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Reviews of Hotel Playa Espadilla y Gardens

3 out of 5
Hotel Playa Espadilla y Gardens
Del Parque Nacional Manuel Antonio, 200 metros oeste, Quepos, Puntarenas

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews" "
Rating 8 - Good. 7 out of 45 reviews" "
Rating 6 - Okay. 0 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean and well kept
Stayed 2 nights in May 2024

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property were top notch. We saw a sloth and monkeys on and outside of the property. Beach is a very short walk away. We would come and stay again as well.
Stayed 3 nights in May 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel got good reviews online, but this was one of those cases where the real thing EXCEEDED my expectations. The room and grounds were even nicer than they looked on the internet. There are actually two properties nearly adjacent to each other, as part of the hotel. We stayed at the Hotel Espadilla Gardens with a beautiful poolside view from our room. The Hotel Playa Espadilla was across the street (a smaller pool, but has a hot tub) and we had a delicious free breakfast there everyday. It was conveniently located a short walk to the beach near several restaurants, a market, souvenir shops, and of course was right by the famed Manuel Antonio park (we were so close to the entrance, we were able to walk). The kind and helpful staff happily arranged a tour guide and tickets to the park (which was actually really lucky, because otherwise the limited tickets were sold out during the busy week before Easter. They also arranged an awesome catamaran snorkeling trip. Note #1) The website noted laundry was available; I thought that meant self-serve, so I brought detergent; however it was a send-out service that charged by weight (of dried clothes) and was pretty expensive. Note #2) there were only a couple of electrical outlets, so charging devices was a little tricky. OVERALL, this was a TERRIFIC stay and I definitely would stay there again.
Stayed 3 nights in Mar 2024
Response from Milena Chinchilla S. on 2024/4/19
Muchas gracias por sus comentarios. Con respecto a las Notas 1 y 2, tenga por seguro que tomaremos especial atención para mejorar nuestros servicios. Sr. Jordan fue un placer atenderle!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very nice! Highly recommend! Also near the beach and convenient for dining.
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Chapel Hill

Stayed 1 night in Mar 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Playa Espadilla y Gardens hotel! Usually you expect a hotel/resort to be a little less nice than the pictures show online since they show off the best parts - here we were surprised to find it was even more beautiful and luxurious than we expected! We would love to stay here ag
Stayed 3 nights in Feb 2024
Response from Milena Ch S. on 2024/2/21
thanks so much for your review, you are welcome to come any time! Pura Vida!

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and location
Stayed 3 nights in Feb 2024

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room, pretty grounds, very convenient. They provided us with boxed breakfasts to accommodate our early tour. Additionally they permitted us to return after tour and visit of Manuel Antonio to use pool and showers.
Stayed 1 night in Jan 2024
Response from Milena Ch. on 2024/1/30
Thanks Lora for your kind review, all the staff is happy to serve you and pleased to know you enjoyed your stay.

10/10 Excellent

Jan

Stayed 3 nights in Jan 2024

10/10 Excellent

Quyen

Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to the beach. Fantastic staff and facilities, nice pools, bar and restaurant. Thumbs up once again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property that has a bit of a vintage character. Breakfast is terrific, but what is really special is that it is an easy walk to the National Park and the main street with good dining options. Many others arrived at the national park by bus or car with limited parking. We were happy with our choice
Stayed 2 nights in Nov 2023
Response from Milena on 2023/11/30
Dear Paul, thanks for you accurate comment. We appreciate you took your time to write a review on us and the great qualification is motivating. You are welcome to this hotel any time, we will be pleased to serve you again.

10/10 Excellent

nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a short walk to the beach. Staff attentive and we felt very safe walking around property. The restaurant is on the sister property just 2 minutes up the road. The food was delicious.
Stayed 2 nights in Oct 2023
Response from Milena Ch. on 2023/11/1
Thanks so much for your visit, was a real pleasure to host you. We appreciate your words, descriptions and score. Best regards,

10/10 Excellent

Charlise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Able to leave our car there after check out and spend day in Manuel Antonio park. Even allowed us to use showers and pool after return. Walking distance to beach and park. Would highly recommend
Stayed 1 night in Aug 2023
Response from Sofía on 2023/8/12
Hello Charlise! Thank you so much for your kind review, it was a pleasure for us to host you here in Manuel Antonio. You are welcome back any time. Best regards and pura vida!

10/10 Excellent

Serhii, Redford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from Milena Ch. on 2023/7/7
Gracias Serhi, for the good punctuation in value, staff and accessibility.

