4 outdoor pools, open 7:00 AM to 6:00 PM, sun loungers
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Reviews of Dreams Macao Beach Punta Cana - All Inclusive

4.5 out of 5
Dreams Macao Beach Punta Cana - All Inclusive
Playa Macao, Macao, Punta Cana

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 882 reviews" "
Rating 8 - Good. 178 out of 882 reviews" "
Rating 6 - Okay. 107 out of 882 reviews" "
Rating 4 - Poor. 59 out of 882 reviews" "
Rating 2 - Terrible. 52 out of 882 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented quiet just lovely
Stayed 4 nights in Apr 2024

10/10 Excellent

Daryl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean excellent food and the pools were great
Stayed 7 nights in Apr 2024

6/10 Okay

Ronald

Traveled with family
Food was mixed. Some very good, mostly pretty bland. Saw a crew spraying for roaches late at night & seeing a dead roach on a staircase didn’t inspire me…
Stayed 3 nights in Apr 2024

10/10 Excellent

RUTVIJ, NATICK

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had fun. Slides and all made it easy. No areas were crowded and even though the location was fully booked for hints were prompt and nicely done. Would definitely go here again. You can’t be disappointed!!
Stayed 2 nights in Apr 2024

6/10 Okay

JACKELINE

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t go back cats everywhere and cat poop in the beach.. Customers service was horrible cranky and rude also had to ask for the room I was in to be cleaned four times.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nina, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our trip to Dreams Macao. Our 4 teens loved everything about the whole stay, especially the Preferred Pool, the Lazy River, and the entertainment staff. Accommodations: We stayed in a 2 br villa in the. It was Spacious, comfortable and private. Our private pool was perfect during the late afternoons/evenings, and I personally enjoyed it as a shady retreat after lunch. We didn't need to use our butler except for a few reservations, some help with arranging for luggage pick up and some extra snacks in the room. Food: My teens loved the food. My husband and I were not wowed, but it was fine, and I appreciate that the kids actually ate real food. I compared it to a step up from cafeteria food, but it was fine and we didn't expect it to be much better. The coffee was great, so were the drinks. Accessibility: We have a teen with multiple disabilities, and we travel where we want, when we want, and we make it work (sometimes it sucks and sometimes it's great). We were pleasantly surprised with how accommodating Dreams Macao was. The whole resort was accessible to her in a wheelchair. The staff was gracious and helpful. Even though our room was not "accessible", it worked great for her. She was treated better in the DR than she is when traveling in the USA. The maintenance staff even helped me fix a broken foot rest on her wheelchair, which could have ruined the rest of our vacation! Definitely would recommend Dreams Macao!
Stayed 6 nights in Apr 2024

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Econcierge on 2024/4/24
Dear ManishPlease receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your feedback. We are delighted to be your host, come back anytime.Regards.

10/10 Excellent

Yournet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Econcierge on 2024/4/24
Dear Yourmet,Greetings from Dreams Macao.We feel so happy to read see your rating about our hotel, you cannot imagine how thankful we are for your positive feedback.Come back soon.Regards.

8/10 Good

Tyler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this was a great hotel. Restaurants were good. Staff was kind and friendly; really made the experience lovely. My son has food allergies and Melany was such a great help to us! The staff at the world cafe were great, especially Lisette, Ricardo and Martine. Entertainment staff were amazing and put on such a great show every night. My kids have not stopped talking about them. Negatives about our trip: Check in experience was awful. We arrived at 3:30 PM and did not get our room until 6:00 PM. It was a long travel day for us and we have two young children. We were not pleased having to wait 2 hrs for our room. They told us our room was upgraded due to the wait, but it was worse than the original room we were supposed to have. Check-out was very bad. We had requested a late check out and they told us we could stay in the room until 1 PM. At 12 PM we got multiple calls from the front desk staff every five minutes telling us we needed to check out immediately which was very stressful for us since had been told 1PM was ok! Since had to check out at 1PM (flight was at 9), my husband left our luggage at with the concierge, and had the carry on with him. He was followed by 3 security guards because of this. They were very rude and said he couldn’t have his carry on with him. This wasn't a matter of miscommunication because even when I spoke to them about it in Spanish (I’m fluent) they had no real reason for following my husband, just a Power Trip!
Stayed 8 nights in Apr 2024
Response from Econcierge on 2024/4/17
Dear Tyler,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation and for your valuable opinion.It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to vacation with you in the future.Kind regards.

