蓬塔卡納Zel全包式度假村是否有游泳池？

是的，此住宿設有2 座室外游泳池。游泳池開放時間為 9:00 - 18:00。

蓬塔卡納Zel全包式度假村的住宿價格為何？

截至 2025 年 8 月 19 日，於 2025 年 8 月 22 日入住蓬塔卡納Zel全包式度假村，2 位成人 1 晚最低價為 NT$8,671 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

蓬塔卡納Zel全包式度假村是否允許攜帶寵物？

可以，此住宿允許攜帶狗 (最多共 2 隻)。需支付每晚每隻寵物 DOP3150 的費用。

蓬塔卡納Zel全包式度假村的停車費用是？

此住宿提供免費自助停車服務。

蓬塔卡納Zel全包式度假村的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：任何時間。

蓬塔卡納Zel全包式度假村是否提供全包式禮遇？

此住宿有部分房價計畫提供全包式服務。

蓬塔卡納Zel全包式度假村位於何處？

這家奢華住宿位於巴瓦洛，距離Cocotal高爾夫球鄉村俱樂部 1 公里，而且距離洛斯科拉萊斯海灘和Cortecito 海灘不到 5 公里。巴瓦羅海灘和朋它坎那鎮中心也在10 公里距離內。

蓬塔卡納Zel全包式度假村評語、優惠和相片 2025

Q: 蓬塔卡納Zel全包式度假村的停車費用是？

此住宿提供免費自助停車服務。

Q: 蓬塔卡納Zel全包式度假村是否提供全包式禮遇？

此住宿有部分房價計畫提供全包式服務。

鄰近地區資訊

蓬塔卡納Zel全包式度假村位於旁達加納的巴瓦洛，在休閒娛樂區而且鄰近私人海灘。如果您想要體驗一些活動，可以考慮去一趟Cocotal高爾夫球鄉村俱樂部和卡納灣高爾夫俱樂部，希望欣賞自然美景的旅客則可以去洛斯科拉萊斯海灘和Cortecito 海灘探索看看。來過的人也推薦巴瓦羅海灘和朋它坎那鎮中心這兩個地方。好好花點時間，體驗高爾夫等當地活動。

查看旁達加納旅遊指南

8/10 不錯哦

Tofik

情侶出遊

2025 年 8 月 17 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Beautiful place . Very clean and the food was excellent.

於 2025 年 8 月住了 7 晚

10/10 有夠讚

Roxana

情侶出遊

2025 年 8 月 17 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Hermoso hotel, super recomendado. Excelente atención

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Kirenia

家庭旅遊

2025 年 8 月 16 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Está bien segura bien limpia bonito la comida bien elaborada buena variedad solo que para recivir niños deben tener mas opciones de actividades la attention fue exceptional el animador baby es el alma del hotel super super lindos.

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Karen Esmeralda

家庭旅遊

2025 年 8 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

There is nothing I can say bad, we had a wonderful experience, everyone is just so friendly, so helpful and overall great people. Food was amazing, pools were amazing, bars are amazing, room is amazing, and overall a great place to take your vacation.

於 2025 年 8 月住了 5 晚

8/10 不錯哦

Karina

家庭旅遊

2025 年 8 月 14 日

喜歡：員工素質和住宿環境和硬體

Not crowded, if you want rest no shows or activities, plenty of cabanas and chairs by the pool and beach. The beach is a bit far, golf cart brings you back and forth. The food is like at any other all inclusive, limited. Soda either flat or tastes like diet. Not much for younger kids. Overall very relaxing stay.

於 2025 年 8 月住了 6 晚

10/10 有夠讚

Danny

家庭旅遊

2025 年 8 月 13 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Precioso hotel. Comida exquisita. Atención excelente

於 2025 年 8 月住了 3 晚

8/10 不錯哦

Kiah

情侶出遊

2025 年 8 月 10 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.

於 2025 年 8 月住了 4 晚

6/10 一般般

Hayley Jane

情侶出遊

2025 年 8 月 8 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.

於 2025 年 7 月住了 4 晚

10/10 有夠讚

Michel

團體旅遊, 家庭旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Pool service

於 2025 年 7 月住了 8 晚

6/10 一般般

Joanne

情侶出遊

2025 年 8 月 7 日

喜歡：員工素質、設施服務和住宿環境和硬體

於 2025 年 7 月住了 9 晚

6/10 一般般

sherryann

2025 年 8 月 7 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

Ok let me start with the entrance and greeting it was beautiful, the girl we met at front desk made us feel welcome ,,,,, we were assigned a concierge his name is eliz what you can’t see

於 2025 年 7 月住了 3 晚

6/10 一般般

Carla

家庭旅遊

2025 年 8 月 6 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質和設施服務

Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Sara

家庭旅遊

2025 年 8 月 4 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!

於 2025 年 7 月住了 3 晚

8/10 不錯哦

torstein ulrich

家庭旅遊

2025 年 8 月 4 日

喜歡：整潔度和住宿環境和硬體

The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.

