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Reviews of The Provincetown Hotel at Gabriel's

3.5 out of 5
The Provincetown Hotel at Gabriel's
102 Bradford Street, Provincetown, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 912 reviews" "
Rating 8 - Good. 392 out of 912 reviews" "
Rating 6 - Okay. 113 out of 912 reviews" "
Rating 4 - Poor. 17 out of 912 reviews" "
Rating 2 - Terrible. 12 out of 912 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher, Shelton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and property are the best in Provincetown
Stayed 7 nights in Mar 2024
Response from EB on 2024/3/27
Thank you, Christopher, for your kind review. Very glad you enjoyed your stay. It was a pleasure to host you. We welcome you back anytime!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Julia Child room. Nice Kitchen area with everything needed to make a nice dinner. Bed was very comfortable. All the windows and skylights were wonderful. Very quiet. The staff texted several times to make sure we didn't need anything. Exceded expectations. We are looking for to returning for a longer stay next time.
Stayed 1 night in Feb 2024
Response from EB on 2024/2/21
Thank you Annette for your review. It was fabulous hosting you! So glad you had a great stay. Look forward to having you again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from EB on 2024/2/21
Thank you, Matthew, for your review. It was a pleasure hosting you. Come back anytime!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from EB on 2024/2/21
Thank you for your review. It was nice hosting you! Happy that you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Amazing, comfortable, friendly, and charming, Nov 17-19-2023 I had the pleasure of spending the weekend at the Gabriel, in the spacious Julia Child apartment. After a quick and easy check-in, I was escorted through it a enchanted garden passed the water feature to the back of the property to my room for the weekend. The Julia Child apartment was located on the second floor and once inside I was amazed! The space was large modern and comfortable. Staff and amenities were friendly and lovely. This is a ten out of ten.
Stayed 2 nights in Nov 2023
Response from Katerin on 2023/11/23
Hi David, we are extremely happy that you loved our beautiful hotel. We loved that you enjoyed your time in one of our beautiful rooms. We look forward to seeing you in another time soon.Happy Thanksgiving!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Elizabeth Brooke on 2023/10/31
We're delighted for the 10-star review, thank you!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Great staff!
Loved our first visit to Gabriel’s. The staff was super kind and our room was gorgeous. We got the Susan room w/jacuzzi bathtub and washer dryer. Great way to end our long week road trip. The manager Barbara was so nice and accommodating when I let her know I was vegan and had vegan options s for me the next morning. The only minus was parking after a long road trip. Had to rush and unload the car and park up the hill. Totally understanding since it’s a small beach town, but leaving in the morning was a traffic jam. Would totally pay extra for valet. (Wink) Despite the parking, we are already planning a summer trip.
Stayed 1 night in Oct 2023
Response from Elizabeth Brooke on 2023/10/31
Your review warms our hearts. We can't thank you enough for your kind words.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
very well located on Bradford St. near center of town, yet quiet and private. Beautiful historic buildings with updated rooms and excellent breakfast.
Stayed 1 night in Oct 2023
Response from Elizabeth Brooke on 2023/10/31
We're thrilled you had a great experience, and we're grateful for your positive review.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Elizabeth Brooke on 2023/10/31
Thank you for the 10-star review.

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, comfortable and spacious stay
Wonderful stay! Room was comfortable and clean, amazing shower. Walkable to downtown. Safe. Good communication with and by staff. Parking provided but short walk. Could not recommend enough!
Stayed 1 night in Oct 2023
Response from Katerin on 2023/10/5
Hi Sheryl, we are so happy that you enjoyed your stay with us. We hope to see you again in another time.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Katerin on 2023/10/3
Thank you Bernard!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Bed & Breakfast.
Excellent and very walkable, central location in Provincetown. Updated bathrooms, kitchenette and sitting area. Peaceful and clean gardens. Full , made-to-order, breakfast.
Stayed 1 night in Sep 2023
Response from Katerin on 2023/9/25
Hi Christine, thank you for your lovely review. We look forward to seeing you in another time soon.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from KATERIN on 2023/9/15
THANK YOU ABRAHAM FOR YOUR WONDERFUL REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So chill.
It was exactly perfect. Seriously. I am an old Truro resident. I love PTown. This spot is a great location. The property is serine, calm, and very cute. Very clean. Quiet, but right where you want to be. I literally said, when I got there, “Ok, I could live here.” We will be back. Soon, I hope. Oh, breakfast was great. Nice and fresh!
Stayed 1 night in Aug 2023
Response from Katerin on 2023/8/22
Hi Matthew, thank you so much for those lovely words. We hope to see you again soon.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gabriel's on 2023/8/24
I'm sorry to hear about your experience and the disappointment you've encountered. We deeply value your feedback and take it seriously. We're committed to improving and providing the best possible service. If you could provide more specific details about what went wrong, we would greatly appreciate it as it will help us address the issue and prevent similar incidents in the future. Please feel free to reach out to our customer support team so that we can better understand and resolve your concerns. Your satisfaction is important to us, and we hope to have the opportunity to make things right.