10/10 Excellent

Ana, South Amboy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, very clean, staff is friendly and very helpful loved my stay
Stayed 2 nights in Apr 2024
Response from Econcierge on 2024/4/12
Dear Ana,On behalf of the entire Dreams Macao Beach Punta Cana team, we thank you for choosing us to enjoy your holidays in Punta Cana.It is a pleasure knowing that all your expectations were met at the site. We are all looking forward to your next booking to offer you another wonderful experience.Regards.

10/10 Excellent

JOSH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For an all inclusive resort the fact that the children's arcade section has an upcharge to use it seems kind of petty. Premium alcohol availability is inconsistent- you might be able to have Gray Goose one day, next day only absolute vodka is available and the next Smirnoff.
Stayed 5 nights in Mar 2024
Response from Econcierge on 2024/4/5
Dear Josh,We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience.As a service-oriented company, we understand there is always room for improvement and our guests’ experiences play a key role in this continuous process. We have been working to improve each of the areas you mentioned, as our main priority is to provide excellent service in all areas.Regards.

8/10 Good

Cesar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the desks clerks was amazing, thanks to them for great stay
Stayed 2 nights in Mar 2024
Response from Econcierge on 2024/4/3
Dear Cesar,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It is nice to read that you enjoyed the hospitality of our staff. Thank you for sharing your experience with others and we look forward to serving again very soon.Warm Regards.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip with larger group. The staff were amazing! Shout out to Alejandro and Rae Rae!
Stayed 3 nights in Mar 2024
Response from Econcierge on 2024/4/1
Dear Larry,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It is nice to read that you enjoyed your stay with us. Thank you for sharing your experience with others and we look forward to serving again soon.Warm Regards.

4/10 Poor

Edna

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We found cockroaches in the room. The US$200 cash bonus per room is a fake, we nearly had to beg for it and at the end they chose where to spend it. The food and drinks were terrible. Very dissatisfied!
Stayed 2 nights in Mar 2024
Response from Econcierge on 2024/4/1
Dear Edna,Thanks for your comments. As a service-oriented company, we understand there is always room for improvement and our guests’ experiences play a key role in this continuous process. We have been working to improve each of the areas you mentioned, as our main priority is to provide excellent service in all areas.Warm Regards.

10/10 Excellent

Dawn M, Rogers

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The location - the beach - the pools - the food - the staff. No complaints!
Stayed 7 nights in Mar 2024
Response from Econcierge on 2024/3/27
Dear Dawn,On behalf of the entire Dreams Macao Beach Punta Cana team, we thank you for choosing us to enjoy your holidays in Punta Cana.It is a pleasure knowing that all your expectations were met at the site. We are all looking forward to your next booking to offer you another wonderful experience.Kind regards.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Time share people are a bother
Stayed 3 nights in Mar 2024
Response from Econcierge on 2024/3/25
Dear Thomas,On behalf of our hotel management and the whole team, we would like to thank you for choosing our hotel Dreams Macao Beach Punta Cana for your well-deserved vacation. Your feedback is essential to us.Come back soon.

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and fun for the kids!
Stayed 7 nights in Mar 2024
Response from Econcierge on 2024/3/25
Dear Jenna,Please receive the warmest greetings from Dreams Macao Beach Punta Cana. We are delighted that the stay was enjoyable for you and your kids.We certainly hope that we have the honor of being able to vacation with you in the future.Kind regards.

