Terrace/patio

Reviews of Hampton Inn & Suites Raleigh Downtown

2.5 out of 5
Hampton Inn & Suites Raleigh Downtown
600 Glenwood Ave, Raleigh, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 732 reviews" "
Rating 8 - Good. 187 out of 732 reviews" "
Rating 6 - Okay. 66 out of 732 reviews" "
Rating 4 - Poor. 27 out of 732 reviews" "
Rating 2 - Terrible. 22 out of 732 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the bars
Stayed 1 night in May 2024
Response from Lynnsey H., GM on 2024/5/19
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Lynnsey H., GM

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady that was working the front desk when we checked in was very friendly and helpful. They have a wine store connected where you can buy a bottle or glass and sit outside and drink it. The weather was beautiful so very enjoyable.
Stayed 1 night in May 2024
Response from Lynnsey H., GM on 2024/5/11
Thank you immensely for taking the time to leave such a high rating! Learning about your remarkable stay and the engaging encounters with our team is very encouraging. Our goal is to provide exceptional service, and it's heartwarming to know our staff has made a significant positive impact. We're thankful for your recognition of their efforts and look forward to your return for more memorable experiences.Regards, Lynnsey H., GM

10/10 Excellent

David

Business traveler
Staff unfailingly polite and helpful
Stayed 2 nights in Apr 2024
Response from Lynnsey H., GM on 2024/4/21
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Lynnsey H., GM

6/10 Okay

Cindy, Gibsonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but nothing special for the price!! Way too pricey! The staff at front desk were 5 star
Stayed 1 night in Feb 2024
Response from Lynnsey H., GM on 2024/4/14
We're happy that you had a memorable stay, particularly due to the fantastic interaction with our team members. Ensuring that our guests feel valued and cared for is what we strive for, and we're pleased to see that reflected in your experience. Thank you for your feedback, and we eagerly anticipate your next visit.Regards, Lynnsey H., GM

4/10 Poor

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This was the loudest hotel I have ever stayed at. Would not recommend if you’re planning on sleeping. There’s bars all around and you can hear people partying and the music blaring until 3 am. I did not get any sleep.
Stayed 1 night in Mar 2024
Response from Lynnsey H., GM on 2024/4/14
Thank you for taking the time to write a review of our hotel. On behalf of our entire team, please accept our apology for the disruption to your stay caused by noise. It is disappointing that our provisions for alleviating the noise levels did not work well for you. We want our hotel to be a respite for our guests where all their needs are met with urgency and a great attitude. We definitely appreciate your business and that you took the time to offer your feedback. We do wish to have the honor of welcoming you back.Regards, Lynnsey H., GM

8/10 Good

Madeline

Stayed 1 night in Mar 2024
Response from Lynnsey H., GM on 2024/4/21
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Lynnsey H., GM

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to restaurants
Stayed 1 night in Mar 2024
Response from Lynnsey H., GM on 2024/3/16
Your wonderful rating of our property is highly appreciated. We're delighted to know that you have such a high opinion of our services and offerings. Our team is committed to ensuring our guests receive the finest care and the most attentive service - I'm glad they lived up to this during your stay. I look forward to sharing your outstanding rating with them. Your high regard for us is cherished, and once more, your excellent review fills us with joy. We are keenly awaiting the opportunity to welcome you back home soon!Regards, Lynnsey H., GM

10/10 Excellent

larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Mar 2024
Response from Lynnsey H., GM on 2024/3/16
We are absolutely thrilled to receive your rating. Making a positive impact on our guests' stay is what we strive for, and your feedback indicates that our team's dedication has paid off. Your kind words are a testament to their passion and commitment to providing exceptional service. Thank you for sharing your experience, and we eagerly await your return for another memorable stay!Regards, Lynnsey H., GM

10/10 Excellent

Dr. Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; walkable to restaurants, bars, grocery, etc.
Stayed 2 nights in Mar 2024
Response from Lynnsey H., GM on 2024/3/7
Thank you for your remarkable rating! We're thrilled that you were completely satisfied with all aspects of our hotel. The high standards of cleanliness that we uphold and the exceptional customer service we deliver are sources of immense pride for us. Your feedback tells us we're succeeding in our mission to provide outstanding guest experiences. We eagerly await your return in the upcoming future.Regards, Lynnsey H., GM