10/10 Excellent

Aaron

Liked: Amenities, property conditions & facilities
Well kept, room was comfy
Stayed 2 nights in Jul 2023
Response from Katerin on 2023/7/31
Thank you Aaron. We try to make as comfortable as we can. We hope to see you again soon!

10/10 Excellent

Stephanie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in Provincetown
Our room was beyond charming. I loved the balcony and skylight and fireplace. The location made it easy to get anywhere on foot. We hung out with friends by the Coy Pond and could see Pilgrim Tower from our window.
Stayed 3 nights in Jul 2023
Response from Katerin on 2023/7/27
Hi Stephanie, we are happy to hear that you enjoyed your stay with us. We hope to see you again in another time.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was like family.
Stayed 2 nights in Jul 2023
Response from Katerin on 2023/7/22
Hi Jeremy, in Gabriel's we are all a family. We were happy to have you with us. We hope to see you again soon!

10/10 Excellent

Allison

Stayed 1 night in Jul 2023
Response from Katerin on 2023/8/9
Thank you so much for your review Allison!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in P-Town!
The staff was accommodating since before I checked in. I was able to park easily, the room was comfortable, and the staff was so welcoming, friendly, and helpful. The breakfast was also fabulous and all my friends at hotels nearby were quite jealous. And Barbara felt like a cousin I never knew I had. I immediately felt like family at Gabriel's. Oh, and the location to Commercial Street could not have been more perfect! Also, the shower had double heads coming from opposite walls. And the jacuzzi tub made for a nice touch as well. As well as the terrace that was lined with shady trees. Speaking of shady things, the pillows in the lobby were reminiscent of the wallpaper in Blanche's bedroom. Just another fun detail of the hotel. There were board games in the lobby. And the hotel room also had a kitchenette which was an added bonus.
Stayed 1 night in Jul 2023
Response from Katerin on 2023/7/12
Hi Andrew, we are extremely happy to hear that you had a fabulous stay with us. I'll make sure to tell Barbara.We hope to see you again !

10/10 Excellent

Tabetha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with plants, paths, koi pond, swings. Quiet. Large room. Excellent staff. Wonderful homemade breakfast. Definitely recommend!
Stayed 1 night in Jul 2023
Response from Katerin on 2023/7/10
Hi Tabetha, thank you so much for your lovely review. We are extremely happy that you enjoyed your stay with us.

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Barbara and her staff were fantastic , great room with easy access to town.
Stayed 1 night in Jun 2023
Response from Elizabeth on 2023/6/23
Thank you for the lovely review. Glad that you enjoyed your stay.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything including free breakfast
Stayed 1 night in Jun 2023
Response from Elizabeth on 2023/6/23
We're thrilled to hear that you enjoyed your visit! Our team works hard to create a memorable experience for all our customers.

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hidden gem in the center of Provincetown. Very nice and friendly staff and very clean. Our stay was excellent! Highly recommended.
Stayed 2 nights in Jun 2023
Response from Katerin on 2023/6/5
Hi Richard, we are extremely happy that you enjoyed your stay with us. We hope to see you in another time soon.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place so much! Can’t wait to go back.
Stayed 3 nights in May 2023
Response from Katerin on 2023/5/31
Thank you so much Jacob. We love to hear that. We are so happy that you loved our hotel. See you soon

10/10 Excellent

Justine, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Elizabeth on 2023/6/23
Thank you for taking the time to leave us a 5 star review!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabriel's is lovely hotel/inn. The staff was excellent. And the location is central in Provincetown,
Stayed 3 nights in May 2023
Response from Katerin on 2023/5/28
Thank you so much for your review. We loved to hear that you enjoyed your stay with us.

