The rooms are a little outdated some of the staff are not the nicest
Gerardo
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Claudia,Frisco
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful beach, food was amazing. Loved our stay
Claudia
於 2025 年 7 月住了 4 晚
10/10 有夠讚
CARLOS
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent
CARLOS
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Rehanna
情侶出遊
2025 年 7 月 6 日
喜歡:設施服務和住宿環境和硬體
We had such a great time at Alexandra, being able to visit their sister resort Blue Haven was a big plus. You could go on the beach at any time and there were tons of chairs and umbrellas not to mention the water was absolutely gorgeous. Knocked a star because one night we got left at Blue Haven, we waited for the last shuttle that apparently left before it’s scheduled time. The Blue Haven staff was kind enough to order us a taxi and Alexandra covered the cost. We’re a young couple so the only other downside is that there were lots of families with younger kids, which is fine but definitely do an adults only resort if you’re going for a more romantic vibe. I’d also say that the cleanliness of the beach/beach chairs and pool area was a bit lacking. There were some times we couldn’t even find towels but there were a bunch of used ones scattered all over the beach chairs along with empty cups. There’s a bunch of water sports available that are included in the price like kayaking, snorkeling, and others (which you can do at no extra cost at both locations). The food was an absolute 10/10 (you have to go to Irie Bites by the beach for some incredible Caribbean food - (I believe the woman that severed us was Ms. Sylvie, she was so kind and omg can she cook!!!) I don’t think we had anything that we didn’t like and the staff was incredibly helpful and friendly - the hospitality was the best I’ve experienced while traveling.
Rehanna
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Lee
2025 年 6 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Latoya and the staff were amazing we celebrated our 20th anniversary and it could not have been better !!!! Thank you LATOYA !!!
Lee
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Henry
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had an amazing stay. I cannot wait to go back.
Henry
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Zakiye
團體旅遊
2025 年 6 月 28 日
喜歡:整潔度
不喜歡:員工素質
Overall it was a great girls trip, the beach was everything! The resort was okay- needs some updating. The staff weren’t very friendly- definitely would recommended a customer service class for all staff. We’re spending a lot of money at your resort so yes, we’re expecting the best. I would also like to see more adult friendly entertainment- like a DJ playing all day while guest are enjoying the beach and pool. We also had an issue with the AC in our room- no resolution for 2 nights and the Managment team has yet to call me regardless of the 5 attempts to connect with a manager-again, customer service work is needed. When you’re spending $1200 a night you’re expecting to sleep comfortably with AC!
Zakiye
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Kody
情侶出遊
2025 年 6 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
Amazing beach and the staff were friendly and great! Fun activities everyday and lots of stuff to do.
Kody
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Brian
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Alexandra was a very nice all-inclusive. Food decent to good. Coconut bar had excellent bar tenders in Skyers, Kaelin, and Milton (?). Beach was wonderful. Worth the trip.
Brian
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Nikki
2025 年 5 月 27 日
喜歡:住宿環境和硬體
Absolutely the best place to stay! We went for our honeymoon and had such an amazing time. Staff was so incredible and friendly! We enjoyed Saturday especially when local vendors came in. The food was amazing and we got to try so many new things. Blue haven was very underwhelming and we didn’t have access to Salt after taking the shuttle over there. But didn’t let it ruin our time! We actually cancel our fire and ice reservation so we could spend our last night at Alexandra. Entertainment was great and loved the activities on the beach. We cannot wait to come back!!!
Nikki
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Elena
團體旅遊
2025 年 5 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great choice for all inclusive. Their sister property is also very beautiful. The beach service was wonderful! We were able to enjoy full days on the beach and only dipped in the pool once. The “food trucks” were our favorite for lunch and midday snacks. Also the liquor choices were all good. We’re from TX and loved that they had Tito’s!! Definitely make it a point to go to Noah’s Ark. Our boat day with Island Vibes was the most memorable.
Elena
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Mary
2025 年 5 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful resort. We One of the best all inclusives we have been to. The staff was very friendly. The food was good. It was close to the airport. My only complaint is that I communicated with the hotel in advance about
Mary
於 2025 年 5 月住了 5 晚
6/10 一般般
Amanda
2025 年 5 月 19 日
喜歡:員工素質
I wanted to give this resort more stars but unfortunately I could not. The island itself is unbelievable.
The entertainment staff, guest services, beach staff, restaurant staff are all some of the best people I have ever met in my life. We will never forget how incredible these particular staff members were especially Tash and Barbie.
The resort is still believe but a little run down. Our room was very spacious which we loved but it needed some TLC even though it stated just renovated. Cleaning needs to be a little more in depth prior to check ins.
