菩薩旅館

「我在Hotel.com 預訂2月四日至2月7日共4個晚上私人房間，到達旅館是我出示入住證明，女職員說沒有收到有Hotel.com發出的入住證明，我於是付款租了一個床位，他承諾我翌日將會得到房間。在2月8日我離開酒店時，我要求旅館發給我由2月5日至7日3個晚上的入住收據，因為我發覺他早前發給我的收據副本曾經刪改，與正本不相同並在收據上面寫上柬埔寨文字，這是不合法的，因為我回到香港後要向Hotel.com索回房間收費，我不明白內容所以要求更換。男職員拒絕發出並憤怒地趕我立即離開，我拒絕後，我從櫃檯走出來並把我推向窗邊揮拳想打我，幸好被一名外籍女旅客阻止。然後他把我的行李拋向門口，其他職員進來才停止發生爭執。旅館應該保障住客的安全，但職員想毆打客人就只是為了擅自一張删改了的收據而出手打客人，旅客的安全有什麼保障。訂房是包括迎賓飲品及免費早餐，餐廳經理給我的迎賓飲品是一杯冰水，早餐只有三天麵包及一杯飲品，跟同事在場的其他旅客完全不同，他們額外還有炒蛋和煙肉，我曾經問過餐廳經理，他說就是這樣的早餐和歡迎飲品，你說這樣公平嗎？」

「Clean and safe. Great place.」

「Confirmed reservation and payment on Expedia. Hotel claims they no longer work with Expedia so they didn't have my Expedia-confirmed reservation... and I had to pay again (so paid both to Expedia online and to Hotel in-person)... confusing and not good. A refund is deserved here... right Expedia?」

「Family who runs the place is very welcoming. Beds are comfortable and mosquitos net is supplied. Clean place and good food quality. I recommend」

「It was Filthy !! Pillows had black mold , mattress was filthy , limited towels ( half were torn in half baby blankets) No hot water at all , access road to hotel was mud and NO LIGHTING at night .. I LEFT HOTEL 5 days Early as I started to get sore red eyes, running nose and a cough. I will be contacting EXPEDIA how they can have such a HORRIBLE property in their system.. 」