於 2025 年 7 月住了 7 晚

8/10 不錯哦

Leonardo

家庭旅遊

2025 年 8 月 3 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Relaxing

於 2025 年 7 月住了 3 晚

4/10 不太好

Monica

親子旅遊

2025 年 8 月 3 日

喜歡：整潔度

不喜歡：員工素質

Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.

於 2025 年 7 月住了 2 晚

4/10 不太好

Eric

情侶出遊

2025 年 8 月 2 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質和設施服務

We had high hopes for our vacation at ZEL Punta Cana, but unfortunately, the experience didn’t live up to expectations. While the resort itself is visually stunning — the grounds are beautiful, and the rooms are modern, clean, and very well-designed — everything else fell short, especially for a place marketed as a luxury all-inclusive. The buffet food was consistently cold and unappetizing. Every meal we had there lacked flavor and freshness. It honestly felt like food was being left out too long without proper temperature control. To make matters worse, there was very little variety for children, which made mealtimes even more difficult for families. The drinks were also disappointing — most tasted extremely watered down. Whether at the pool, bar, or restaurant, the quality was not what you’d expect from a resort of this level. Our biggest issue was with the concierge service, or rather the complete lack of it. Our concierge never introduced himself, never reached out, and never followed up. As a result, we were unable to make any dinner reservations at the specialty restaurants. We were forced to leave the resort and pay for dinner 3 out of the 5 nights, costing us nearly $500 — a major inconvenience and an unexpected expense at an “all-inclusive” resort. We reported our concerns to the front desk and staff several times, but our complaints were never addressed. There was no follow-up, no solution, and no accountability. What’s worse is that, after speaking with other

於 2025 年 7 月住了 5 晚

10/10 有夠讚

anastasia

情侶出遊

2025 年 8 月 2 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We stayed at ZEL Punta Cana for our anniversary and had a truly beautiful experience. The resort is stunning—lush, tropical, clean, and filled with charming walking paths and photo-worthy spots. The rooms were spacious, spotless, and beautifully designed. It felt like a home away from home. The staff were warm and welcoming—special thanks to Eliezer (concierge), Rafelito, Angelisa (buffet hostess), Yajaira (the sweetest barista who made the best iced lattes), Mateo (full of beachside energy), and Rudy for amazing service. Their kindness made our trip unforgettable. The food was great overall. We loved the poolside and beach restaurants for lunch—so fresh and flavorful. The buffet offered yummy salads, pizza, and daily breakfast with omelets, fruit, and pastries. À la carte and hibachi dinners were delicious, and drinks from the bars were always well made. A few small hiccups like housekeeping delays and tech issues with QR menus didn’t take away from how much we enjoyed our time here. If you visit, come prepared with personal essentials just in case—pharmacy prices can be high. ZEL has such a cozy, boutique feel. We left feeling relaxed, cared for, and already planning our return.

於 2025 年 7 月住了 5 晚

10/10 有夠讚

Ian

家庭旅遊

2025 年 8 月 1 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Beautiful property, excellent service and great food.

於 2025 年 7 月住了 7 晚

10/10 有夠讚

ESMERALDA

家庭旅遊

2025 年 7 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Excelente en todos sus aspectos! Las personas muy serviciales!

於 2025 年 7 月住了 3 晚

10/10 有夠讚

Jennifer

家庭旅遊

2025 年 7 月 30 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very cozy hotel, staff is great its very zen. Wouldn’t recommend for families more relaxing for adults

於 2025 年 7 月住了 2 晚

6/10 一般般

Elizabeth

家庭旅遊

2025 年 7 月 30 日

喜歡：整潔度和住宿環境和硬體

Nice hotel that is better for adults than for a family.

於 2025 年 7 月住了 1 晚

10/10 有夠讚

Gonzalo

情侶出遊

2025 年 7 月 29 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Had a great time at Zel Punta Cana. Staff, food and service was excellent.

於 2025 年 7 月住了 5 晚

8/10 不錯哦

Facundo

家庭旅遊

2025 年 7 月 28 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

check-in needs to improve

於 2025 年 7 月住了 2 晚

8/10 不錯哦

Camila Papini

情侶出遊

2025 年 7 月 28 日

喜歡：整潔度、設施服務和住宿環境和硬體

Pros: Beautiful property and grounds. Decent food, better than other all-inclusive resorts we have visited. It was perfect for a weekend getaway. Cons: There is a strange system in place that involves an assigned “butler” who is supposed to handle everything for you. However, we had multiple issues that were not handled properly and there is no clear chain of command to have problems addressed. Some examples include our room not being ready by 3pm check-in time, dinner reservations not confirmed, room service not delivered. Most employees seemed eager to please but better training in customer service would be helpful.

於 2025 年 7 月住了 3 晚

會員登入可享全球超過 100,000 家飯店 10% 以上折扣

蓬塔卡納Zel全包式度假村

Zel Punta Cana – All Inclusive

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