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Alexandra Resort - All Inclusive

4.0 star property
Family-friendly property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Alexandra Resort - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated) | Terrace/patio
View from room
View from room
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NT$23,889
NT$23,889 total
includes taxes & fees
Aug 11 - Aug 12

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 3800 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

View all photos for Suite, 1 Bedroom, Garden View

View from room

Suite, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1005 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Studio, Garden View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 1 Bedroom, Oceanfront

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 767 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Partial Ocean View (Recently Renovated)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Deluxe Studio, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1450 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 2 Bedrooms, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1514 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1005 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Studio, Garden View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Oceanfront (Recently Renovated)

1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Studio, Oceanfront (Recently Renovated)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 617 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Free minibar items
Flat-screen TV
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Free minibar items
Flat-screen TV
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Oceanfront

Studio, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, free minibar

Studio, Oceanfront

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Premium bedding
  • 617 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
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About the neighborhood

Map
Princess Dr, Grace Bay, Providenciales, Providenciales, TKCA 1ZZ

What's nearby

  • Grace Bay Beach - 1 min walk - 0.1 km
  • Providenciales Beaches - 1 min walk - 0.1 km
  • The Regent Village Shopping Mall - 18 min walk - 1.5 km
  • Coral Gardens Reef - 5 min drive - 1.8 km
  • Turtle Cove Marina - 9 min drive - 4.8 km

Getting around

  • Providenciales Intl. Airport (PLS) - 20 min drive

Restaurants

  • ‪Arizona - ‬11 min walk
  • ‪Schooner's Restaurant - ‬8 min walk
  • ‪Bobby Dee's - ‬9 min walk
  • ‪Barefoot By the Sea at Beaches - ‬7 min walk
  • ‪The Cricketer's Public House - ‬6 min walk

About this property

Alexandra Resort - All Inclusive

Upscale all-inclusive property near Grace Bay Beach
At Alexandra Resort - All Inclusive, you can look forward to a free breakfast buffet, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a massage, or a facial at Elevate Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the 24-hour gym, as well as activities like snorkeling, boat tours, and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and babysitting (surcharge)
  • An outdoor pickleball court, smoke-free premises, and massage treatment rooms
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 144 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Refrigerators, microwaves, and cookware/dishes/utensils
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Filipino, French, Portuguese, Spanish

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Blue Haven Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.8 out of 10, Excellent, 672 reviews
The price is NT$21,521
NT$21,521 total
includes taxes & fees
Aug 25 - Aug 26
Blue Haven Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asú
  • Black Rock Grill
  • Dragon Orchid Sushi
  • Fish Deck
  • Irie Bites Beach Grill

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2005
  • Renovated entire property - September 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive key retrieval information
Guests have access to dining facilities at Blue Haven Resort; shuttle service is provided.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandra Providenciales
Alexandra Resort All-inclusive Providenciales
Alexandra Resort Providenciales
Alexandra Turks Caicos
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Alexandra All-inclusive Providenciales
Alexandra All-inclusive
Alexandra inclusive Provincia
Alexandra Inclusive Inclusive
Alexandra Resort All inclusive
Alexandra Resort - All-inclusive Providenciales
Alexandra Resort - All-inclusive All-inclusive property

Frequently asked questions

Does Alexandra Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Alexandra Resort - All Inclusive?

As of 2025/8/6, prices found for a 1-night stay for 2 adults at Alexandra Resort - All Inclusive on 2025/8/11 start from NT$23,888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandra Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandra Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Alexandra Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Alexandra Resort - All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Alexandra Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Alexandra Resort - All Inclusive located?

Nestled on the beach, this Grace Bay property is within a 5-minute walk of Lucayan Archipelago and Grace Bay Beach. Providenciales Beaches and Princess Alexandra National Park are also within 5 minutes.

