Outdoor pool, open 8:30 AM to 10:00 PM, sun loungers
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Reviews of La Cautiva Iguazú Hotel

2.5 out of 5
La Cautiva Iguazú Hotel
Apóstoles 90, Puerto Iguazú, Misiones

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 123 reviews" "
Rating 8 - Good. 37 out of 123 reviews" "
Rating 6 - Okay. 20 out of 123 reviews" "
Rating 4 - Poor. 11 out of 123 reviews" "
Rating 2 - Terrible. 8 out of 123 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Great staff
The staff were amazing. So kind and helpful. The animals on the property were great fun to see. Cats, chickens, etc. The pool looked clean and fun but we never got the chance to use it as we checked in late and left early. The room was a little run down but it was clean enough. The great staff made this hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Susana, Shoreline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Sarah

Traveled with partner
The pictures were a bit misleading; our room was not as nice as we thought it would be, and the pool was very dirty (green and you couldn't see the bottom; I'm amazed people were swimming in it). If from out of country, don't keep a tab; pay with pesos as you go from the cambio in town or you will get a HORRIBLE exchange rate which definitely left a bad taste in our mouth as we checked out. It is kind of in the middle of nowhere and Taxis needed help getting there; not walking distance to much though there was a store and panaderia within 1km. The grounds were very natural which was nice; there are birds like geese and ducks and chickens in "enclosures" (pretty open). Sounds of nature instead of cars and horns. They have an onsite restaurant which had good pizza; breakfast wasn't bad though standard fare.
Stayed 3 nights in Nov 2023

6/10 Okay

Julian

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Maria Carmen

Stayed 4 nights in Jun 2023

8/10 Good

Daniel

Stayed 7 nights in Jun 2023

10/10 Excellent

Walter

Stayed 4 nights in May 2023

10/10 Excellent

Miluska

Stayed 2 nights in Apr 2023

8/10 Good

Bronislava

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place to stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Sofia Ana

Stayed 5 nights in Mar 2023

6/10 Okay

Carl

Traveled with family and small children
The property is gorgeous, large, and fun to explore. A lot of character and many animals. The pool is great. There’s a lot of potential but the rooms are in desperate need of an update. Old rundown furniture, linens, and the breakfast was all breads and a few fruit. You get what you pay for here. We arrived at night and didn’t sleep to great the first night, but the room grew on us as we got used to being there in the day time.
Stayed 2 nights in Mar 2023

6/10 Okay

MARIA

Stayed 7 nights in Mar 2023

10/10 Excellent

Julie

Stayed 1 night in Feb 2023

4/10 Poor

Blanca

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Overall the place was dark and uncomfortable, with crappy towels, non-fitted sheets that came lose during the night, no shampoo or blow drier provided, etc. Moreover, the hotel was located far from everything on a road full of potholes and mud. The buffet breakfast left much to be desired and there was hardly anything left after 1h of the breakfast start.
Stayed 2 nights in Sep 2022

8/10 Good

Anthony

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
The property was nice and the staff were super helpful. They secured us a driver for the next day so we could take a trip into Brazil.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel rooms
It is a disgusting hotel. I hate leaving bad reviews, but this place deserves one. The people at the front desk were rude both at the night check in and when we checked out. It was like they went out of their way to make you uncomfortable. The duplex we stayed in was disgusting. There were huge rips in the sheets that exposed the mattress, which you had to touch to sleep on. We slept in our cloths, because part of the bed was just bare mattress. The beds were old and gross. It was soft and lumpy from so many people sleeping in them. The unit smelled like urine, as did the bed. There were the flies you see in bathrooms that have not been cleaned properly, covering the bathroom. The flooring throughout the room was coming up. Stains on the blankets , sheets, couch, and curtains. Too many cockroaches to count. Just an absolute dirty and nasty room. In the 5 months I have been traveling in South America , it was early the worst place I stayed. At $65, it was also one of the most expensive places too. Spend your money at another hotel in town. We found other places that were great in town. This place was offensively bad...
Stayed 1 night in May 2022