10/10 Excellent

Mary E

Stayed 2 nights in May 2023
Response from Elizabeth on 2023/6/23
We appreciate your feedback and are glad to hear you had a positive experience with us.

10/10 Excellent

Patricia

Stayed 1 night in Apr 2023

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Nice, quaint place. That's what I was looking for.
Stayed 2 nights in Apr 2023
Response from Katerin on 2023/4/14
We are very happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Zachary

Liked: Staff & service
Disliked: Cleanliness
Overall, the hotel was cute and quaint. The room and bathroom were nice looking and we enjoyed having a kitchen sink and fireplace in our room. The staff was very friendly and accommodating and we liked receiving text updates/ communication. However, we did find a large bedbug on our sheets when we were about to go to sleep. This caused us stress and did not allow us to sleep all night. Also, the sheets were extremely static-y and the mattress was very hard. Usually I like a firm mattress, but that was just uncomfortable.
Stayed 1 night in Dec 2022
Response from Katerin on 2022/12/27
Hi Zachary, we are so sorry to hear this. We will definitely take this in consideration.Thank you so much for letting us know about this issue, we really appreciated.

10/10 Excellent

Brian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to any questions or needs. Communication was excellent and the breakfast was cooked right in front of you by some really nice people on staff. Room was clean and appointed nicely. This location is walkable to EVERYTHING in P-Town and is located right next to the monument. Super dog friendly!!
Response from Katerin on 2022/12/6
Hi Brian, thank you so much for your amazing review. We are very happy that you enjoyed your stay with us and loved our breakfast. We look forward to see you again in another time. Happy holidays !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What is the deal with the check-in time?
The hotel was very nice, excellent location, nice room. My one compliant is they state on all their communications that no early check-in before 3pm is permitted, so we planned accordingly to arrive between 3pm & 4pm. Well the day of our arrival, between 1pm & 3pm, I must have received three or four messages asking when I would be arriving. It was very irritating, especially when they expressly state over and over again not to arrive before 3pm.
Stayed 2 nights in Nov 2022
Response from Katerin on 2022/12/3
Thank you for your feedback. We are so sorry that those messages kept bugging you during your check in day.

10/10 Excellent

Matthew, Piggott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Property manager attentive and accessible. Very comfortable bed.
Response from Katerin on 2022/12/3
Thank you Matthew. We are very happy to hear that you loved your stay with us.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway!
My stay at Gabriel's was absolutely wonderful! Such a beautiful bnb, in a super central location - everything was easily walkable in the heart of Ptown. The woman at the front desk (Karen i believe) helped out immensely when plans fell through with my dog watcher and she was able to help me find someone else to watch my dog in the are truly going above and beyond the call of duty! Loved the fireplace in the room and the soft old timey music. Such a great time :) Would 100% recommend and come back again!
Stayed 1 night in Oct 2022
Response from Katerin on 2022/12/2
Hi Shelby, we are very happy to hear that you had a memorable time. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Melanie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s even lovelier in person. The property feels so private with the garden. Service was impeccable. The location is beyond ideal. Will definitely be back!
Stayed 2 nights in Oct 2022
Response from Gabriel's on 2022/12/2
Thank you Melanie. We love to hear that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Anne

Stayed 4 nights in Sep 2022

10/10 Excellent

Richard

Stayed 1 night in Oct 2022
Response from Katerin on 2022/12/3
Thank you Richard

6/10 Okay

Keith

Liked: Cleanliness
Bathroom way too small. I’ve been in phone booths bigger than the shower
Stayed 1 night in Oct 2022

8/10 Good

Ellen, Norway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking location, pretty courtyard, good breakfast. Check in was awkward, handed an envelope, no directions for where the room was located or anything else we might need to know.
Stayed 1 night in Sep 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Ian

Stayed 1 night in Sep 2022

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022

4/10 Poor

Amanda

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No parking which I didn’t know ahead of booking and I booked on a dog friendly website only to be told my room wasn’t dog friendly and I needed to pay a fee on top of the parking fee- if I was going to park two blocks away- with my very insecure dog and no sidewalk to speak of to safely get back and forth ( up and down a big hill ) to get your car
Stayed 2 nights in Sep 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff
Stayed 2 nights in Aug 2022