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Reviews of Bighorn Meadows Resort

4 out of 5
Bighorn Meadows Resort
10 Bighorn Boulevard, Radium Hot Springs, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 728 reviews" "
Rating 8 - Good. 165 out of 728 reviews" "
Rating 6 - Okay. 48 out of 728 reviews" "
Rating 4 - Poor. 27 out of 728 reviews" "
Rating 2 - Terrible. 8 out of 728 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing setup from check in to check out. The unit was perfect and having a kitchen was great. Would be great for a family and really nice to be able to have some home cooking to get away from that Resturant food on longer trips. I have nothing bad to say about the resort and the people we were in very limited contact with. Our next visit with the family will be at this resort. Thank you again.
Stayed 1 night in Apr 2024

10/10 Excellent

Cristina

Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/5/1
Thank you for the 5-star rating, Cristina.Best regards,

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very new and modern property. Rooms are very fancy
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/26
Hi Danielle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us.We hope to see you again, soon.Best regards,

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful place to stay. I highly recommend it. It’s quiet, clean and offers way more room than your regular hotels. This is definitely where we will be staying in the future.
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/5/1
Hi Brandi,Providing a peaceful, clean environment with ample space is our priority, and we're delighted to know we exceeded your expectations. We can't wait to welcome you back for future stays!Best regards,

8/10 Good

Joshua, Medford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Solid
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/22
Thank you for taking the time to rate our resort, Joshua! We hope you had a memorable stay and we hope to see you again, soon!Best regards,

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wildlife, hiking trails, the mountains and the Hot tub
Stayed 7 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/22
Hi Richard,Thank you for sharing your positive experience, and we hope to welcome you back again soon!Best regards,

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, property conditions & facilities
The check in process was somewhat annoying but overall a nice place that we enjoyed.
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/15
Hi Chris,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your overall experience despite encountering some challenges during the check-in process. Your comments are valuable to us, and we'll use them to improve our service and ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. If you have any further feedback or concerns, please don't hesitate to reach out.Best regards,

10/10 Excellent

ally

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/15
Thank you for the 5-star rating Ally!

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/12
Thank you for the 5-star rating, Olga!

10/10 Excellent

Vincenne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only place we’ll say at when in radium!
Stayed 2 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/8
Hi Vincenne, providing a memorable experience for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Indira

Liked: Cleanliness, property conditions & facilities
Cleaness
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/8
Thank you for the 5/5 rating, Indira :)

10/10 Excellent

Shauna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/1
Hi Shauna,Thank you for the 5-star rating. We hope you had a relaxing stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Jenne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/1
Hi Jenne,Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable stay.Best regards,

8/10 Good

Gladys

Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/4/22
Thank you for choosing to stay at Bighorn Meadows Resort! We hope you had a memorable stay and we hope to see you again soon.Best regards,

10/10 Excellent

Diana, Cupar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, much bigger than we expected! The only problem was the jacuzzi tub didn’t work, pressed the button and jets did not work.
Stayed 2 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/27
Hi Diana,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our accommodationsWe apologize for the inconvenience you experienced with the jacuzzi tub not working properly. Your comfort and satisfaction are our top priorities, and we regret that this issue affected your stay. In the future, please don't hesitate to contact one of our front desk agents if you encounter any issues during your stay. We're here to ensure that any concerns are addressed promptly, allowing us to remedy the situation and enhance your overall experience.We look forward to welcoming you back for another memorable experience.Best regards,

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Very clean and well appointed
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/18
Hi Brent,Thank you for your kind words! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/18
Thank you for the 5-star rating, Jaime. We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.Best regards,

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful facility, way better than expected.
Stayed 1 night in Mar 2024
Response from Katie on 2024/3/14
Thank you so much Tanya! We are so happy you enjoyed your stay.