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and the room amenities were top shelf.
Stayed 1 night in Mar 2024
Response from Lynnsey H., GM on 2024/3/7
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Lynnsey H., GM

10/10 Excellent

Nalin

Stayed 1 night in Mar 2024
Response from Lynnsey H., GM on 2024/3/28
Thank you for your superb rating! Your feedback propels us to maintain and further enhance our high standard of service. It brings us great pleasure to know that we were able to meet your expectations. We are keenly looking forward to your return, armed with the intent to make your subsequent stay even more pleasing and unforgettable.Regards, Lynnsey H., GM

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, supportive & professional staff - everyone staff member was excellent. Great location, walkable, good resturants within the blicky
Stayed 2 nights in Feb 2024
Response from Lynnsey H., GM on 2024/2/25
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Lynnsey H., GM

10/10 Excellent

martha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Feb 2024
Response from Lynnsey H., GM on 2024/2/25
What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Lynnsey H., GM

6/10 Okay

audrey

Traveled with group
Liked: Cleanliness
Clean. Staff could care less.
Stayed 1 night in Feb 2024
Response from Lynnsey H., GM on 2024/2/19
Thank you for your feedback about your recent stay with us. I truly apologize that we fell short of our promise. Our aim is to provide a comfortable, convenient, and personalized experience for all of our guests, and your comments are valuable in helping us improve and enhance the quality of our services. Despite the issues you mentioned, we are happy to hear that you enjoyed the rest of your stay with us, and we are grateful that you chose our property for your visit. We hope that you will consider staying with us again in the future, as we would love the opportunity to demonstrate how exceptional our property can truly be.Regards, Lynnsey H., GM

10/10 Excellent

Betty

Stayed 3 nights in Feb 2024
Response from Lynnsey H., GM on 2024/2/12
Thank you for taking the time to share your review. We couldn't be happier to hear that our team made such a positive impression during your stay. Creating memorable experiences for our guests is our utmost priority, and your feedback reassures us that we're succeeding. We are immensely grateful for your kind words, and we can't wait to welcome you back for another fantastic stay!Regards, Lynnsey H., GM

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Lynnsey H., GM on 2024/2/8
It's a shame that your stay with us was not the top-notch experience we wanted for you. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. We take great pride in the culture we've created and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and memorable experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, Lynnsey H., GM

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was absolutely amazing! We were a bit nervous about the noise but it was not too bad at all! The hotel was very clean, and updated!
Stayed 1 night in Feb 2024
Response from Lynnsey H., GM on 2024/2/8
What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Lynnsey H., GM

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Staff helpful and friendly. Hotel very clean. Beds super comfy. It is in the entertainment district, so it’s noisy outside on the weekends. Was fine with us though!
Stayed 1 night in Jan 2024
Response from Lynnsey H., GM on 2024/1/28
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Lynnsey H., GM

10/10 Excellent

Sofia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and room was spacious and well equipped. The breakfast was great! It is in the heart of things so can get a bit noisy on weekends. They do provide white noise machines upon request and also earplugs. I suggest booking a room on the quiet side of the building if you are a light sleeper
Stayed 4 nights in Jan 2024
Response from Lynnsey H., GM on 2024/1/27
We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Lynnsey H., GM

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Lynnsey H., GM on 2024/1/27
Regards, Lynnsey H., GM

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was amazing to all of the places that we ventured out to for the weekend. The hotel also was very clean with a very friendly environment.
Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/29
Thank you immensely for your top-notch rating of our property. We are thrilled to know that you value the quality of service and products we provide so highly. Our team takes utmost pride in ensuring our guests are well cared for, delivering unparalleled and attentive service - I'm overjoyed to hear they took good care of you. I'll happily share your remarkable rating with them. We're elated that you hold us in such esteemed regard and once again, we treasure your exceptional review. We are eager to have you back home soon!Regards, Lynnsey H., GM