2/10 Terrible

Luis Antonio

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about it, was TERRIBLE The rooms were musty and mouldy, dangerous to one’s health. I sent pictures to Expedía, Customer Service. The rooms are in total disrepair. No handle on shower sliding door to close when showering, just in the inside, this made it impossible to shower properly as water spilled outside the shower, we had to dry the bathroom floor after shower. Also, I don’t understand why, if I paid for the booking, they had to charge our friend taxes. He paid about $29 US approx. They said it was because he was Argentinean. Other hotels in Argentina didn’t charge that tax to our friend, since the bookings are in our name as Canadians. Our friend asked for an official receipt but they did not provide it. He wanted to go to the Argentinean Tax Agency to dispute the charge but without an official receipt is not possible. I don’t know how they get to be rated a “3 Star Hotel”. It’s not even a 1 star. I canceled my stay with Expedia. I am expecting to receive a confirmation for a refund of at least 2 days out of the 3 we were supposed to stay. Anyway, I don’t think Expedia should be advertising this business whatsoever, at least until they get their house in order.
Stayed 3 nights in Apr 2022

8/10 Good

EUNGSOO

Liked: Staff & service
Disliked: Cleanliness
Not bad
Stayed 2 nights in Apr 2022

8/10 Good

Don, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice atmosphere and the staff were very helpful and friendly. The place does show its age, but offers extremely good value.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Secluded but noisy birds, breakfast was terrible otherwise nice pool and rooms
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
beautiful setting pool is great food good and cheap but too remote from town staff speaks but does not really understand english says they can arrange bus or van trips but doesnt follow through, then wants you to use more expensive taxis, which they have a kickback arrangement with
Stayed 3 nights in Feb 2020

10/10 Excellent

Silvia, Poland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the tranquility and the availability of the staff
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we booked this hotel we weren't expecting much because of the price. We just wanted somewhere to stay close to the falls that had a pool we could use in the afternoons.The pool was the best part. The room was clean but in desperate need of redecorating. Walls were stained and marked, paint peeling and furniture falling apart. The aircon worked but made a terrible noise. The onsite restaurant is convenient but is very basic with a limited menu and expect cold food. You can buy a limited selection of drinks at reception which can be enjoyed by the pool. And hes there are about 4 roosters on site.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Who puts loud roosters and turkeys right outside a hotel room? They crowed incessantly from 4-7 am (one night started at 2am!) and woke up everyone in our family each night so we were all exhausted for our tours. The property itself was fine and the staff was nice, but it doesn’t make up for the lack of sleep. The jungle bird sounds are pleasant during the day.
Stayed 3 nights in Dec 2019

4/10 Poor

D

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is exactly worth the $28 or so/night US . Old property, away from town, in a neighborhood. Has cut glass on the edge of the wall, our door was not fitted so there was a almost 1” gap where we saw out of our door. People were kind, they cleaned well as can, AC worked, breakfast low end. Kind of glamping in the jungle.
Stayed 2 nights in Dec 2019

8/10 Good

Roberto

Traveled with group
Liked: Cleanliness
Nice place and very natural gardens, just need to improve a little their lobby.
Stayed 1 night in Nov 2019
Response from La Cautiva team on 2019/11/30
Roberto, thank you very much for your comment, it helps us to improve, we will consider it. Best regard

8/10 Good

Kai

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Cautiva
Great value for money, hidden away in the middle pf nature. Amazing service and friendly staff. To improve: app mentions presence of a tv, but there was none. So update the listing....Fridge was broken, which we were able to use the central fridge of the hotel, but no effort was made to fix or replace the fridge. Other than that it was a great stay.
Stayed 3 nights in Nov 2019

6/10 Okay

Jody

Budget option
My room was ok. a bit run down but everything worked. Nice pool. Breakfast disapeared very early. A bit of a walk to most places for other meals and attractions.
Stayed 3 nights in Nov 2019

8/10 Good

Mike, Camano Island, Washington State USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful more rustic experience. It is located between the falls and town. The airport is a short distance away by car. We rented one to get around the park, the city and to our lodging. The staff and restaurant were a very pleasant surprise. Especially at night when we tired and wanted a quick bite. The animals and big pool where a nice bonus. Situated in the jungle it was very quiet and getting a good nights sleep made easy. The rooms are small interconnected cabins.
Stayed 1 night in Oct 2019

10/10 Excellent

Tiffany, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place that was really clean, really well organized, and a really great environment. We really loved the rustic feel with modern amenities.
Stayed 2 nights in Sep 2019
Response from La Cautiva on 2019/10/2
Hi Tiffany, thank you so much to choosing us! :) We hope to see you again!! Best regard, La Cautiva team.

