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Reviews of Motel 6 Raleigh, NC - North

2 out of 5
Motel 6 Raleigh, NC - North
2641 Appliance Ct, Raleigh, NC

Reviews

5.0
Rating 10 - Excellent. 57 out of 447 reviews" "
Rating 8 - Good. 63 out of 447 reviews" "
Rating 6 - Okay. 68 out of 447 reviews" "
Rating 4 - Poor. 78 out of 447 reviews" "
Rating 2 - Terrible. 181 out of 447 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Jaleesa,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Alexander

Never again!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Alexander,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Tasean

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/4/19
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Nelson

Stayed 1 night in Apr 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches and smokey air. Dealers blatantly outside. Couldn't even request a refund. Can’t believe this costed over $150 for the worst quality possible.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/17
Hi Omar, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Tyrone

Liked: Amenities
Everything
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/4/9
Hi Tyrone, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

Eric, Raleigh

Liked: Staff & service
Price is good but area has limited dinning and has convenance
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/20
Hi Eric,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Shower didn’t work
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/2/13
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Melshaun

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Melshaun,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Tina

Stayed 1 night in Jan 2024

2/10 Terrible

jamil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities, room comfort
There were roaches in there
Stayed 1 night in Dec 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach hell hotel, by Crazy Goat Patel (imaginary character) whom wanted the place to look like a New Delhi dump. Day 1: Arrival. Smelled like a pot burning factory. The next room faced the outside balcony. Yet, heavy "aromas". One may get high by just inhaling deeply. Strong urine smell from Heat/AC unit. Day 2: Hot water went cold. Cockroaches coming out of everywhere at night! They come out when the room warms up. Too tired to do anything. Solution: Turned off heat, and lights. Day 3: Hot water worked.Cockroach in the bathroom. Turning off the heat somehow worked. Left early/came back late. Sweeping dead cockroaches may not be part of Hotel 6´s cleaning policy? Neither is replacing about-to-run-out toilet paper. Heating/cooling unit AC only, 29F outside. Somehow the room managed to stay at about 65F. Tired and I didn´t feel like moving that late at night. Day 4: More cockroaches. Problems: 1) greed: ownership/franchise does not maintain the property. 2) Hotel 6 franchise lacks checks and balances. 3) City/State no oversight. Blatant abuse of minorities frequenting this place; Who will they complain to? This has to be the worst hotel property in 3 continents and the Caribbean. And I never frequent resorts. This place reflects extremely poorly on the ownership, the franchise, the city and the state. All of you need to clean up your act, guys. Shame on you!
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 2024/1/2
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Deandre

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good of a stay the beds were dirty also had to kill roaches in the room the only good thing is the convenience to the highway
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/7
Hi Deandre,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
A lot of homeless people hanging around the property
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/12/7
Hi StephenThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Dasmen

Stayed 1 night in Nov 2023

2/10 Terrible

Bayron

Stayed 2 nights in Nov 2023

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere Holes in the wall
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/14
Hi Andre,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Marcia

Stayed 2 nights in Oct 2023

4/10 Poor

William

Disliked: Cleanliness, staff & service, room comfort
Disappointing...even at this price.
I booked this hotel for the price but was even disappointed knowing what I would get into. I saw multiple bugs crawling on the floor and walls. The bed was lopsided and poorly supported, and they only provided a bar of soap for toiletries. Really disappointing stay.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 2023/10/30
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This was by FAR the WORST place we've ever stayed! Checked in after a long day at the NC state fair & couldn't believe the condition of the room! There was holes on the blankets & sheets, cupboard door was missing from the cabinet. Stove & refrigerator were in the room - but neither one worked. Lost count of the roaches we seen. Went downstairs to ask for another room or a complete refund- only to be told "We're full". Someone was trying to get a room as all this was going on- so WE were pushed to the side, and he offered this girl a room at their supposedly "FULL" hotel for $99 for the night. Seriously? Without another word to us, he hands us a paper receipt for a PARTIAL refund - i told him that's not what we paid for the room & showed him my receipt. "Contact Hotels.com" is all he said. My husband & i left & drove back home (2&1/2 hours) but it beats having to stay in that roach infested hotel. AWFUL!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/10/30
Hi Angela,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Tyrone

Stayed 1 night in Oct 2023

2/10 Terrible

Kenya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!
They didn’t have a room for me. It was very dirty and there were sketchy people everywhere.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 2023/10/17
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

STEVEN

Disliked: Property conditions & facilities
I did not stay. Property was very dirty. Trash everywhere. Got to the room and it reeked of Marijuana. Went back to the front desk and waited for 15 minutes to give the key back. No one ever came back to the desk. Left the keys at the front desk. Had to drive home two and a half hours at 2 AM. Will not book Motel 6 again.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 2023/9/26
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Dina

Stayed 2 nights in Sep 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn't like is how they watched me out my dollar in the vending machine knowing it didn't work
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 2023/9/12
Hi Gloria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

4/10 Poor

Zenobia

Stayed 1 night in Jul 2023

2/10 Terrible

Kate

Stayed 1 night in Jun 2023

2/10 Terrible

Steven

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in our room a lot we had to tape the baseboards disgusting
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 2023/6/20
Hi Steven, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Scott

Stayed 1 night in Jun 2023

10/10 Excellent

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Terry

Business traveler
Liked: Staff & service, property conditions & facilities
No restaurants within walking distance
Stayed 1 night in May 2023
Response from Nancy Y. on 2023/6/14
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

K

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/5/31
Hi K, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

Terry

Liked: Staff & service, amenities
Staff was very nice
Stayed 3 nights in May 2023
Response from Nancy Y. on 2023/5/23
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
My stay was for business. The staff was nice and accommodating. The rooms we musty and dated. The mattress was old. Trash a various places. I won't do it again.
Stayed 4 nights in Apr 2023
Response from Brand Experience Team on 2023/5/9
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Jose

Stayed 1 night in Apr 2023

6/10 Okay

Ryan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

akil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price. You get what you pay for. Room stinks. Smells like cigs upon entering. Flew back home and everything i wore and my bag still smells like cigs. Toilet seat was brown. Shower was dirty. Sink barely worked.
Stayed 2 nights in Apr 2023
Response from Nancy Y. on 2023/4/11
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Shané

Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the price they charged. Found cockroaches in the bathroom and got locked inside my room due to a faulty deadlock bolt. Luckily the staff was kind and responsive, other than that this accommodation missed the mark.
Response from Nancy Y. on 2023/4/11
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Asia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dreamville festival visit
Although we requested a smoking room. This was crazy. The sheets and blankets had smoke holes in them. There were 3/4 different holes in the walls. This is/was a typical motel. Literally got one nights stay.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/4/11
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Steven

Stayed 1 night in Apr 2023

2/10 Terrible

Brendan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy
Place was sketchy at best
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/4/11
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Micah

Traveled with group
Disliked: Amenities, property conditions & facilities
Very dirty
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/4/11
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Daniel

Stayed 1 night in Mar 2023

10/10 Excellent

Monielle

Liked: Staff & service
Stayed 1 night in Mar 2023

4/10 Poor

Kerry

Stayed 6 nights in Mar 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Roaches if motel 6 Super 8 no roaches
Stayed 2 nights in Feb 2023
Response from Nancy Y. on 2023/3/15
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6