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威斯汀普什卡渡假村及水療中心的評分

5 out of 5
威斯汀普什卡渡假村及水療中心
Khasra No. 1242, 1243, 1196/1726, Village Surajkund, Motisar Road, Pushkar, Rajasthan

評論

8.4

非常好

10 分，有夠讚；61 則評論中有 33 則" "
8 分，不錯哦；61 則評論中有 13 則" "
6 分，一般般；61 則評論中有 7 則" "
4 分，不太好；61 則評論中有 7 則" "
2 分，很糟糕；61 則評論中有 1 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

9.8/10

環保程度

評論

8/10 不錯哦

Jean-Christophe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Complexe assez éloigné du centre ville mais de très bon standing - sans charme particulier il permet cependant de profiter pour une étape de tout le confort moderne avec une qualité d'accueil et de service de très bon niveau.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Meenakshi

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Relaxing vibes
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Hardik

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room pool should have warm water! Overall amazing experience! Staff was super friendly and helpful!
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Vijay

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

6/10 一般般

girish

家庭旅遊
Over priced property..
於 2021 年 8 月住了 1 晚

8/10 不錯哦

SEEMA

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Experience
Really beautiful property! The staff is warm and welcoming, definitely a huge plus. The property is lavishly green and spread over a large area. We stayed in the Luxury Villa w a pvt pool, the room was clean and pretty, though the outside sitting area with the room has space for improvement. Breakfast was an amazing experience, with great variety. Even in desserts they had a number of eggless and vegetarian options. The resort also offers manyy activities (sports, dining experiences, adventure activities, movie theatre etc.). The polite staff definitely made our stay better and a special thanks to Mr. Avnish, at the reception and Mr. Pushpendar, one of the serving staff at their restaurant. Definitely a place to visit again!
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Abhinav，New Delhi

商務旅客, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
It's was a beautiful trip. Westin always gives us amazing experience. They provided us a upgrade room and staff was super supportive. Specially Driver Mr Saleem..🙂
於 2020 年 1 月住了 1 晚

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 11 月住了 1 晚
Pankaj Jha 於 2020年12月1日回覆
Dear Guest, Greetings!!! Thank you for choosing to stay with us on your recent visit to pushkar. The rating however shows that the service provided was not up to your expectation. Do let us know the specific reasons so that we can work upon the same and prevent such issues from happening in future. Regards Pankaj

10/10 有夠讚

Sourabh

於 2020 年 6 月住了 3 晚

10/10 有夠讚

AshishGupta，Delhi

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was really nice. The staff was courtious. Special thanks to Ms. Urmila (Reception) for giving a wonderful experience.
於 2020 年 3 月住了 3 晚
Pankaj Jha 於 2020年3月10日回覆
Dear Mr. Gupta, Greetings!!! Thank you for staying with us. we are delighted to know you had a great stay with us. Urmila joins me in thanking you for such a lovely feedback. We hope to serve you again should your travel needs bring you back to Pushkar.

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 1 晚
Pankaj Jha 於 2020年3月4日回覆
Thank you for staying with us. We look forward to serve you again.

10/10 有夠讚

Florence，toronto

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We got upgraded to the deluxe room which was appreciated
於 2020 年 2 月住了 1 晚
Pankaj Jha. 於 2020年2月8日回覆
Dear Ms. Au, Greetings!!! We are delighted to know you had a great stay with us. we hope to serve you again should your travel needs bring you back to Pushkar.

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Pankaj Jha. 於 2020年2月4日回覆
Dear Guest, Greetings!!! Thank you for choosing to stay with us on your recent visit to pushkar. The rating however shows that the service provided was not up to your expectation. Do let us know the specific reasons so that we can work upon the same and prevent such issues from happening in future. Regards,

10/10 有夠讚

SameerM

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I think it’s a great place to spend time in a group. I think the place will be amazing in summer months too. The staff is exceptionally warm and helpful.
於 2020 年 1 月住了 1 晚
Pankaj Jha. 於 2020年1月26日回覆
Dear Mr. Matai, We are delighted to know our staff could make your stay comfortable. We look forward to host you in summer months too.

4/10 不太好

SAMARNATH

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和客房舒適度
Disappointing Experience
It was quite terrible from start. 1. F&b - Made us wait for 45mnts for breakfast and then gave us a very dirty tables, no napkins or cutlery provided until reminded serveral times. Place was badly managed with respect to ambience and behaviour of staff. 2. Their highest end room had a distinct smell of cigarette & Alcohol. We had to request for change of bedsheets and covers along with deep cleaning. 3. In room dinning was equally terrible. They sent us food without any plates and cutlery. 4. We had specifically asked for sight seeing guidance which was completely misinformed and we had to spend 3 hrs extra at one of the sites waiting.
於 2019 年 12 月住了 3 晚
Vikas Kumar 於 2019年12月30日回覆
Dear Mr Samarnath, Thank you choosing to share your experiences of stay at The Westin Pushkar Resort & Spa. As a valued Marriott guest, I was disappointed to hear about your inexperience. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that I have made a note off and since then shared with my team who join me in offering their apologies for their team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Pushkar so that we can provide you with a better stay experience that not only meets, but exceeds your expectations. Warm regards, Vikas Kumar Hotel Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel of Pushkar - Lovely Birthday Celebration
It was my mother's 50th birthday for which we went to stay at the hotel. The arrangements done by the hotel were very good and way beyond expectation. Also, the hospitality was very warm and humble. Loved ur stay at the hotel and will recommend others to also have an experience there for sure.
於 2019 年 12 月住了 2 晚
Pankaj jha 於 2019年12月16日回覆
Dear Guest , Me and my entire team is thrilled to know that you had a wonderful time with us. We look forward to welcome you back should your travel needs bring you back to Pushkar.

