Dear ALJEANA, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Michael Rowley, GM

Dear Tyla A, We love to see 5/5 review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Michael Rowley, GM

Dear Gary, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Michael Rowley, GM

Dear Tara, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Michael Rowley, GM

Dear Denisse, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Michael Rowley, GM

Dear Timothy, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Michael Rowley, GM

Dear AnnMarie, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Michael Rowley, GM

Dear Sean, We are thrilled to hear you had an amazing experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Michael Rowley, GM

Dear Keshonda, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Michael Rowley, GM

Dear Alisha, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Michael Rowley, GM

Dear Ricardo, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Michael Rowley, GM

Dear Marynett, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Michael Rowley, GM

Dear Bernice, Thank you for your review. We apologize that your stay with us was not a satisfying one. Your feedback is important to us. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control monthly, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Michael Rowley, GM

Dear sharon, It is wonderful to hear that you enjoyed your stay as well as our breakfast. Thank you for choosing to join us and leaving us feedback. Please visit us again soon! Best, Michael Rowley, GM

Dear Carrie, It's nice to hear from you! I am delighted that our friendly service made for an enjoyable stay and that our delicious breakfast was a great start to your day! We appreciate your taking the time to review our hotel, as we value your feedback! It was a pleasure to host you; we hope to welcome you back soon. Best, Michael Rowley GM

Dear Jane, Thank you for being our guest and for taking the time to review our hotel. We understand and appreciate how a delightful and delicious breakfast can make a great start to the day; we are thrilled you enjoyed our offerings. It was a pleasure to host you; please visit us again soon. Best, Michael Rowley GM

Dear Pam, Thank you for taking the time to leave a review. It’s nice to know you enjoyed your stay! I sincerely appreciate your feedback on how we can serve you better next time, as we always strive to enhance the total guest experience. We can’t wait to welcome you again! Best, Michael Rowley GM

Dear Abraham, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Michael Rowley GM

Thank you, Ms. Diane for your stay with us, I am glad to see you enjoyed your stay. We thank you for the score you gave us. We look forward to having you back soon.

Dear Marcia, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Michael Rowley, GM

Dear Jeremy, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our really great location and your room were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Michael Rowley GM

Dear Jacob, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Michael Rowley GM

Dear Jane, Thank you for taking the time to share your feedback. We appreciate you being our valuable guest. We apologize for the inconvenience caused to you as our staff did not respond to your needs. Your comments are important to us and we will take them into consideration to ensure that we maintain consistent service levels. We would love to have you back and provide you with a better experience. Thank you for choosing to stay with us. Sincerely, Michael Rowley GM

Dear Philip,Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to learn that you had an enjoyable stay and that our location was convenient for your travel plans. It was our pleasure to host you, and we look forward to welcoming you back soon.Best,Michael RowleyGeneral Manager

Dear Shaquille, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Michael Rowley GM

Thank you, Jesse, for your awesome review of the hotel. You are very much appreciated.

Dear Mariana, It is wonderful to hear that you enjoyed your stay and our nicely designed lobby. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Michael Rowley GM

Dear Linwood, We are delighted you took the time to share your kind review. I am pleased to know that our warm hospitality made for such an enjoyable stay! We love to hear you will be back; that is the best compliment! Until then. Best, Michael Rowley GM

Dear Donovan, Clean. Quiet. Comfortable. If our guests used only three words to describe our hotel, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Michael Rowley General Manager

Dear Yolanda, We are delighted to hear that you had an excellent experience during your stay at Embassy Suites by Hilton. Rest assured that it was our pleasure to host you, and we look forward to welcoming you back soon. Thank you for choosing us as your preferred hotel. Best, Michael Rowley General Manager

Dear Anonymous,I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best,Michael RowleyGeneral Manager

Dear Ricardo, Sincere thanks for taking the time to share your review. It’s wonderful to know that your stay was pleasant! Our goal is to provide comfort and friendly service to all our guests away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to welcoming you again soon. Best, Michael Rowley GM

Dear Nicole,It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our managers reception and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,Michael RowleyGeneral Manager

Dear Joanne,We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that you did not enjoy your stay. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely,Michael RowleyGeneral Manager

Dear Mariah,We regret that we were not a good fit for your trip and that we let you down. Guest satisfaction is a top priority and we hope to have the opportunity to welcome you again for a more pleasurable experience. Sincerely,Michael RowleyGeneral Manager

Dear Allan,While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time.Best,Michael RowleyGeneral Manager

Dear Brittney,This is what we LOVE to hear; thank you for making our day! Our team strives to provide an exceptional experience all around, and it's great to know it made a difference! It was a pleasure to host you, and we hope you will find a reason to visit again soon.Best,Michael RowleyGeneral Manager

Dear L.,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Michael RowleyGeneral Manager

Dear Tina,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Michael RowleyGeneral Manager

Dear Neha,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Michael RowleyGeneral Manager

Thank you, Nneka, for staying with us. We appreciate your score you gave us, and we are happy that we were able to provide great service to you during your stay. I also want to thank you for letting us know about the 5th floor ice machine. We will definitely have our maintenance team check that out. I am still happy to hear that you had a great time with us. Happy New Year to you and your family.

Thank you, Mr. Paul, for staying with us. We appreciate your score you gave us, and we are happy that we were able to provide great service to you during your stay.

Thank you, Syed, for staying with us. We appreciate your score you gave us, and we are happy that we were able to provide great service to you during your stay.

Thank you, Mr. Joshua, for staying with us. We appreciate your score you gave us, and we are happy that we were able to provide great service to you during your stay. Love the pictures as well and yes the breakfast is great here like home cooking.

Dear Rhonda,Whenever guests use the word "perfect" regarding their stay at our Embassy Suites by Hilton Raleigh Durham Research Triangle, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon.Best,Michael RowleyGeneral Manager