Hello, although we met wonderful people and our room was nice and kept clean and stocked, we are VERY disappointed that the pictures of the resort on your site shows a beach and there was no such beach! We chose Cancun for their white sand beaches and to pay what we did for that experience and not receive it is shameful at the very least! It is your responsibility to keep up with what is and is not available at these resorts if you are advertising for them and you did not do your job!
Brandi
於 2024 年 5 月住了 5 晚
8/10 不錯哦
Jennifer
2024年5月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jennifer
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Crystal
2024年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place
Crystal
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Yohandy
情侶出遊
2024年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was beyond my expectations except for the beach, very happy with my stay.
Yohandy
於 2024 年 5 月住了 3 晚
6/10 一般般
Scott J
情侶出遊, 團體旅遊
2024年5月9日
喜歡:整潔度和住宿環境和硬體
Property was clean and well maintained. Road leasing to it is very isolated and not well kept
Scott J
於 2024 年 5 月住了 4 晚
4/10 不太好
Charina
情侶出遊
2024年5月8日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Most of the staff were on their phone and barely acknowledging us. They were mostly trying to sell things that weren’t inclusive. The room, wasn’t ready by 3pm. The dining is very limited. They couldn’t really help with transportation, some of them didn’t know much of the transportation company that they suggested. I personally wouldn’t come back or recommend this resort.