"So much was wrong.
They failed to pick us up from the airport.
We were there for 3 days and 2. The first room smelled (the covers, bedding, and rug). The toilet couldn’t flush properly. The in-room phone didn’t work. They didn’t answer the WhatsApp number. So, every time there was an issue we had to send our kid to the main building to speed with the receptionist. They came to fix it twice. It did not remain fixed. I had a hard time sleeping.
We were moved to another room it was decent. It was better maintained.
They tried to make amends for some things but giving us a free dessert, a beer, and a free round of drinks.
We didn’t use the pool because there was a ton more dirt at the bottom. We understand that it happens given the sandy area, but we didn’t trust it.
The continental breakfast was not good. Stale pastry, fried eggs, and some other things.
Good things: Dinner was good. They had a delicious salad, pizza, and burger.
They scheduled a wonderful guide, car, and driver for two days for only $150. It was a really good deal and old guide.
I have a family of 5. So, my kids were looking forward to the pool and resort feel. It was a miss"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