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Alexandra Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach, food was amazing. Loved our stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. I cannot wait to go back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kody

Liked: Cleanliness, amenities, property conditions & facilities
Amazing beach and the staff were friendly and great! Fun activities everyday and lots of stuff to do.
Stayed 7 nights in May 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2025

6/10 Okay

Gerardo

Disliked: Amenities
The rooms are a little outdated some of the staff are not the nicest
Stayed 5 nights in Jul 2025

4/10 Poor

Marisa

Disliked: Cleanliness, amenities, property conditions & facilities
There was not enough food options. Pool was so dirty
Stayed 7 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was a very nice all-inclusive. Food decent to good. Coconut bar had excellent bar tenders in Skyers, Kaelin, and Milton (?). Beach was wonderful. Worth the trip.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Latoya and the staff were amazing we celebrated our 20th anniversary and it could not have been better !!!! Thank you LATOYA !!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 5 nights in Feb 2025

6/10 Okay

Agatha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were nice. Nothing too fancy. The staff cleaned our room daily. The food was mediocre, again nothing crazy that stuck out. Resort also had very few options to choose from when it came to dining. Prior to going we did our research and thought more would be available to us but it truly is just the deck restaurant. There was a handful of nice staff but then other than that we felt we were being a hassle when asking for things- more than not the staff was not friendly. The water and sand were absolutely breath taking. It was a once in a lifetime trip; I would not go back. Mind you, it is soooooo expensive.
Stayed 7 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. We One of the best all inclusives we have been to. The staff was very friendly. The food was good. It was close to the airport. My only complaint is that I communicated with the hotel in advance about
Stayed 5 nights in May 2025

10/10 Excellent

Keya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
It was lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff at the resort. They were friendly and helpful. The resort was clean and food was good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely was an amazing experience from the staff to the food!! Can’t wait to go back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for all inclusive. Their sister property is also very beautiful. The beach service was wonderful! We were able to enjoy full days on the beach and only dipped in the pool once. The “food trucks” were our favorite for lunch and midday snacks. Also the liquor choices were all good. We’re from TX and loved that they had Tito’s!! Definitely make it a point to go to Noah’s Ark. Our boat day with Island Vibes was the most memorable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nikki

Liked: Property conditions & facilities
Absolutely the best place to stay! We went for our honeymoon and had such an amazing time. Staff was so incredible and friendly! We enjoyed Saturday especially when local vendors came in. The food was amazing and we got to try so many new things. Blue haven was very underwhelming and we didn’t have access to Salt after taking the shuttle over there. But didn’t let it ruin our time! We actually cancel our fire and ice reservation so we could spend our last night at Alexandra. Entertainment was great and loved the activities on the beach. We cannot wait to come back!!!
Stayed 5 nights in May 2025

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful and calming place to be! Everyone there was so, so welcoming, and the food options were lovely, particularly breakfast--which ran until 11am! Families were very welcome and entertainment activities abounded, but the atmosphere was never too loud or overbearing. Also: It's situated on one of the most beautiful beaches I've ever seen. Gorgeous island, wonderful people, GREAT vacation!
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at the resort is incredible. The staff members are top notch. The reserved dining experiences had fantastic sushi, steak and fish. I enjoyed the breakfast buffet. It is kid friendly and you can buy excursions after arrival to the hotel. Someone in my party had a medical emergency and the hotel handled it beautifully.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, it’s the easiest trip you’ll ever take, you literally show up and relax for a week. I was so impressed with the staff, nicest people at any resort I’ve ever been at. We will be back!!!
Stayed 5 nights in Mar 2025

8/10 Good

Zakiye

Liked: Cleanliness
Disliked: Staff & service
Overall it was a great girls trip, the beach was everything! The resort was okay- needs some updating. The staff weren’t very friendly- definitely would recommended a customer service class for all staff. We’re spending a lot of money at your resort so yes, we’re expecting the best. I would also like to see more adult friendly entertainment- like a DJ playing all day while guest are enjoying the beach and pool. We also had an issue with the AC in our room- no resolution for 2 nights and the Managment team has yet to call me regardless of the 5 attempts to connect with a manager-again, customer service work is needed. When you’re spending $1200 a night you’re expecting to sleep comfortably with AC!
Stayed 3 nights in Jun 2025

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No major complaints! A good property for a family vacation.
Stayed 6 nights in Feb 2025

6/10 Okay

Donovan

Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful property sitting right on blue beautiful water. Only complaint is i got eaten alive by mosquitos, gnats, or sand fleas so pack alot of bug spray.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Loved our newly remodeled one bedroom suite for our family of four. Having a washer/dryer was an extra bonus. Food options & drinks were outstanding. Service was wonderful. Had an incredible time- amenities were well thought out & executed. The staff were so kind to our sons as well. The staff in charge of activities were energetic & friendly- seemed to genuinely enjoy entertaining the guests. We’ll be back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room for 3 of us. Beautiful beach. Some very good meals, even for us vegetarians . Blue Haven was a nice addition.
Stayed 3 nights in Jan 2025