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Hotel Brök San Juan del Río

3.0 star property
Hotel in San Juan del Río with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hotel Brök San Juan del Río

Restaurant
Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board
Front of property
Reception
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Pool
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Daily housekeeping
Desk
Laptop-compatible safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Daily housekeeping
Desk
Laptop-compatible safe
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800

What's nearby

  • TecMilenio University San Juan del Rio Campus - 17 min walk - 1.5 km
  • Fundadores Square - 2 min drive - 1.9 km
  • Nuestra Senora de Guadalupe Church - 2 min drive - 1.9 km
  • San Gil Golf Club - 8 min drive - 11.7 km
  • Cavas Freixenet - 10 min drive - 9.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 45 min drive

Restaurants

  • ‪Restaurante Campo Bravo - ‬1 min walk
  • ‪el Corral de la vaca - ‬5 min walk
  • ‪Allegretto Ristorante - ‬15 min walk
  • ‪KFC - ‬4 min walk
  • ‪Parrilla Norteña Campestre - ‬13 min walk

About this property

Hotel Brök San Juan del Río

Property highlights
A garden, a bar, and a 24-hour gym are just a few of the amenities provided at Hotel Brök San Juan del Río. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A banquet hall
Room features
All guestrooms at Hotel Brök San Juan del Río include perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 100 to 300 per person
  • Pet fee: MXN 350 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Brok Juan Del Rio Juan Del Rio
Hotel Brök San Juan del Río Hotel
Hotel Brök San Juan del Río San Juan del Río
Hotel Brök San Juan del Río Hotel San Juan del Río

Frequently asked questions

Does Hotel Brök San Juan del Río have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Brök San Juan del Río pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 350 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Brök San Juan del Río?

Self parking is free at this property.

What time is check-in at Hotel Brök San Juan del Río?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Brök San Juan del Río?

Check-out is at noon.

Where is Hotel Brök San Juan del Río located?

Situated in San Juan del Río, this hotel is within 2 mi (3 km) of TecMilenio University San Juan del Rio Campus, Senor del Sacro Monte Temple, and Fundadores Square. Nuestra Senora de Guadalupe Church and University Alfred Nobel de Mexico are also within 3 mi (5 km).

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Hotel Brök San Juan del Río Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 23 out of 74 reviews
Rating 6 - Okay. 9 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room.
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store. The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars. Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation.
Stayed 18 nights in May 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Ileana

Stayed 1 night in May 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, buen tamaño. Instalación limpia, jacuzzi en buen estado y muy tranquila la estancia. Restaurante buena atención de todo el personal, variedad de alimentos buen sazón y buenas bebidas. Gracias.
Stayed 1 night in May 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y ubicación del hotel son muy prácticas y funcionales. Excelente atención y agilidad en trámites.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es súper céntrico, muy cerca de la carretera, autopista, centro, gasolineras... La habitación es amplía y con excelente iluminación. Desgraciadamente el personal de recepción no tiene un deseo nato de servir. De hecho; solicitamos algún contenedor para poder poner en agua para las flores de mi pareja en recepción y nos dijeron que no tenían, no esperaba nada especial, al menos una cubeta o lo que fuera pero el hombre de la recepción no hizo mucho por ayudarme. Hize una solicitud similar con alguien del personal de limpieza y dijeron que traería algo para las flores y nunca regresó.
Stayed 1 night in Apr 2025

10/10 Excellent

Johans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo la comida le falta ser más natural.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Isaac

Liked: Staff & service, property conditions & facilities
Una excelente opción , para visita con familia
Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
Tienen un problema grave de cucarachas dentro y fuera de las habitaciones , si lo solucionan el hotel será bastante bueno por la zona y el costo
Stayed 1 night in Apr 2025

8/10 Good

Monica

Stayed 2 nights in Apr 2025

2/10 Terrible

diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respetaron mi reservación, pagué y no me devolvieron el dinero, no reconocieron sus errores
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el concepto. La gente muy amable. El restaurante muy bueno !
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Stayed 2 nights in Mar 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Muy amables, bonito, la alberca un poco fría ,
Stayed 1 night in Mar 2025

8/10 Good

JORGE SANTACRUZ

Stayed 1 night in Feb 2025

8/10 Good

JOSE RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio más alto en la plataforma

Pagamos por hoteles.com más de lo que cobraban en front desk. Tengo entendido que hotels.com tiene política de garantía de precio
Stayed 1 night in Feb 2025

10/10 Excellent

Martha Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Martha Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Selene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025