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格蘭高地飯店的評分

3 out of 5
格蘭高地飯店
154 S. Montezuma, Prescott, AZ

評論

9.6

好極了

10 分,有夠讚;221 則評論中有 175 則" "
8 分,不錯哦;221 則評論中有 35 則" "
6 分,一般般;221 則評論中有 5 則" "
4 分,不太好;221 則評論中有 4 則" "
2 分,很糟糕;221 則評論中有 2 則" "

10/10

整潔度

9.8/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Miriam

Great stay!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Lori

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Grandhighland Hotel Staff 於 2024年4月8日回覆
Thank you Lori for your review, we appreciate that you took the time to review our hotel. We hope we get the chance to welcome you again

10/10 有夠讚

Ernesto,Phoenix

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is nice clean and charming
於 2024 年 3 月住了 1 晚
Steve 於 2024年3月17日回覆
Ernesto, we thank you for taking the time to review our hotel and are so glad you enjoyed your stay. We hope to welcome you again to the Grand Highland Hotel!!

10/10 有夠讚

Rob,Roanoke

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel.
於 2024 年 2 月住了 1 晚
Team at the Grand Highland Hotel 於 2024年2月29日回覆
Hi Rob,Thank you for your comments and rating! We sure appreciate it!Sincerely,Team at the Grand Highland Hotel

8/10 不錯哦

Angela

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Team at the Grand Highland Hotel 於 2024年2月29日回覆
Hi Angela,Thank you for your rating. If there is anything we can do to make your stay more comfortable, please let us know! Have a great day!Sincerely,Team at the Grand Highland Hotel

8/10 不錯哦

Patty

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice, historic building BUT extremely small
於 2024 年 1 月住了 1 晚
Steve 於 2024年1月26日回覆
Thank you for taking the time to review the hotel. The rooms are small as it is an old historic hotel and we kept the original architecture in place. We are glad you enjoyed your stay with us and hope to see you again!

10/10 有夠讚

Gina

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The parking situation is not ideal but the rest of experience makes up for it.
於 2023 年 12 月住了 1 晚
Steve 於 2023年12月11日回覆
Thank you Gina for your kind review! Being in Historic Downtown Prescott the parking can be frustrating especially on the event weekends. We are glad you enjoyed stay at the Grand Highland Hotel and hope to welcome you back!

10/10 有夠讚

Robert,Goodyear

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s quaint and comfortable. They kept the “old west” feeling with modern conveniences.
於 2023 年 11 月住了 1 晚
Steve 於 2023年12月2日回覆
Thank you so much for your review! We are glad you appreciated the old-timey feel we convey! We hope to see you the next time you visit Prescott!

10/10 有夠讚

Elena

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Steve was very friendly and responsive on Thanksgiving Day. Thank you. Wonderful stay.
於 2023 年 11 月住了 1 晚
Steve 於 2023年12月2日回覆
Thank you so much for your kind words. We are so happy you had a wonderful stay for Thanksgiving! Happy Holidays

10/10 有夠讚

Christian

喜歡:整潔度、員工素質和住宿環境和硬體
It was a bit spooky. Which I thought was cool.
於 2023 年 11 月住了 1 晚
Steve 於 2023年11月23日回覆
Thank you for your kind review, as an old, historic hotel and can be spooky! We hope you come visit us again the next time you are in Prescott!!

10/10 有夠讚

Makenna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Noelle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Vina

喜歡:整潔度、員工素質和住宿環境和硬體
I like the historical features of the Grand Highland hotel. He kept everything as close to the original as possible. My room was quiet, and had all the features I needed. The bed was extremely comfortable in the bathroom was clean. I was not there for spending time at a spa, I was there for the environment of the area. It was safe and I feel comfortable as a single traveler
於 2023 年 10 月住了 1 晚
Steve 於 2023年10月26日回覆
Thank you Vina for your kind review. We are glad you appreciated the cleanliness of the hotel. We hope you come stay with us again the next time you are in Prescott!

