蓬瑪麗娜 (FRL) 附近飯店 | 熱門住宿限時優惠 起

「Camere pulite, personale molto cordiale e gentile e posizione dell'albergo ottima」

「Excelente atención de Laura y su compañero al llegar al hotel, casi 11 pm. Ubicación muy buena, muy cerca de puerta del Sol y la Gran Vía. Desayuno muy completo Volveré」

「N/A」

「Hotel bonito, limpio el staff del lobby excelente y la ubicación al puerto de cruceros lo mejor」

「Clean! Nice staffs!」

「Very nice hotel, at the city centre, close to all the sightseeing points. Ravenna is a very beautiful town. We enjoyed our stay. 」

「This property is beautiful. It's an old building but it's beautiful. It even has a fresco in one of the public rooms. Our room was very clean, the bed was comfortable and it had air conditioning. It does have an elevator but depending on where your room is you might have to go up/down a few steps. The staff helped with our bags and answered all our questions. Breakfast was really nice. The location is perfect, right in the middle of the old city. Ravenna is a beautiful old city full of gorgeous...

「预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！」

「Great location! Amazing service. LOVED our apartment!」

「Freundliches Personal, Frühstück war eher mäßig」

「What was described in the listing was inaccurate. No restaurant no lounge. Room was very small. Bathroom was awful dirty/grubby looking. The whole place was very dated and old. Not a good experience at all. Would advise others to give it a miss!!」

「Buono」