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波啟普夕凱悅嘉軒飯店的評分

3 out of 5
波啟普夕凱悅嘉軒飯店
2165 South Road, Poughkeepsie, NY

評論

8.6

有夠讚

10 分，有夠讚；1001 則評論中有 619 則" "
8 分，不錯哦；1001 則評論中有 203 則" "
6 分，一般般；1001 則評論中有 84 則" "
4 分，不太好；1001 則評論中有 45 則" "
2 分，很糟糕；1001 則評論中有 50 則" "

9.2/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Rhein

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 8 晚

10/10 有夠讚

Iga

情侶出遊
We had an amazing stay ! The hotel is super clean, modern and comfortable. