普翁洞

每位職員，不論任何部門皆十分有禮及笑容滿面。 今次原本訂了一房兩床的家庭房，後來被Upgrade到兩房的家庭房，接待職員Ms Kim真的十分好，交房給你之前，不會以為upgrade你就一定會接受，而是會先帶你們去看看原本的房間及upgrade後的房間去比較及作出選擇，在國外旅遊多年了，入住酒店時被upgrade房間已遇過很多次，但今次先帶你去看看才讓你作出選擇，真的十分貼心及對旅客十分尊重。 另外房間及洗手間的衛生良好，而早餐亦十分美味。酒店位置理想，不論機場巴士及各景點及出名的美食皆可步行前往。下次有機會一定會再次入住。

服務人員都很親切熱誠 房間乾淨寬敞 設備齊全 功能完善 尤其地點鬧中取靜 到各景點動線都很方便 值得推薦前往

Stayed at Champton Hanoi and had a pretty good time! The breakfast buffet was awesome, rooms were comfy. But, the pool was under renovation, and we heard drilling sounds above our room on the first day – a heads-up would’ve been nice. They should offer an accommodation coupon or something as compensation. Also, more drinking water in the room would be great.