10/10 有夠讚

Mindy

Love the Victorian bathtub
於 2023 年 10 月住了 1 晚
Steve 於 2023年10月15日回覆
Thank you Mindy for you kind review! We hope to see you again and welcome you back to the Grand Highland Hotel

10/10 有夠讚

Dawn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Steve 於 2023年9月29日回覆
Thank you Dawn for your rating! We're glad you enjoyed the hotel and hope to see you again!

10/10 有夠讚

Deborah

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really cute boutique hotel right in the middle of historic Whiskey Row. It was so nice to stay close to our favorite bars— no Uber necessary. We also loved the thoughtful little touches— light up makeup mirror and a white noise machine to help us sleep. We’d definitely stay here again.
於 2023 年 8 月住了 2 晚
the Grand Highland Hotel 於 2023年8月26日回覆
Hi Deborah,Thank you for your review! We are so happy you enjoyed your recent stay with us. We hope to welcome you back very soon!]Sincerely,Team at the Grand Highland Hotel

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
All
於 2023 年 8 月住了 2 晚
Steve 於 2023年8月15日回覆
Thank you Michael for taking the time to rate our hotel!

10/10 有夠讚

Todd

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Steve 於 2023年7月24日回覆
Thank you for your review, we are grateful you enjoyed your stay and hope you visit us again!

8/10 不錯哦

Tiffany

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
I am going to be traveling up to Prescott for work a lot these next few weeks. I have stayed here previously, but this time around I was told that the continental breakfast is no longer available. I was hoping to continue to stay here because it is so convient and such an adorable place, but that is a game changer for me. Sorry to see the "free" food go.
於 2023 年 7 月住了 1 晚
Steve 於 2023年7月8日回覆
We are sorry to hear you won't be staying with us. Due to the rising costs of breakfasts and to keep our prices competitive management opted to cancel the continental breakfasts.

10/10 有夠讚

Josh

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable and excellent location to Whiskey Row
於 2023 年 7 月住了 1 晚
Steve 於 2023年7月8日回覆
Thank you so much for taking the time to review your recent stay with us. We are happy you enjoyed your stay and the convenient location. We hope to welcome you again the next time you are in Prescott!

2/10 很糟糕

Cameron

不喜歡:住宿環境和硬體
The second night of our stay the new owners had a DJ in the court yard. The music was so loud we could not even be in our room. This lasted until 10:30 at night. This was our anniversary weekend and it was ruined by the new owners lack of caring about their customers. When management was told they apologize and told there was nothing they could do and this is what the new owners wanted. I wound recommend staying somewhere else. Maybe when the owners lose some money they will start to think about their customers and not trying to add a night club to down town Prescott. This was an amazing hotel when under the previous owners. Very sad to see a piece of history destroyed by new owners.
Grand Highland Hotel 於 2023年6月17日回覆
Dear Guest.Please take our sincerely apologies for not meeting your expectations during your recent stay.As we are excited to bring the entertainments on the weekends to our guests, visitors and community we understand that the music interfered with your plans. We appreciate your feedback and can assure you that the event end time (10 pm) will be strictly enforced for the future events. Your feedback will be related to the owners as comments like yours are important for the growth of the business. On more time we are sorry that your stay wasn't what you expected.Sincerely,Team at the Grand Highland Hotel

10/10 有夠讚

Jaime

於 2023 年 5 月住了 1 晚
Steve 於 2023年7月24日回覆
Thank you for reviewing our hotel and we hope to welcome you back the next time you visit Prescott!

10/10 有夠讚

Jose

於 2023 年 5 月住了 1 晚
Steve 於 2023年7月24日回覆
Thank you for taking the time to review our hotel! We hope to see you again!

10/10 有夠讚

Clarissa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderfully clean and beautiful! An amazing stay. We will definitely be back.
於 2023 年 3 月住了 1 晚
The Grand Highland Hotel 於 2023年3月31日回覆
Dear Clarissa,Thank you for your kind words! We are so happy to know that we create an atmosphere our guests can enjoy. Sincerely,Team at The Grand Highland Hotel

10/10 有夠讚

Suzanne

於 2023 年 3 月住了 2 晚
Team at The Grand Highland Hotel 於 2023年3月16日回覆
Hi Suzanne,Thank you for your rating!