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/6
Thank you for the 5-star rating, Bryan. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities
2nd stay. There will be a third.
Stayed 4 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/4
Hi Ryan,Thank you for choosing to stay with us. We're pleased to hear you had a fantastic stay and we look forward to welcoming you back again soon. Best regards,

10/10 Excellent

Elaine

Stayed 3 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/22
Thank you for the 5-star ratine, Elaine :)

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/29
Hi Sheila,Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable Entrance
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/29
Hi Gerry,We are delighted to hear that you found our entrance very comfortable during your recent visit. Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 Excellent

Omar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and quiet
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/29
Hi Omar,Thank you for the 5-star rating and for choosing to stay at Bighorn Meadows Resort.We look forward to welcoming you back at a future date.

8/10 Good

Shayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, beautiful place, beautiful accommodations, will definitely return
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/21
Hi Shayla,Thank you for sharing your experience with us. We are delighted to hear you had an enjoyable stay with us in beautiful Radium Hot Springs. We can't wait to welcome you back.

10/10 Excellent

ENRICO, calagry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/21
Thank you for the 5-star rating, Enrico!

10/10 Excellent

RUSHIK

Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/3/22
Thank you, Rushik. We hope you had a memorable stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Tameem

Liked: Cleanliness, property conditions & facilities
Great place to enjoy the mountains
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/2/16
Hi Tameem,Thank you for the 5-star rating. We're pleased to hear you had a great stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/1/19
Hi Michael,Thank you for taking the time to rate our Resort. We hope you enjoyed a memorable stay and we look forward to our next opportunity to welcome you back to Radium Hot Springs.

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/1/8
Hi Mike,Thank you for the 5-star rating.

10/10 Excellent

Shaun

Stayed 6 nights in Dec 2023
Response from Rachel Aylesworth, Marketing Coordinator on 2024/1/26
Thank you for the 5-star rating, Shaun. We hope you had a memorable stay and we look forward to welcoming you back to Bighorn Meadows Resort at a future date.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 2024/1/8
Thank you for taking the time to rate our Resort, Michelle! We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.

10/10 Excellent

Nadejda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rachel Aylesworth, Marketing Coordinator on 2024/1/4
Thank you for the 5-star rating, Nadejda. We hope you had an enjoyable stay and look forward to our next opportunity to welcome you to Bighorn Meadows Resort.

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Woooooooooooooooooo always the best
Stayed 1 night in Dec 2023
Response from Julia on 2023/12/18
Dear Christopher,Thank you so much for taking the time to share your experience with us! We hope to see you again soon!!All the best,Guest Services

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Guest services needs work
We checked in at 4 pm and the room was COLD!!! We turned up the heat to maximum and left to drive around Radium for an hour. Came back to find the room still on the warm side of cold. Huddled under the sheets to keep warm. Room not comfortably warm until 7:30 pm. Heater in the bathroom didn't work at all. Presumably for in-floor heating. It remained a refrigerator for our stay. Check out at 10 is ridiculous. Virtually no one there during our stay so not overwhelmed by guests. Who wants to check out by 10 am for a couples get-away?
Stayed 1 night in Dec 2023
Response from Julia on 2023/12/5
Dear valued guest,Thank you for taking the time to share your experience with us.I sincerely apologize for the chilly condition of your unit upon arrival. Typically, we maintain a standard temperature for all unoccupied rooms, and I regret that this wasn't the case for your stay. I understand that you checked in at 4 pm, and I want to mention that our front desk remains open until 6 pm throughout the week. Since our property operates on a non-24-hour basis due to its structure, we provide an after-hours phone for guests to reach us.In terms of check-out time, please be aware that guests are more than welcome to request later check-out times, especially during the winter season. We strive to accommodate our guests' preferences whenever possible.Once again, I apologize for any inconvenience you experienced and appreciate your understanding. If you have further details to share or specific concerns, please feel free to contact us directly.Warm regards,Julia BlakleyGeneral Manager

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great experience in a beautiful property! The resort and suite were all impeccably maintained, clean, quiet, and the check-in and check out was simple. Everything was spectacular!
Stayed 1 night in Nov 2023
Response from Julia on 2023/11/20
Dear Aaron,Thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Morris, Ponchatoula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy
Stayed 1 night in Sep 2023
Response from Andrea on 2023/11/4
Dear Morris,We are so happy to hear you had a great stay with us!Thank you so much for taking the time to share your experience with us :)We hope to host you again soon!All the bestGuest Services

10/10 Excellent

Claude

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Julia on 2023/10/27
Dear Claude,thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Julia on 2023/10/23
Dear Kara,Thank you very much for taking the time to share your experience with us!We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Liana

Stayed 2 nights in Oct 2023
Response from Andrea on 2023/11/9
Dear Liana,Thank you for taking the time to share your experience with us! We hope to host you again soon! All the best,Guest Services

10/10 Excellent

Alma

Traveled with partner
Liked: Amenities
👍👍
Stayed 2 nights in Oct 2023
Response from Shelly on 2023/10/16
Dear Alma, Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,,Guest services

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price, suite was very spacious. Pool and hot tubs were very nice. Would stay here again over a hotel.
Stayed 1 night in Sep 2023
Response from Andrea on 2023/10/14
Dear Rebecca,Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,Guest services

8/10 Good

Jennifer

Liked: Cleanliness
The property is very nice but the basement had strong smoking scent. The previous visitors must have smoked in the basement area so we had to leave the fan on non stop and end up only sleep on second floor.
Response from Andrea on 2023/10/12
Hi Jennifer,I want to extend my sincerest apologies for the strong smoke smell you encountered in the townhouse you rented, especially since our resort is proudly smoke-free. I appreciate you bringing this matter to our attention.Your experience is of great concern to us, and we take the enforcement of our smoke-free policy very seriously.While we work to rectify this situation, please be assured that we will take the necessary steps to thoroughly clean and deodorize the townhouse to eliminate any traces of the smoke odor. Our priority is to ensure a fresh, clean, and smoke-free environment for all our guests.Once again, I want to express our gratitude for choosing our resort, and I hope you will consider returning to experience the truly smoke-free environment we pride ourselves on providing.

6/10 Okay

Wojciech

Traveled with partner
Liked: Cleanliness, property conditions & facilities
9 am staff entering room withaut warning. Very rude for expensive understaffed hotel
Stayed 1 night in Oct 2023
Response from Julia on 2023/10/9
Dear Wojciech,Thank you for taking the time to share your experience with us. I truly apologize that our staff had accidentally entered your room as this is not standard of our staff to do so. We hope to host you again so you are able to enjoy Bighorn Meadows Resort to its full potential.All the best,Guest Services

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Peaceful and beautiful!
Stayed 1 night in Oct 2023
Response from Julia on 2023/10/3
Dear Margaret,We are so happy to hear you had a great stay with us!Thank you so much for taking the time to share your experience with us :)We hope to host you again soon!All the bestGuest Services

10/10 Excellent

Joachim

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Julia on 2023/10/4
Dear Joachim,Thank you for taking the time to share your experience with us! We hope to host you again soon :)Cheers,Guest Services

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Very nice room and beautiful property was really nice staying there.
Stayed 1 night in Sep 2023
Response from Julia on 2023/10/2
Dear Michael,Thank you for taking the time to share your experience with us! We are so happy to hear you had an enjoyable stay with us! We hope to see you again soon,All the best,Guest services

10/10 Excellent

James

Liked: Cleanliness, room comfort
Great location near Springs golf course, rooms were clean and well appointed, nice pool and hot tub area. Would definitely stay here again.
Stayed 4 nights in Sep 2023
Response from Julia on 2023/10/2
Dear James,Thank you for taking the time to share your experience with us! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,Guest services

8/10 Good

Wendy

Stayed 1 night in Sep 2023
Response from Andrea on 2023/10/22
Dear Wendy,Thank you for taking the time to share your experience with us! We hope to host you again soon! All the best,Guest Services

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 3 nights in Sep 2023
Response from Julia on 2023/9/28
Dear Ed,Thank you for taking the time to share your experience with us! We hope to host you again soon!All the best,Guest Services