Hola James!Thank you for sharing your feedback! We're delighted to hear that you had a great experience overall. We appreciate your observations about the beach and will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay!Best regards,eConcierge

Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Dear guest,As part of our quality follow-up, we would like to express our appreciation for the time invested to share with us your insights and apologize for any dampening circumstances led by the situation described in previous correspondence; We truly value your information about the events that may have changed the perception during your vacations.Please accept our sincere apologies for not having met your expectations on this occasion; this was an isolated situation, and it is not part of the standards that characterize our service.Be certain that it will never be our intention to disappoint any of our guests and rest confident that proper measures are being taken already to improve, correct, and avoid this from happening to any other guest. Our commitment is to offer a high-quality level of service to all our guests, and we will make all efforts to ensure a magnificent experience for our clients.On behalf of the team, we would like to welcome you again to showcase our daily improvements and innovations.Best regards,eConcierge

Hola Sabrina!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.We also want to congratulate you on your engagement, being confident that you will have a happy life full of love. We will be waiting for you for your honeymoon celebration. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Antoinette!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Ashley!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Robert!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Matthew!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Brenda!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Santa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and that you enjoyed your swim-out room; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Cori,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

Hola Belma!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Debra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Jerrod!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola James Ronald!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Raymond!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Stephanie!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Brittney!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Kenna!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Jatnna!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

Hola Lauria!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Rafik!We would like to thank you for taking the time to share your review regarding your recent stay with us.It is important to highlight that there are 7 different specialty restaurants on the property with many options for food and dishes, including an international buffet. On the other hand, we do not have a limit on food or drinks for our guests, except if there is a health or safety risk.Nevertheless, we appreciate your feedback and want to apologize for not meeting your expectations.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

Hola LADARIS,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

Hola Derek!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Ruhul!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Antonette,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way.To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We have researched our system and found your room number; we found no other bugs than mosquitos around the area as it is their natural environment. Nevertheless, we have protections in every room to keep these harmless living beings away.We appreciate your feedback and on behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

Hola Tyra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Jennifer!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Justin!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Joselyn!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Abbe!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Keith!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Ali,Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We regret to learn that your experience was far from pleasant. Please, be certain that this situation does not meet the usual standards of our resort and brand, and we will take the proper measures to prevent recurrences like this in the future.We sincerely look forward to welcoming you back on a future occasion and providing you with the excellent service that characterizes our brand and resort.Best regards,eConcierge.

Hola James!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Hola Kamila!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

Dear Priscilla!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

Dear David!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

Dear Nathifa!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

Dear Jessie !Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity of welcome you again soon.Sincerely,Guest Relations Team

Hola Sherif,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

Hola Brandi,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

Hola Lorena!Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations and we apologize for any inconvenience caused. We want to highlight that our staff reminds the guest to make sure the "don't disturb" light is off while waiting for room service; otherwise, our staff is not allowed to knock on the door or go in if the light is on. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.

Hola Mary,Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations, and we apologize for any inconvenience caused.In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please contact us directly with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.

Hola Nideara!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your rate; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Sheniquia!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your rate; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Vincent!Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations and we apologize for any inconvenience caused. In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please send us a message with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.

Hola Setareh!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your rate; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola Dwayne!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your rate; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

Hola LorenaThank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations and we apologize for any inconvenience caused. We would like to highlight that our staff explains how the lights and a/c work when you get in your room, for example, the doors need to be closed to have the a/c working.However, please send us a message with details about your stay, along with any complaints or concerns you may have in order to give them a solution. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.