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this resort was lovely. The rooms were clean and spacious. The showers were cute but not practical. We found turning both shower heads on seemed to help keep the water temperature consistent. Water does leak out of the door. We had a butler and only saw him once, but he texted and checked in if we needed anything. Not sure what you would need him for since the app is great and you can request room service, restock water, order room service and check the activities. You are not able to make reservations at restaurants but we only had to wait a few minutes. The food was fine. As an average American woman I found the serving sizes to be quite small. None of the meals impressed me. It was all just fine. I found myself craving fresh vegetables, as there were hardly any offered. The bar located beyond the pool (the one with the swings) was by far the best. They were friendly, never too crowded, made the best drinks. The entertainment team was great - especially for my 10 year old. He is too old for kids club, too young for teen activities. Baby Face and Victor OG made both of us feel welcome and excited to be there. The pools were never too crowded. Tubes are provided for the Lazy River but some people did bring their own for that or the pool. We booked the preferred package but honestly, there was no need. The swim out room would have been fun for my son. Overall.... It was a GREAT trip!!!
Stayed 5 nights in Mar 2024
Response from Econcierge on 2024/3/22
Dear Meredith,What a great pleasure for me to read such detailed feedback that will undoubtedly help other guests considering our resort to stay.I can tell you how much the entire Dreams team strives to impress our guests, people like our staff who tirelessly work every minute of the day for our guests. So thank you very much for recognizing their efforts.Please consider Dreams Macao Beach your home from now on, we will all be thrilled to welcome you back whenever you decide.Come back soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Econcierge on 2024/3/19
Dear Laura,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It is nice to read that you enjoyed your stay with us. Thank you for sharing your feedback with others and we look forward to serving again very soon.Warm Regards.

10/10 Excellent

Rasa

Stayed 5 nights in Mar 2024
Response from Econcierge on 2024/4/6
Dear Rasa, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. We hope we have the chance to welcome you back again soon. Kind regards.

6/10 Okay

Rozina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was not impressed by food and most beach and pool facilities for preferred guests
Stayed 3 nights in Mar 2024
Response from Econcierge on 2024/3/14
Dear Rozina,Greetings from Dreams Macao Beach Punta Cana.We thank you kindly for your feedback, this can only help us to make improvements in the future.Warm regards.

2/10 Terrible

Naureen

Disliked: Amenities
Stayed 4 nights in Mar 2024
Response from Econcierge on 2024/4/1
Dear Naureen,We understand you had some concerns during your stay. Guest feedback is vital so that we can provide the best service, so thank you for your rating and we regret that we fell short during your stay.Warmest Regards.

10/10 Excellent

Daniel

Stayed 4 nights in Mar 2024
Response from Econcierge on 2024/3/28
Dear Daniel,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It is nice to read that you enjoyed your stay with us. Thank you for sharing your experience with others and we look forward to serving again very soon.Warm Regards.

6/10 Okay

Cesar Agusto

Stayed 5 nights in Feb 2024
Response from Econcierge on 2024/3/27
Dear Cesar,We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience.As a service-oriented company, we understand there is always room for improvement and our guests’ experiences play a key role in this continuous process. Thanks for your feedback.Regards.

8/10 Good

Jacqueline Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Econcierge on 2024/3/25
Dear Jacqueline,Thank you very much for your recent stay in our Dreams Macao Beach Punta Cana.We appreciate that you took part of your time to share your feedback with others.Do not hesitate to come back soon.Regards.

10/10 Excellent

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time coming here. It was exceptional. The staff was very awesome and service was great. I will sure come back.
Stayed 3 nights in Mar 2024
Response from Econcierge on 2024/3/5
Dear Gerardo,Greetings from Dreams Macao.Your amazing words are going to be shared with all the team, to keep them committed to the excellent job they are doing.We are all looking forward to your next booking to offer you another wonderful experience.Regards.

10/10 Excellent

Denis

Stayed 2 nights in Feb 2024
Response from Econcierge on 2024/3/21
Dear Denis,Greetings from Dreams Macao.It is wonderful to see your rating about your recent stay in our hotel, there is nothing better than being able to meet the expectations of our guests.Do not hesitate to come back soon.Regards.