10/10 Excellent

Attilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!!!!
Everything was wonderful!!!
Stayed 1 night in Aug 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que lindas las cataratas
Very nice people. Comfortable bedroom. Nice restaurant!
Stayed 2 nights in Jul 2019
Response from La Cautiva on 2019/8/29
Dear Abraham, Thank you very much to choosing La Cautiva Iguazú in the city of the waterfalls. We hope to see you again soon. best regards, the team La Cautiva Iguazú.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great time! Clean, nice place (bed is a little hard) with helpful staff and awesome pool
Stayed 2 nights in Feb 2019

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you get a lot of piece and quite, nice to relax, good service and helpful staff
Stayed 5 nights in Jan 2019
Response from Team La Cautiva Iguazú Hotel on 2019/1/20
Thank you so much for your feedback! It's really important for us to know you had a great experience here:)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean well kept place. Staff was very friendly and helpful.
Stayed 1 night in Jan 2019
Response from Team La Cautiva Iguazú Hotel on 2019/1/20
Thank you so much for your feedback! We really appreciate it :)

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet lodge
Excellent service, lovely jungle lodge, definitely recommend!!
Stayed 1 night in Nov 2018
Response from La Cautiva on 2018/12/16
Thanks for staying with us! Your opinion is very important to us!!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Authentic rural experience! The swimming pool is nice, cannot rely on internet.
Stayed 4 nights in Nov 2018
Response from . on 2018/12/6
Thank you very much for your comment, we will do our best to improve our services

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from . on 2018/12/6
Muchas gracias

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, friendly staff, comfy room, nice breakfast.
Stayed 3 nights in Sep 2018
Response from Diego on 2018/9/24
Thanks for your feedback!

10/10 Excellent

JFA, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a wonderful stay and the advices you gave to me about Iguazu y lad Carataras ! I wish you the very best :)
Stayed 3 nights in Aug 2018
Response from Naty and Diego on 2018/9/10
Thanks for your feedbad!! :-)...

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
La Cautiva
Diego and Natalia couldn’t have been nicer. They went out of their way to make our stay enjoyable, answering all our question concerning transportation, prices, restaurants, ATM’s and any other information a traveler might have. The location is between The town of Iguazú and the Falls within easy driving distance to both locations. I would highly recommend this hotel.
Stayed 2 nights in Jan 2018
Response from La Cautiva Hotel on 2018/2/6
Thank you so much for your comment! We are very happy to know you had a good time here. We've enjoyed your company too!! ´till next time ;) Best regards

8/10 Good

Zayera

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place which needs a makeover
This is a quiet nice hotel, with rooms for couples and families. However it is a few kilometers from the city center, only option to get here is by Taxi. Buses cross the main street, but is ca 1 km from the hotel. They have animals and fruit trees but not well managed or catered.
Stayed 4 nights in Dec 2017
Response from La Cautiva Hotel on 2018/2/6
Thank you so much for your comment! We will keep it up to improve it and make it better for your next visit ;) Best Regards!

10/10 Excellent

Julio, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the treatment received, was excellent
Great experience , Naty and Diego are great host. They ve only been a while running this place, but they do an excellent job.
Stayed 1 night in Aug 2017

10/10 Excellent

Alan

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ANGELICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Solo pasamos una noche y se descansa bien, para más días supongo que hay temas de transporte y de poder salir a cenar o comer algo ya qué está retirado del centro
Stayed 1 night in Aug 2023

8/10 Good

Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Lo mejor la pile. Y la barra de la pile. Lugar fresco lleno de árboles. Desayuno aprobado.
Stayed 5 nights in Feb 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bom porém poderia ser Ótimo.
Ao Chegar não havia ninguém mesmo assim o atendente nos fez sentar e esperar, até que eu me levantei e fiquei olhando pra ele assim ele nos atendeu. Após esse inconveniente nos levou até os quartos e se mostrou mais cordial. O Quarto estava bem organizado porém com um odor forte, ambos pois reservamos dois quartos. A acomodação é bem simples e a geladeira só serviu como armário pois as nossas coisas não foram refrigeradas. Se não fosse o cheiro forte no quarto a viagem seria mais confortável. A temática do lugar é incrível.
Stayed 1 night in Dec 2022