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
Very welcoming, clean, great service, nice staff, friendly demeanor, very nice rooms, very nice pool area, convenient to preserve.
Stayed 3 nights in Jun 2023
Response from Milena Ch. on 2023/7/7
Thanks so much for your commentary it motivates all the staff to keep on improving service and facilities, you are more than welcome to come back to this property any time.

10/10 Excellent

Trent

Traveled with partner
Liked: Cleanliness, staff & service
The complimentary breakfast is delicious, the best we have ever had. The location is perfect if you want to go to Manuel Antonio. Its just far enough away from the park to get away from the tourist trap vendors. This is also a great location if you want to go to Espadilla Beach. The rooms are clean and the staff is really pleasant.
Stayed 2 nights in May 2023
Response from Milena Chinchilla on 2023/7/7
Thanks for your comments. You are great guests as well, and will be welcome back to this property any time.

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023
Response from Milena Ch. on 2023/7/7
Thanks so much for your great qualification.

10/10 Excellent

Darling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The rooms were clean, staff was friendly and I loved the location. Only 2min walk to the beach and 6 min walk from the main entrance of the national park. Also great perks was monkeys came into the hotel by the pool area so I really enjoyed that
Stayed 2 nights in Apr 2023
Response from Sofi on 2023/5/27
Hello Darling! We really appreciate your review about your stay with us! Thank you very much for your preference, hopefully you can come to the area some time again in the future!

10/10 Excellent

Dragos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent location! Very close to the National Park and the beach! Walking distance to both.
Stayed 6 nights in Apr 2023
Response from Milena Ch. on 2023/4/18
Mr. Dragos was real pleasure to host you. We are glad you enjoyed our facilities.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and easy access to Manuel Antonio were both amazing!
Stayed 2 nights in Apr 2023
Response from Dylan, Front office on 2023/4/20
Greetings Mr. Jeffrey,Thank you for having us as your place to stay in Manuel Antonio area, for us it was a pleasure to assist you.Kindly,Hotel Playa Espadilla

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing value, friendly and helpful staff, great breakfast.
Stayed 2 nights in Feb 2023
Response from Milena Ch. Front Office Manager on 2023/2/13
Muchas gracias por su evaluación y comentarios fue un gran gusto tenerla como huésped. Fueron huéspedes muy educados y será un placer servirles en el futuro.

10/10 Excellent

Antonius, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location
Stayed 4 nights in Jul 2022
Response from Sofia on 2022/8/7
Thank you Antonius, for your kind review and comments! Best regards

8/10 Good

KEITH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espadilla Hotel near Manuel Antonio National Park
Nice Hotel with close proximity to Manuel Antonio Park ,and our No 1 choice though San Bada Hotel was there which was overpriced ,actually all hotels in Costa Rica are overpriced ,but is a nice property ,only thing this room lacked was a cupboard or closet to hang our stuff which was quite inconvenient leaving our stuff in our suitcases and on the bed ,which house cleaning staff had to move our clothes while making the room ,otherwise its a wonderful place , super sumptuous breakfast which the family loved and I highly recommend this hotel to guests wanting to visit Manuel Antonio National Park ,which you can see the beauty and biodiversity that our planet has and kudos to the Costa Rican government which spends to maintain this natural beauty.
Stayed 3 nights in Jun 2022
Response from Sofia on 2022/8/7
Thank you so much for your review on our hotel! We really appreciate all the feedback and definitely will take in consideration your suggestions. You are very welcome to stay with us again in any other ocassion. Regards!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This hotel is wonderful! Great service from reception to the restaurant. Location is perfect for the beach and close proximity to Manuel Antonio NP. We stayed for 3 days and loved it! The restaurant staff even sang happy birthday to me (via request from my hubby).
Stayed 3 nights in Apr 2022
Response from Milena on 2022/4/20
Thanks so much for your nice review. You are welcome back to this property any time :) Pura Vida!

8/10 Good

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the trials through the reserve, the swimming pool and gardens. Very convenient for beach too. Staff friendly and helpful.
Stayed 1 night in Feb 2022
Response from Milena on 2022/2/9
Thanks for your nice comments, motivate us to continue improving our quality of service. Thanks a lot

10/10 Excellent

Anastasiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels now, the experience was great, location is very convenient and the food/restaurant is amazing.
Stayed 4 nights in Dec 2021
Response from Milena on 2021/12/21
Thanks so much for your comments, your words motivate us to keep improving our services. You will be welcome back to this property.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for going to the National Park. The hotel bar and restaurant are a great place to unwind at the end of the day.
Stayed 2 nights in Jul 2021
Response from Front Office Staff on 2021/8/2
Thank you very much for your comments.Is a pleasure to serve you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we liked- staff very friendly & helpful, very clean property/rooms, good breakfast, beautiful property, good location - we could easily walk to the beach, the National Park, to the bus stop & to some restaurants/sodas. What we didn't like - not much room for our luggage/space to unpack & no towel racks/ hard to hang up clothing to dry.
Stayed 4 nights in Mar 2020