10/10 有夠讚

Francis

喜歡:整潔度、員工素質和住宿環境和硬體
Great historic feel.
於 2023 年 1 月住了 1 晚
Steve 於 2023年1月30日回覆
Thank you for your wonderful review! We are so happy you enjoyed your stay and that you appreciated the historic aspect of our hotel. We hope you come visit again!

8/10 不錯哦

Kathy L

喜歡:整潔度和員工素質
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Shannon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was small, but very unique if you like old historic buildings. Super clean and comfortable. Club foot soaker tub, sound machine, breakfast delivered to your room. Beware no elevator if that is a problem for you, but only 2 floors
Steve 於 2022年11月10日回覆
Thank you Shannon for your wonderful review! We are so glad you enjoyed your stay with us and we hope to welcome you back again the next time you are in Prescott!

10/10 有夠讚

Amber

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Making up new excuses to visit Prescott for hotel
Staff was friendly and informative. Room was clean and comfy. The temperature was adjustable and the air quality was great. Super cute. Hotel offers free filtered water and ice, complimentary breakfast. My daughter has celiacs and they had gluten free options. Staff took my contact info to ensure If I left something behind, I'd get it returned. White noice machine and ear plugs were sitting on bedside table but not needed. Great location. I would absolutely recommend this place. Bed was comfy, water pressure was great, so many accommodations down to the littlest detail. You can tell the staff takes pride in their hotel.
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Maury

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Alicia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful historic hotel. The rooms are all beautiful, cozy, and just the right amount of space. Loved the breakfast delivered to your room in the morning. Great location! Highly recommend
於 2022 年 8 月住了 2 晚
Steve 於 2022年8月20日回覆
Thank you Alicia so much for your wonderful review! We are so pleased you enjoyed your stay. We hope to welcome you again to the Grand Highland Hotel again when you are next in Prescott!!

10/10 有夠讚

Loren

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Historic old property. Very rustic and cool place. Comfortable bed, pillows, towels. good air conditioner. It's right on Whiskey Row, within walking distance of all the bars and restaurants. Free parking in the parking garage RIGHT BEHIND the hotel. It was a GREAT place to stay.
於 2022 年 8 月住了 1 晚
Steve 於 2022年8月13日回覆
Thank you Loren for your review and kind words! We are so glad you enjoyed your stay with us. We hope to welcome you back to the Grand Highland Hotel the next time you are in Prescott!

10/10 有夠讚

Michelle

情侶出遊
喜歡:整潔度、員工素質和設施服務
They thought of everything! It was a beautiful room stocked with everything from ear plugs/white noise machine to artistic touches that made it a boutique hotel experience! I loved getting breakfast brought to my room!
於 2022 年 8 月住了 1 晚
Natasha 於 2022年8月10日回覆
Hi Michelle, Thank you for your feedback. It is so good to hear that we create an atmosphere our guests can enjoy! We hope to welcome you back at our hotel soon.

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great location Thanks
於 2022 年 8 月住了 3 晚
Natasha 於 2022年8月9日回覆
Hi James, Thank you for your feedback! Come see us again soon!

10/10 有夠讚

Tammy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love the uniqueness of these restored and historic properties! A “step back in time” experience that is preferred over any of the chain hotels.
於 2022 年 7 月住了 1 晚
Natasha 於 2022年7月30日回覆
Hi Tammy, Thank you for your feedback. We are so happy to hear you enjoyed our historic property! Come see us again soon!

10/10 有夠讚

Carey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
Natasha 於 2022年7月19日回覆
Hi Carey, Thank you for your rating! We sure appreciate it!

10/10 有夠讚

Kathy,San Anselmo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is an old hotel but with lots of history and charm. The staff could not have been more friendly or helpful. The rooms are small but very clean with all the amenities of a 4 star hotel. Would definitely recommend this hotel. Location is perfect for seeing the sites!
於 2022 年 6 月住了 1 晚
Natasha 於 2022年6月23日回覆
Dear Kathy, Thank you for your kind words! We are so happy you enjoyed your recent stay with us and we hope to welcome you back soon! Sincerely, Natasha

4/10 不太好

Goode

於 2022 年 5 月住了 1 晚
Natasha 於 2022年5月17日回覆
Dear guest, We are sorry to hear that our hotel didn't meet your expectations. As our staff is always happy to assist our guests with luggage, we understand that a historic 1903 hotel with only stair access is not a fit for everyone. One more time we apologize for any inconvenience you had to experience. Sincerely, Natasha

10/10 有夠讚

Catherine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and convenient. Coffee and breakfast were great.
於 2022 年 4 月住了 2 晚
Steve 於 2022年4月10日回覆
Thank you Catherine for your kind words! We are elated you enjoyed your stay. We hope to see you again!