8/10 不錯哦

Durjay

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 12 月住了 1 晚
Pankaj Jha. 於 2019年12月9日回覆
Dear Sir, Thank you for choosing to stay with us on recent trip to Pushkar and sharing your feedback. We look forward to welcome you back.

6/10 一般般

Ajay

家庭旅遊
喜歡：員工素質
於 2019 年 11 月住了 1 晚
Pankaj Jha 於 2019年11月13日回覆
Dear Ajay, Thank you for sharing your review. We can see from your review that your experience was not perfect. kindly share your feedback so that we can improve on the same. we look forward to welcome you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place....................................
於 2019 年 10 月住了 3 晚
Pankaj Jha 於 2019年11月5日回覆
Dear Guest, We are pleased to know that you had a great stay with us. We look forward to host you again should your travel need bring you back to Pushkar.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Pankaj Jha 於 2019年11月5日回覆
Dear Guest, Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay. Do let us know if you have any particular feedback where we could improve. We look forward to host you again should your travel needs bring you back to Pushkar.

10/10 有夠讚

Hodaya

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel for families
we stayed at the hotel for 4 nights. the kids loved the poll, the service was good and the overall experience was great.
於 2019 年 9 月住了 4 晚
Pankaj Jha 於 2019年10月3日回覆
Dear Guest, Thank you for staying with us and we are glad we could provide you with true Marriott experience. We look forward to welcome you back should your travel needs bring you back to Pushkar.

10/10 有夠讚

Shash

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel
Amazing place. We enjoyed every moment of our stay. The front desk and the entire staff were excellent. We would recommend this place friends and family.
於 2019 年 9 月住了 1 晚
Pankaj Kumar Jha 於 2019年9月16日回覆
Dear Guest, Thank you for sharing such a lovely feedback. we look forward to welcome you back.

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Over all it is a good resort with all facilities..momarable trip
於 2019 年 8 月住了 1 晚
pankaj jha 於 2019年8月14日回覆
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again.

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Most disappointing stay. Not the standard I thought I had booked and paid for. Had booked packege with dinner, was a total ripoff :( Hotel had two different menus for dinner, a very limited one for those that have already paid in advance to another al acarte one. Restuarant staff put out their hands and just grab stuff off a bowl/basket while another is going past them and put it into their mouths. They have no problem tasting food in front of guests. Also there seems to be only chaos with the staff in the restuarant. No organisational skills whatsoever. Too many flies around, and they sampled the breakfast before you did. Waited for an hour before a finally received the bathmat I requested. Staff have a problem communicating in English. Even the complimentary English speaking guide that they had provided when I booked the hotel car, did not speak a word . We just had to rush behind so as not to get lost in the crowd. We was so disappointed and miserable ( and hungry) that we checked out a day earlier than intended.
於 2019 年 6 月住了 3 晚
Pankaj Jha 於 2019年8月18日回覆
Dear Guest, Thank you for choosing to stay with us on your recent trip to Pushkar. We are sorry to hear that you did not have a perfect stay with us. I have shared your feedback with relevant team members and they join me in assuring you a flawless stay in future. We do understand you have multiple options to stay while travelling to pushkar and choosing us shows your trust in our brand. Entire hotel team is committed to uphold that trust and we request you to treat these incidents as an isolations to the standards we are committed to. Do let me know if your travel needs brings you back to pushkar and I would personally look into making your stay a memorable one. Regards, Pankaj.

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度
location of property I don't find good and their are no signage.
於 2019 年 6 月住了 1 晚
Pankaj Jha 於 2019年8月18日回覆
Dear Guest, Greetings!!! Thank you for choosing to stay with us. We are sorry to know that you were not happy with the location and absence of signage. We have already put up signage at multiple locations. We look forward to welcome you back should your travel needs bring you back to Pushkar.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good property, very good room, good food, Swimming pool is good
於 2019 年 6 月住了 2 晚
Pankaj Jha 於 2019年8月18日回覆
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again.