The grounds were very dry and unkept. You can’t walk through the grass as they are covered in fire ants. The kids area needs updating. A basic trampoline and outdated plastic play slide etc.
The pool is amazing but not cleaned throughout the day. There is alot of leaves floating around etc. The pool lounge floats are all torn up and dirty.
The drinks were OK. The food was delicious. The street festival is definitely the best experience of it all.
There is no way to eliminate housekeeping from coming into your room. No privacy door hanger or button to say do not enter.
We were often told throughout our stay that they loved our outfits etc and everyone kept asking us which room are you in. We kept our valuables in the safe the entire time. My husband packed us up on our last day and went down to grab breakfast. He called and had the bell man grab our bags so we could enjoy some more of the beach before we left.
Amanda
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Keya
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it
Keya
於 2025 年 5 月住了 4 晚
4/10 不太好
Demys
家庭旅遊
2025 年 5 月 5 日
喜歡:整潔度
不喜歡:員工素質和設施服務
Overpriced hotel, not worth the money. In general Turks and Caicos is overpriced fame not worth the money. They don’t even have a decent airport.
Demys
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Salvador
2025 年 4 月 23 日
Salvador
於 2025 年 1 月住了 5 晚
2/10 很糟糕
Sarah
2025 年 4 月 18 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff so bad. Annoyed when you asked them anything. Barley acknowledged you. Asked for a coffee just walked away. Ignored a lot.
-Staff arguing with each other almost daily. Breakfast- they yelled to one staff member “that’s your job just do it”. Bar- yelling at each other. Staff member making Phone call so loud while cussing. Beach guys yelling at each other across the beach several times.
-Sat at table for my reservation for 20 mins before anyone came to it to take my drink order or bring bread.
-30 mins to just get nachos, restaurant half full. Then they came with jalapeños when I asked for none. No one refilled my drink.
-Took hand towels and wash cloths (even though I kept them hanging on the towel bars) and forgot to replace them
-Canceled my dinner reservation one night because the restaurant was going to be closed, even though I made the reservation three days before and couldn’t get me a reservation anywhere else including the sister resort.
-No where to sit it the shade or sun for that matter if it’s not on a beach chair or pool chair.
-Bathrooms gross and only 2
- Eggs Benedict cold even though they were in one of those heated containers for the buffet.
-40 mins for a pizza. Came back at 40 minutes and the pizza was not there.
-Loud dj on the beach with same 90s playlist every day
-Omelet woman used her bare hands to grab each ingredients put in omelet
-2pm out of towels both beach and pool and just said then we’re out. Couldn’t get a towel.
Sarah
於 2025 年 4 月住了 6 晚
8/10 不錯哦
marsha
親子旅遊
2025 年 4 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Some more dining options and menu variations would be great but overall the food and drinks were good.
marsha
於 2025 年 4 月住了 6 晚
10/10 有夠讚
Christopher
團體旅遊, 家庭旅遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The beach at the resort is incredible. The staff members are top notch. The reserved dining experiences had fantastic sushi, steak and fish. I enjoyed the breakfast buffet. It is kid friendly and you can buy excursions after arrival to the hotel. Someone in my party had a medical emergency and the hotel handled it beautifully.
Christopher
於 2025 年 4 月住了 5 晚
10/10 有夠讚
Kenichi
2025 年 4 月 8 日
Kenichi
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Eleni
2025 年 4 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Such a beautiful and calming place to be! Everyone there was so, so welcoming, and the food options were lovely, particularly breakfast--which ran until 11am! Families were very welcome and entertainment activities abounded, but the atmosphere was never too loud or overbearing. Also: It's situated on one of the most beautiful beaches I've ever seen. Gorgeous island, wonderful people, GREAT vacation!
Eleni
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Sharon
2025 年 3 月 29 日
Sharon
於 2025 年 3 月住了 7 晚
8/10 不錯哦
Rayuana
2025 年 3 月 29 日
喜歡:住宿環境和硬體
Rayuana
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Maria
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay, it’s the easiest trip you’ll ever take, you literally show up and relax for a week. I was so impressed with the staff, nicest people at any resort I’ve ever been at. We will be back!!!
Maria
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Jessica
家庭旅遊
2025 年 3 月 27 日
喜歡:員工素質、設施服務和住宿環境和硬體
Loved our newly remodeled one bedroom suite for our family of four. Having a washer/dryer was an extra bonus. Food options & drinks were outstanding. Service was wonderful. Had an incredible time- amenities were well thought out & executed. The staff were so kind to our sons as well. The staff in charge of activities were energetic & friendly- seemed to genuinely enjoy entertaining the guests. We’ll be back.