6/10 Okay

Merline

Traveled with family and small children
Liked: Cleanliness
I did not get any of the benefits from paying to level up. Paid for exclusive restaurants that were closed because of private weddings. Our exclusive butler did not follow through with requests. There was nothing gained for the extra expense.
Stayed 3 nights in Feb 2024
Response from Econcierge on 2024/2/26
Dear Merline,We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience.We have taken note of the opportunity area kindly mentioned in your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future.Regards.

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week at dreams macao beach with our family (two kids under 5). We loved it. They have a nice lazy river with water slide (kids need to be 3ft9 to go on them) and a nice kids pool area. They also have beautiful pools. The hotel was clean and the staff was very nice. They love kids and they definitely paid attention to them. The entertainment was good but I wish they started earlier for the kids. They have an arcade with bowling but you need to pay extra and it’s expensive. All in all we loved our stay and would recommend
Stayed 7 nights in Feb 2024
Response from Econcierge on 2024/2/24
Dear Josee,Please receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all the facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to vacation with you in the future.Kind regards.

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver good
Stayed 2 nights in Feb 2024
Response from Econcierge on 2024/2/19
Dear J,Please receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your positive experience. Do not hesitate to come back soon.Regards.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! J VENTURA at the preferred pool and our butler ADRIAN were incredible and made our trip an amazing experience
Stayed 5 nights in Feb 2024
Response from Econcierge on 2024/2/19
Dear Christina,Thank you for choosing us as the destination for your holidays. We will let our staff know about your compliments, and look forward to the privilege of welcoming you back soon.Warm Regards.

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Econcierge on 2024/3/21
Dear Jessica,On behalf of our hotel management and the whole team, we would like to thank you for your feedback. Your opinion is essential to us.We hope we have the chance to welcome you back again soon. Kind regards.

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Not crowded even though it was sold out. Never waited more than a few minutes for anything. Good size. Not too much walking. Food was good and lots of options.
Stayed 4 nights in Feb 2024
Response from Econcierge on 2024/2/15
Dear Stephen, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and accommodating. Place is great for families. Food was also very good.
Stayed 6 nights in Jan 2024
Response from Econcierge on 2024/2/14
Dear Jose,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation and thank you for your nice comments.Come back soon.Regards.

10/10 Excellent

Alicia

Can’t wait to go back!
Stayed 6 nights in Jan 2024
Response from Econcierge on 2024/2/13
Dear Alicia.Greetings from Dreams Macao Beach Punta Cana!It was a delight to host you. We look forward to welcoming you back soon.Regards.

10/10 Excellent

Joel M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment was excellent. Johnny Bravo, Justin Bieber, Baby Face and Michael Jordan were very friendly and had everyone having a great time! I recommend this resort to all my family and friends! We had an amazing time and will be back.
Stayed 3 nights in Feb 2024
Response from Econcierge on 2024/2/13
Dear Joel,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.We are happy to confirm that you enjoyed the entertainment activities and the service you received from our friendly staff, especially those mentioned.We appreciate your feedback and look forward to welcoming you back soon.Warm Regards.

10/10 Excellent

DRAGAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was excellent! Gym could have better equipment!
Stayed 8 nights in Feb 2024
Response from Econcierge on 2024/2/12
Dear Dragan,Greetings from Dreams Macao Beach Punta Cana! Thanks for your feedback, your opinion is very important to us.Come back soon.Regards.

8/10 Good

Tia

Stayed 2 nights in Feb 2024
Response from Econcierge on 2024/3/21
Dear Tia,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It is nice to know that you enjoyed your stay with us overall. We look forward to serving again very soon.Warm Regards.

10/10 Excellent

Brian, delanco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and his butler staff were excellent , entertainment team with willie wonky, baby face and others went all out at every event to make a great show
Stayed 6 nights in Feb 2024
Response from Econcierge on 2024/2/12
Dear Brian,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation.It was a delight to host you, we are happy to confirm that you enjoyed the exceptional service you received from our friendly staff, especially those mentioned. We appreciate your feedback and look forward to welcoming you back soon.Warm Regards.

