The Shenbaga Hotel and Convention Centre is near Pondicherry's vibrant beachside. Guests can enjoy the outdoor or children's pool, dine at two restaurants, and use complimentary in-room WiFi. The attentive staff consistently receives praise from visitors.
Located in Puducherry, Shenbaga Hotel and Convention Centre is near the beach. Sri Aurobindo Ashram and Ananda Ranga Pillai House are local landmarks, and the area's natural beauty can be seen at Pondicherry Promenade Beach and Bharathi Park. South Indian Traditional Arts Cultural Centre and Botanical Gardens are also worth visiting. Visit our Puducherry travel guide
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Shenbaga Hotel and Convention Centre. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.
Additional perks include:
An outdoor pool
Free self parking and valet parking
Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
An elevator, concierge services, and a banquet hall
Room features
All 124 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
Bidets and free toiletries
LCD TVs with cable channels
Wardrobes/closets, refrigerators, and electric kettles
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Marilyn
Poppy
Tulip
Things to do
24-hour health club
Outdoor pool
Family friendly
Free babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
10,753 square feet of conference space
Business center
Meeting rooms
Outdoors
Terrace
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
Restaurant dining guides
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to January 15:
One of the dining venues
Bar/Lounge
Business center
Laundry facilities
Meeting facilities
Parking area
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
7 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: INR 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Shenbaga Hotel Pondicherry
Shenbaga Hotel
Shenbaga Pondicherry
Shenbaga
Shenbaga Convention Puducherry
Shenbaga Hotel Convention Centre
Shenbaga Hotel and Convention Centre Hotel
Shenbaga Hotel and Convention Centre Puducherry
Shenbaga Hotel and Convention Centre Hotel Puducherry
Frequently asked questions
Does Shenbaga Hotel and Convention Centre have a pool?
Yes, this property has an outdoor pool. The pool is closed seasonally each year from December 25 to January 15.
How much does it cost to stay at Shenbaga Hotel and Convention Centre?
As of 2026/3/14, prices found for a 1-night stay for 2 adults at Shenbaga Hotel and Convention Centre on 2026/3/16 start from NT$1,483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shenbaga Hotel and Convention Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Shenbaga Hotel and Convention Centre?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Shenbaga Hotel and Convention Centre?
Check-out is at 11:00 AM.
Where is Shenbaga Hotel and Convention Centre located?
Situated near the beach, this hotel is within a 15-minute walk of Kanniga Parameswari Temple, Ananda Ranga Pillai House, and Sri Varadaraja Perumal Temple. Sri Aurobindo Ashram and Arulmigu Manakula Vinayagar Temple are also within 15 minutes. Pondicherry-Puducherry Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shenbaga Hotel and Convention Centre Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 20 out of 77 reviews
10 - Excellent
20
Rating 8 - Good. 37 out of 77 reviews
8 - Good
37
Rating 6 - Okay. 13 out of 77 reviews
6 - Okay
13
Rating 4 - Poor. 6 out of 77 reviews
4 - Poor
6
Rating 2 - Terrible. 1 out of 77 reviews
2 - Terrible
1
Reviews
10/10 Excellent
KRISHNA VENI
2025/11/17
Liked: Cleanliness, room comfort
Very pleasant stay in comfort.
Rooms are big and good.
only one issue - the toilet at main lobby needs to be maintained with cleanliness and that is frequently used by guest.
I stay at Shenbaga every time I visit Pondicherry. It is comfortable, safe and clean. Breakfast buffet is excellent! The a/c is great especially on those hot and humid days and nights
Sri
Stayed 3 nights in Sep 2024
6/10 Okay
Verified traveler
2025/1/8
Disliked: Staff & service
The hotel was big with all amenities of a 4 star hotel. Breakfast was good. Room and bathroom were clean but need a revamp. The hotel is 10 to 15 minutes walk to The Promenade.
