The good: the location if you are visiting Duke, the cleannesses, the room layout, bed, pillows and bedding
The bad: costumer service, receptionist, quality
I had $10 food credit, that according to the receptionist could use for restaurant or food shop. The 2 cold coffees I took ended up being $10.75, so I asked her to charge my credit card for the $0.75, but my card was charged the entire $10.75. $10 is not breaking anyone’s bank, but the deception bothered me.