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/29
We appreciate your excellent rating! It's heartening to know that you had a wonderful experience at our hotel. We devote ourselves to maintaining superior cleanliness and delivering unparalleled customer service. Your comments affirm that our efforts to provide an exceptional guest experience have been successful. We're already looking forward to your next visit.Regards, Lynnsey H., GM

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/29
Thank you for your fantastic rating! It brings us great joy to learn that you appreciated everything about our hotel. We uphold high standards when it comes to the cleanliness of our property and the excellence of our service. Your feedback is a clear indication that we are on track in our quest to create unforgettable guest experiences. We're already excited for your return visit in the near future.Regards, Lynnsey H., GM

10/10 Excellent

Leslie

Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/17
We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, Lynnsey H., GM

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/8
Thank you very much for your stellar review of our property. It is wonderful to learn that you thought so highly of the quality of product and service we offer. Our goal is to create a relaxing atmosphere that is sure to make a grand impression and your review confirms that we did just that! We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Lynnsey H., GM

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lynnsey H., GM on 2023/11/8
I'm disappointed to learn that your experience with us was not the exceptional one we aim for. We strive to offer nothing but the best to our guests - exceptional service, sparkling clean rooms, and unforgettable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. I understand that we fell short of your expectations, and for that, I apologize. I hope you will give us another chance in the future to provide you with a memorable and enjoyable stay.Regards, Lynnsey H., GM

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Oct 2023
Response from Lynnsey H., GM on 2023/10/25
We were delighted to receive your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Lynnsey H., GM

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lynnsey H., GM on 2023/10/25
Thank you for your review. We're glad to know that you enjoyed your stay at our hotel and found our property to your liking. Providing our guests with a pleasant experience is our goal, and we're grateful that you had a positive stay. We'll ensure your feedback is shared with our team members who played a role in making your stay comfortable. It was our pleasure to host you.Regards, Lynnsey H., GM

4/10 Poor

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely noisy. Walls are paper thin. Kind and helpful staff, but that's not enough.
Stayed 1 night in Oct 2023
Response from Lynnsey H., GM on 2023/10/25
"We appreciate you taking the time to share your feedback with us after your recent stay. Your rating is crucial in helping us maintain our high standards of service. While we strive to provide an exceptional experience, it appears we fell short and caused you some frustration. Our objective is to provide a welcoming, comfortable, and tailored experience, and we will take your feedback into account to improve our services for all our guests. We're delighted to hear that you enjoyed the rest of your stay, and we hope to have the opportunity to demonstrate the exceptional amenities and services we offer in the future."Regards, Lynnsey H., GM

10/10 Excellent

Susan M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was INCREDIBLE!!
Stayed 4 nights in Sep 2023
Response from Lynnsey H., GM on 2023/10/17
We feel immensely gratified by your exceptional rating! Your 5-star feedback confirms our dedication to providing unrivaled experiences for our cherished guests. We're delighted that we could leave a lasting impression on you. As we eagerly anticipate your return, we pledge to surpass your expectations again, promising an even more magnificent stay.Regards, Lynnsey H., GM

10/10 Excellent

Neil

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Oct 2023
Response from Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei on 2023/10/31
Hello Neil,Thank you very much for your 5-star rating of our Hampton Inn & Suites Raleigh Downtown. It seems that we certainly met our goal of offering stellar service to you during this visit. We are delighted that your accommodations, our facilities, and our offering met with your approval. All these factors plus our convenient location make us a favorite in Raleigh. Please come back again very soon!All the best,Lynnsey H., GM

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 2 nights in Oct 2023
Response from Lynnsey H., GM on 2023/10/17
Thank you for your superb rating! Your 5-star feedback propels us to maintain and further enhance our high standard of service. It brings us great pleasure to know that we were able to meet your expectations. We are keenly looking forward to your return, armed with the intent to make your subsequent stay even more pleasing and unforgettable.Regards, Lynnsey H., GM