Verified traveler
Stayed 1 night in Jan 2025
6/10 Okay
T
2024/5/1
Liked: Staff & service
Perfectly acceptable stay.
A reasonable hotel in a good spot outside of the French Quarter. Food in the restaurant was good, room a little tired. The bar needs daylight not neon lighting, and so much more could be made of the rooftop pool. A reasonable pool was an absolute must for us, otherwise we would have stayed in the French Quarter - although the promenade really isn't anything to write home about.
I had a wonderful experience at the hotel. The only thing I didn't like was the Spa. It was absolutely the worst spa and massage I've ever had and there was some suspicious behaviour in there which I avoided. However, I know that the spa is run separately. I would just recommend the management of this hotel to disassociate with the Spa and/or remove its mention from the website. Otherwise the hotel itself was perfect. Great food, great service, really wonderful experience.
Dated hotel used mostly by travel groups. Very limited English speaking staff which is really not acceptable considering they are a four star hotel and charge those prices. Rooms are old but cmfortable
Kuldeep
Stayed 3 nights in Feb 2023
4/10 Poor
Sanjay
2022/9/16
Disliked: Cleanliness, staff & service, amenities
The breakfast is horrible. The staff are dis courteous.
The room linen was dirty and torn and used
Location is good but the people at the hotel and the service is just pathetic
Breakfast is pretty good. Bathrooms in the property needs maintenance. The bathtubs and commode do have stains as they are old. Room-service staff attending the calls needs training on customer service.
Overall the stay was pretty decent.
L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention.
Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus.
Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez.
le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage !
Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas.
Très déçus de notre investissement.
The service was really good. All staff were polite, and the hotel was kind enough to allow a last minute extension of our booking as well as a late checkin. A simple, clean business hotel with nice Christmas decorations and a diverse breakfast spread. I'd definitely recommend to travellers to Pondicherry
I love the front office and bellboys ('bell men') hahaha. They were very professional. The pondicherry seafood soup was just out of this world and its my greatest memory.
Good hotel at a great location. We opted for the duplex room to accommodate the kids comfortably and they really enjoyed the separate upstairs bed 😊. I drove down to pondicherry and was very particular that the hotel needs to have proper parking space for my SUV. As you know, many of those boutique hotels in pondy has issues with parking and most of the time you have to do a street side parking which is very much a hassle. Shenbaga has proper parking and valet.
The restaurant needs special mention, the Pondicherry special Prawns and fish dishes were really tasty. The buffet breakfast was also a good spread, catering to Indian and foreign guests.
Overall I am happy with the hotel.
Habitación amplia, aunque necesitaría una remodelación. Desayuno pobre
Verified traveler
Stayed 1 night in Aug 2019
6/10 Okay
David
2019/8/20
Liked: Staff & service, room comfort
ok hotel in Pondy
The hotel was nice and pleasant, the room was very large, and the staff was helpful, but the room smelled of smoke and the linen and towels were greyish.
David
Stayed 2 nights in Aug 2019
6/10 Okay
Simon
2018/12/2
Disliked: Property conditions & facilities
Average
We stayed here for 2 nights. The room was spacious and clean, but in need of updating. We experienced a lot of noise - both from our neighbours’ children (the interconnnecting door seemed to have little sound proofing) and the hallway (decor is predominantly tiled/hard surfaces and seemed to be an echo chamber). The bed was very hard. Good hot water but bathroom dated and the workmanship appeared amateur. Wifi was good. The rooftop pool area was spacious with plenty of loungers. Breakfast (included) was predominantly Indian, with an egg station - quality and choice average. Location was ok, a 10 minute walk from the northern end of the beach. In hindsight I wish we stayed in one of the quaint villas in the heart of the French Quarter.
Simon
Stayed 2 nights in Nov 2018
6/10 Okay
Verified traveler
2018/8/21
Liked: Cleanliness, room comfort
Good location. Fairly new hotel. Room was large with three beds for three people.