10/10 有夠讚

Mohit

喜歡：整潔度、住宿環境和硬體和客房舒適度
To start with the
於 2019 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Stay and beautiful property..............
於 2019 年 5 月住了 1 晚
Pankaj jha. 於 2019年8月18日回覆
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 1 晚
Aloft Aerocity 於 2019年4月2日回覆
Dear Guest, Thank you for your wonderful feedback. Look forward to welcoming you back soon again. Regards, Team Aloft Aerocity

10/10 有夠讚

Sandeep

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a short trip but we are looking forward to the next one. Its a great property!
於 2019 年 2 月住了 1 晚
Westin Pushkar 於 2019年2月26日回覆
Dear Sandeep, Thank you for posting your valuable feedback and look forward to welcoming you back again soon. Regards, Westin Pushkar

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 2 晚
Aloft Aerocity 於 2019年4月2日回覆
Dear Guest, Thank you for the feedback and look forward to welcoming you back again soon. Regards, Team Aloft Aerocity

4/10 不太好

Sophy，New York NY

不喜歡：設施服務和住宿環境和硬體
Although the Westin in pushkar is supposed to be the nicest in the area, i was disappointed by the customer service and attention to detail at the property. The room was freezing. So cold they had to bring in a small space heater (two as the first didn’t work and the second was so poor that i had to put it next to my bed and sleep clothed under two duvets. after a long journey i wanted to take a bath but as the hotel was solar panel powered the hot water did not get hot enough and the water pressure was poor. They charge for a menu of baths to come and be run for you which is a great idea but in practice very poor as they were not prepared nor were the staff good enough at preparing. They were constantly running back and forth from the room to get more things and in the end boiling my kettle for hot water. It was a disaster, one that i paid 2500 rupees for the pleasure of having. The towels were not soft nor fluffy, and the room was very stark and sterile. I was deeply underwhelmed. I shall not stay here again.
於 2019 年 1 月住了 1 晚
Westin Pushkar 於 2019年2月13日回覆
Dear Sophy, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

10/10 有夠讚

ANKIT

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Experience !!
We stayed in Royal Villa with outdoor Pool. Room was really vibrant and spacious . However I feel the services could have been better .
於 2018 年 12 月住了 2 晚
Westin Pushkar 於 2019年2月13日回覆
Dear Ankit, Thank you for choosing to stay at The Westin Pushkar Resort & Spa and posting your kind feedback.We hope that you will give us another chance to welcome you back in the not too distant future and assure you of our best of attention and services at all times. Regards, Team Westin Pushkar

8/10 不錯哦

Manish

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Westin Pushkar 於 2019年2月13日回覆
Dear Manish, Thank you for choosing to stay at The Westin Pushkar Resort & Spa and posting your kind feedback.We hope that you will give us another chance to welcome you back in the not too distant future and assure you of our best of attention and services at all times. Regards, Team Westin Pushkar

4/10 不太好

真實旅客

於 2018 年 12 月住了 2 晚
Westin Pushkar 於 2019年2月13日回覆
Dear Guest, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Food was very poor. Taste and offerings were not upto the mark... Not as per 5 star standards...
於 2018 年 12 月住了 2 晚
Westin Pushkar 於 2019年2月13日回覆
Dear Guest, Dear Sophy, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

10/10 有夠讚

真實旅客

於 2018 年 11 月住了 4 晚

8/10 不錯哦

Ankit

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Resort & Nice Service
Resort is excellent.
於 2018 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

Amazing hotel, breathtaking views and service was like being in paradise.
於 2018 年 11 月住了 4 晚

8/10 不錯哦

Suelen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel bom.
於 2018 年 11 月住了 1 晚

8/10 不錯哦

Jai，Gurgaon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a very good experience overall. Staff was courteous. We had lunch at seasonal tastes and It was awesome. Buffet Breakfast was too good for the variety and taste.
於 2018 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 4 晚

10/10 有夠讚

oleg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚

10/10 有夠讚

Amit

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

Nice Location
Nice Location
於 2018 年 9 月住了 2 晚

6/10 一般般

Matteo

喜歡：員工素質
不喜歡：整潔度
於 2018 年 8 月住了 1 晚

10/10 有夠讚

RAJESH，new delhi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice property in desert
Excellent property,nice food ,excellent service, it was a good experience value for money. Quality of food is par excellence we had dinner at the property Thai Curry was out of the world. I will recommend the property to anybody who wants to relax for few days. Staff is responsive easy to deal with, very helpful. Property is one year old does very fresh sports facilities are available in property. The experiences unwinding it is far away from the madness of city in between forms in hills on one side.
於 2018 年 6 月住了 2 晚
Sooraj Narayanan 於 2018年7月30日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Dhaval

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Its was amazing experience staying at this place. Service is good so does the staff communication.
於 2018 年 6 月住了 1 晚
Sooraj Narayanan 於 2018年7月30日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleased in Pushkar
We stayed at the Westin in Pushkar for one night. The staff was terrific, location great, and the bed up to Westin’s high standards.
Front Office Manager 於 2018年5月4日回覆
Dear Mark, Renewed Greetings! Thank you for choosing to stay with us. We are pleased to know that you have thoroughly enjoyed your stay with us. Thank you so much for appreciating the team members as well. Looking forward to your next visit with us. Regards, Prerna Sachdeva

10/10 有夠讚

Shailendra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Prerna 於 2018年4月9日回覆
Dear Guest, Thank you for reviewing us. Looking forward to your next visit. Regards, Prerna Sachdeva Front Office Manager