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lynnsey H., GM on 2023/9/30
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Lynnsey H., GM

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Raleigh. Convenient to bars and restaurants!
Stayed 1 night in Sep 2023
Response from Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei on 2023/9/26
Hi Scott,Thank you for your rating! Our Hampton Inn & Suites Raleigh Downtown truly is a gem and I'm thrilled you agree. Cleanliness, convenient location, and a courteous staff who loves connecting with our guests are non-negotiables for us so I'm glad you were able to check those off your list during your stay. Thank you so much for staying with us - we look forward to welcoming you back!All the best,Lynnsey H., GM

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and front desk person was very friendly
Stayed 1 night in Sep 2023
Response from Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei on 2023/9/26
Dear Lou,Thank you! Our team strives to be friendly, welcoming, and always eager to serve and delight our guests. Our Hampton Inn & Suites Raleigh Downtown team thoroughly enjoyed making sure you were arranged with premier accommodations and the highest quality mattress that will perfectly envelop you in a great night’s sleepAll designed to ensure ultimate relaxation. Thank you for taking the time to review your experience.Regards,Lynnsey H., GM

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, but loud.
Great hotel in the middle of the excellent, but loud, Entertainment District - Be warned. The Hotel actually provides earplugs and white-noise machines to every room, along with a sheet that basically warns you won't get any sleep there. I overheard the people in front of me requesting "the quiet side of the hotel," so I did also. Still loud. It's a party block.
Stayed 1 night in Sep 2023
Response from Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei on 2023/9/26
Dear Joseph,Thank you for choosing our Hampton Inn & Suites Raleigh Downtown.We apologize that there were noise disturbances. We do provide complimentary earbuds and a white noise machine to alleviate some of the disturbance due to the vibrant nightlife surrounding us. However, we do recognize that depending on your noise sensitivities, sometimes this is not enough. Obviously, your stay was not the respite you were seeking. We really appreciate your comments and sincerely hope to have the chance to welcome you back again in the near future to restore your faith in us. Regards,Lynnsey H., GM

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaime qas amazing setting up my room with candles and roses for my wife
Stayed 1 night in Sep 2023
Response from Lynnsey H., GM on 2023/9/30
What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Lynnsey H., GM

10/10 Excellent

Monique

Stayed 1 night in Aug 2023
Response from Lynnsey H., GM on 2023/9/30
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, Lynnsey H., GM

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the Gleenwood Night life.
Stayed 1 night in Aug 2023
Response from Lynnsey H., GM on 2023/9/30
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Lynnsey H., GM

6/10 Okay

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you don't need peace & quiet
The hotel is located amongst many late night bars for young single people and people celebrating graduations, sorority/frat events, bachelor/bachelorette nights etc. The hotel offers white-noise machines and earplugs to some guests and asks do you want a room on the "quiet" side or the other side?
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun and LOUD location
The hotel was the perfect location for us - close to the person we were visiting. However, it's a mixed blessing. It is close to all of the fun nightlife Raleigh offers, but you can hear it all in your room. They provide earplugs they really weren't enough to block out the music and festivities. We will stay here again but with better noise protection!
Stayed 2 nights in Jul 2023

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Pascual

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this Hampton numerous times for work over a few month span. All of the employees were very polite and the hotel was always very clean. Can get a little noisy with the local bars but they are upfront about it and you are in Downtown!
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie, Lillington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay! Josh at the front desk was very helpful! 10/10
Stayed 1 night in Jul 2023

6/10 Okay

Patrick, Raleigh

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
They attempted to charge me more for the pet fee than was communicated in the listing for the property. They ultimately dropped it from $75 to $50, but they told me that I should look at the hotel web site for the property in the future and not trust what I see on Expedia.
Stayed 1 night in Jul 2023

10/10 Excellent

Maddison

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ilich

Liked: Cleanliness, staff & service
Excellent hotel, awesome service!
Stayed 3 nights in Jun 2023

10/10 Excellent

Donglei

Stayed 2 nights in Jun 2023

10/10 Excellent

Roberto

Stayed 1 night in Jun 2023