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very nice. Surfers were fun to watch. Staff were very friendly and pleasant.
Stayed 5 nights in Jan 2024
Response from Econcierge on 2024/2/6
Dear Lorna,Greetings from Dreams Macao Beach Punta Cana.Thanks for your comments. We will let our staff know about your compliments.Warm Regards.

10/10 Excellent

Eszter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, this was our second time and we'll be back.
Stayed 6 nights in Jan 2024
Response from Econcierge on 2024/2/5
Dear Eszter,On behalf of our hotel management and the whole team, we would like to thank you for choosing one more time our hotel Dreams Macao Beach Punta Cana for your well-deserved vacation and for highlighting your beautiful experience. Do not hesitate to come back soon,Regards.

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VIP offerings were very limited. Butler was not attentive. Top shelf drinks only available inside club. Items were limited daily.
Stayed 4 nights in Jan 2024
Response from Econcierge on 2024/2/5
Dear Brian,Thank you for trusting us with your holidays in Dreams Macao Beach Punta Cana.Your kind feedback and suggestions are much appreciated; we will add these remarks to our plan of continuous enhancement, as they help us to achieve perfection in every aspect.Regards.

10/10 Excellent

Corey Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Econcierge on 2024/3/21
Dear Corey,Please receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your positive experience. We certainly hope that we have the honor of being able to vacation with you in the future.Kind regards.

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would be back again staff is the best in this hotel apart that food and drinks are the best
Stayed 3 nights in Jan 2024
Response from Econcierge on 2024/2/2
Dear Guest,Please receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your positive experience. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to vacation with you in the future.Kind regards.

10/10 Excellent

SAMUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very friendly, polite and very helpful on the property was amazing I didn’t like was nothing. I just had a wonderful experience.
Stayed 4 nights in Jan 2024
Response from Econcierge on 2024/1/30
Dear Samuel,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation and thank you for taking the time to write this review. We are happy to learn that we could meet your expectations.We look forward to serving you again very soon.Warm Regards.

8/10 Good

Ivana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Beautiful beach and hotel. Be careful with cats, my kid got scratched but luckily resort has a doctor on site so we were able to get care. Everything was excellent and common areas very clean but we could not get anyone to wash the bathtub for few days so for that reason only I did not give 5 star. When phoning for extra towels those were delivered within minutes and room service is available.
Stayed 4 nights in Jan 2024
Response from Econcierge on 2024/1/30
Dear Ivana,Thanks for your comments. We are delighted that your stay with us was enjoyable overall.We are all looking forward to your next booking to offer you another wonderful experience.Regards.

4/10 Poor

Igor, North Palm Beach

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice rooms, nice views. AC wouldn’t shut off so it was freezing in the rooms. Hotel didn’t have enough towels for everyone, not enough loungers for everyone at the hotel, food was served cold. My child’s things were stolen and our lounger spots were stolen.
Stayed 4 nights in Jan 2024
Response from Econcierge on 2024/1/24
Dear Igor,Thanks for taking the time to share your experience at Dreams Macao Beach Punta Cana.Your kind feedback and suggestions are much appreciated; we will add these remarks to our plan of continuous enhancement, as they help us to achieve perfection in every aspect.Regards.

10/10 Excellent

Ashlyn

Stayed 5 nights in Jan 2024
Response from Econcierge on 2024/2/10
Dear Ashlyn,Thanks for your feedback. Your opinion is very important to us.Best regards.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Econcierge on 2024/1/17
Dear Christine,Thank you for choosing Dreams Macao Beach Punta Cana for your recent holiday and providing us with your feedback. We look forward to having the pleasure of hosting you back again soon.Warm Regards.

10/10 Excellent

Carol

Stayed 6 nights in Jan 2024
Response from Econcierge on 2024/1/18
Dear Carol,Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation. It was a delight to host you, we are happy to confirm that you had a great experience overall. We appreciate your feedback and look forward to welcoming you back soon.Warm Regards.