10/10 Excellent

L.K., New York, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet property. Location can't be better. 5min walk to Manuel Antonio National Park and to the public beach. They sell tickets to Manuel Antonio National Park which is super convenient. Good breakfast. AC is a bit loud, but works well. Shower strong and hot. Saw monkeys and iguanas on property. Very good restaurant for dinner with amazing guitar player. Would recommend.
Stayed 2 nights in Feb 2020
Response from Milena on 2020/3/3
Dear Client. We are glad you enjoyed your stay at Hotel Playa Espadilla. Thanks for cover all positive points in summary property. We'll check the AC... We are pleased to serve you.

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved our stay here - it was very relaxing, great pool and poolside service, great breakfasts included, tasty meals in the Escondido restaurant. It was quiet with a lot of private property next to it - their own trail in the forest that you could walk. Just a one minute walk to Manuel Antonio National Park, and maybe 5 minute walk to the beach. Friendly staff at the front desk who were very helpful. Would stay here again!
Stayed 4 nights in Feb 2020
Response from Milena on 2020/2/22
Dear Del, Thank you very much for the nice comment. We appreciate it very much and we'll be glad to serve you for future trips to Manuel Antonio- Hotel Playa Espadilla & Puerto Escondido Restaurant. Kind regards. Hotel Espadilla Staff.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Great location, walking distance from national park and beach. Great service from front desk to bar to restaurant. Pool area and pool bar are welcoming. Good deals on happy hour. Only thing is the price of the packed sandwich For lunch: USD 11 for a 10cm sandwich and bottled water
Stayed 3 nights in Jan 2020
Response from Milena on 2020/1/21
Hello Anne thanks for your review and punctuation. We appreciate it. We'll check the price for the box lunch and improve its content. thanks again for your suggestion.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly, pool was nice. You could see monkeys almost everyday.
Stayed 3 nights in Jan 2020
Response from Milena on 2020/1/6
Dear Guest, thanks for taking a moment to give us a review, we appreciate your commentary and rating. Pura Vida!

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019
Response from Milena on 2019/12/4
Thanks for your good rating.

8/10 Good

Gabriel Marek

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sehr schöne Unterkunft in ruhiger Lage. Nur 2min vom Strand entfernt und vom Nationalpark
Stayed 2 nights in Feb 2024

10/10 Excellent

Denise

Stayed 2 nights in Dec 2023

10/10 Excellent

Hansi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Heizel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

María Ynes

Stayed 1 night in Apr 2023
Response from Milena Ch. on 2023/7/7
Gracias Maria Ynes por su calificación a nuestra propiedad.

10/10 Excellent

Jorge Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper lindo y con una excelente ubicación.
Response from Milena Ch. Front Office Manager on 2023/2/13
Muchas gracias por su visita y la puntuación que nos ha brindado. Serán bienvenidos en esta propiedad a futuro. Saludos cordiales desde Manuel Antonio.

8/10 Good

Laura

Stayed 2 nights in Feb 2022
Response from Sofia on 2022/4/13
Thank you for your review Laura! You are welcome back in any other ocassion

2/10 Terrible

Annika

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Motel type of place with not so great service.
Nice facility and well kept place, including the cleaning. We got the impression that all of the budget is spent on decorations, maintaining the facility and gardens. Yet the feeling is not good at all. The level of service is below average and the food feels like it is on a tight budget as well. This is our 4th hotel here in Costa Rica and for the first time the breakfast is not as fresh and yummy as we have been used to. As my daughters put it, how is it possible to fail with so much fresh fruits around? The rooms are clean and nicely decorated, but beware that many are facing the parking lot and that becomes noisy. The staff feels like they do not care at all, if you are happy or unhappy. Especially the staff in the reception need some happiness injection. One exception, a lovely waiter in the dining area who really walked that extra mile.
Stayed 2 nights in Dec 2019
Response from milena on 2020/1/4
Estimada Anika estamos muy sorprendidos por lo que paso con el desayuno vamos a poner mucha atención a ese punto. Con respecto al servicio de recepción recuerdo que usted me solicito un cambio de habitación y yo le di una excelente opción -upgrade- para la segunda noche de hospedaje, y nosotros nos ofrecimos a trasladar el equipaje. No obstante, usted no la quiso tomar... siempre tratamos a los clientes con amabilidad.