10/10 有夠讚

Michael

於 2022 年 3 月住了 1 晚
Steve 於 2022年4月1日回覆
Thank you Michael for your rating! We hope to see you again the next time you are in Prescott.

10/10 有夠讚

Irene

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome stay
The hotel was very clean and very accommodating. Friendly staff, we will definitely return.
於 2021 年 11 月住了 1 晚
Steve 於 2021年11月23日回覆
Thank you for your kind words and taking the time to review our hotel. We are elated you enjoyed your stay and cannot wait to welcome you back!

10/10 有夠讚

Karen

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful for leisurely stay
Perfect location on Whiskey row. Lots of nearby places to see within walking distance. Historic, beautiful, interesting building. Quaint. Only 12 rooms. Absent elevator could be a problem for some people. Stairs. All rooms are 2nd floor. Free parking across the alley. Old-fashion-style deep bathtub was a pleasure. Staff was friendly and helpful.
於 2021 年 11 月住了 2 晚
Steve 於 2021年11月20日回覆
Karen, Thank you so much for taking the time to review our hotel. We are elated you enjoyed your stay with us! We hope you come see us again the next time you are in Prescott.

10/10 有夠讚

yvonne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So cute, great service..love it here!! Will stay again for sure!
於 2021 年 11 月住了 1 晚
Natasha 於 2021年11月5日回覆
Hi Yvonne, Thank you for your feedback! We are so happy to know you enjoyed your recent stay with us. Come see us again soon! Sincerely, Natasha

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
Staff very helpful! Excellent hotel!
於 2021 年 9 月住了 1 晚
Natasha 於 2021年9月26日回覆
Hi John, Thank you for your feedback! We are happy to hear you enjoyed your stay with us. Come see us again soon! Sincerely, Natasha

10/10 有夠讚

Patrick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very historical building, with very nice details and modern comforts.
於 2021 年 9 月住了 1 晚
Steve 於 2021年9月18日回覆
Thank you for your kind words Patrick, we appreciate all the feedback we receive. We hope you come stay with us again anytime you are in the area!!!

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚
Natasha 於 2021年9月19日回覆
Hi Matthew, Thank you for your rating! We hope you had a wonderful stay. Come see us again soon! Sincerely, Natasha

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We took a chance on this booking because we normally stay at the larger, well-known brands (largely because we know what to expect for the most part). I liked the idea of staying right on Whiskey Row in Prescott in order to get a good vibe of the downtown area. The great reviews helped sell us on booking this. When we arrived, we were very pleased with what we found. the rooms all have themes and ours was very nicely done. Our room was small compared to the "normal" hotel room, but that didn't bother us at all. It was very clean, very well decorated, and had everything we needed for a cozy stay. The included continental breakfast was top-notch. We filled out our menu choices the night before and indicated what time we'd like it, and they delivered right to our door at the specified time. Options were plentiful and very good. The personnel were very friendly and helpful. We loved everything about our stay here and would definitely book this hotel again for our next visit to Prescott.
於 2021 年 8 月住了 1 晚
Steve 於 2021年8月25日回覆
We thank you so much for your kind words and giving our little hotel a chance!!! We are glad you enjoyed your stay. We hope you come visit us again!!!

10/10 有夠讚

Krystal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Such a wonderful cute hotel!! Enjoyed it!!
於 2021 年 8 月住了 1 晚
Steve 於 2021年8月15日回覆
Thank you so much for your kind words and review Krystal!! We truly appreciate your comments. We hope you come stay with us again!!

10/10 有夠讚

Charles

喜歡:整潔度、員工素質和住宿環境和硬體
於 2021 年 8 月住了 1 晚