We had an excellent stay at the Meliá Hotel. Even though the hotel was quite full and there was a long line at check-in, the staff was incredibly kind, diligent, and professional. We hadn’t booked any special services like concierge or VIP access, but we were treated with great courtesy and attention.
The front desk team was especially helpful—they even created a WhatsApp group to stay in touch with us in case we needed anything during our stay, which was a very thoughtful and practical gesture.
The hotel itself is large, clean, and beautifully maintained. While it is an older property, it has charm, and everything looked well-kept. Since the resort is quite big, distances can be long, but they have little trains to help guests get around, and the staff driving them were also extremely friendly.
We spent a lovely Sunday at the beach, where we rented a shaded beach bed, which provided great comfort and shelter from the sun. The beach waiter who served us was very polite and attentive throughout the day.
Dinner was decent—not exceptional, but good—and we were pleasantly surprised to be offered a free late check-out of two extra hours, which we truly appreciated.
Overall, we had a great experience, felt well taken care of at all times, and are grateful to the hotel for their hospitality. We would definitely return.