2/10
I booked my room for 2 double beds. They told me I ordered a 1 king bed. Said they there was no other option then 1 room magically appeared when I shown my Expedia account. We asked for a cot and extra blankets since we had an extra person that we paid for. They refused and said there was no room for a cot. There was room once we seen the room. They still did not bring one up until I came back after my appointments and asked again for one. A different lady tried to charge me again and continued to refuse me blankets and cot. I had to show her my info on Expedia and they brought up a cot with a sheet and refused to give any extra blankets and pillows. If you charge for extra people in the room they should be more accommodating to guests.
Brit
於 2025 年 7 月住了 1 晚