, no service. We had to wait for three hours before someone came to open the door for us.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Duc

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Mark

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had to wait on the girl to finish smoking out front to check in, and she was clearly either sick or suffering from allergies coughing and rubbing her runny nose while checking me in. Very run down property, old thrift store furniture, sink was cracked, carpet worn and tired, paint coming off the walls in places and chipped in the bath. Overall wayyyyyy over priced dump. Should have been a 1 star hotel for $59, not $170.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Kevin

喜歡：員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

William

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay there at the last minute traveling back on Rt 81. Was much better than expected for the price. Set back enough from the Interstate that we did not hear the traffic. Also the added breakfast was a welcome treat.
於 2023 年 10 月住了 1 晚

6/10 一般般

araceli

不喜歡：住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

J

不喜歡：整潔度
Smelled like cigarettes
於 2023 年 9 月住了 2 晚

6/10 一般般

Noemi

情侶出遊
Peeling paint in bathroom and you had to close the bathroom door to use the toilet! Torn window screen, lamp unplugged, no light, but needed it to connect wifi chargers.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Robert

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Casey

家庭旅遊
喜歡：員工素質
Staff & GM were very friendly! Our room smelled like cigarette smoke and aerosols spray.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Bernadette，Chesapeake

喜歡：整潔度、員工素質和住宿環境和硬體
Breakfast was not stocked well... we had to wait for eggs. Waffle mix was flavored. Hoping for a better breakfast before dropping my son off for his first semester at VMI.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Sharon

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beds and bedding were very comfortable and spotless. Breakfast had extensive offerings, and dining room was huge. Staff was friendly and helpful.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Jimmie

於 2023 年 9 月住了 2 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Comfortable bed and room.

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
Comfy beds
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Hope

於 2023 年 8 月住了 1 晚

4/10 不太好

Tim

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
It’ll get you through the night, but…
It was terribly humid in the room, even when AC cranked up. The room had a bad door latch. WiFi was very poor and so was the cell service. Some mold in the bathroom. Overall poor condition of hotel.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Cacy

喜歡：整潔度和員工素質
.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Vadim

於 2023 年 7 月住了 1 晚

8/10 不錯哦

James

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 7 月住了 1 晚

4/10 不太好

Martin，Burbank

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The rooms were terrible. The hall stunk like old cigarettes but the sweet young lady up front was amazing and very kind.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Albert

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Vincent

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
I’d return here again.
Clean and quiet. I spent two nights in two different rooms. Both had some minor condition issues. But overall a very restful stay. Their breakfast was really good.
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Denny

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Susan，Pittsgrove

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was friendly. Good breakfast buffet!
於 2023 年 5 月住了 3 晚

4/10 不太好

Nancy

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Avoid at all costs! 300 for this?!?!?!
Totally a rip off for the money. We paid nearly 300 dollars to stay in this dump. Location is next to truck stops. No real restaurants around. Check in was fine but obvious guy not thrilled to be there. Room and hotel were dingy and in need of maintenance and a facelift. My husband said the place just gave him the creeps.. Bed was comfortable but AC did not cool. The dog panted all night and we sweated. In the morning the elevator would not stop on the main floor, which was a problem as I was traveling with my mother who is in a wheelchair. Front desk was no help. Breakfast lady came up with the idea of calling the elevator while we ride it so it would open on the main floor so we could get my mother out. Breakfast was good. In short: I wish I could get my money back. Avoid at all costs
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Gilda，EAST GREENBUSH

喜歡：整潔度
Breakfast was disappointing
於 2023 年 4 月住了 1 晚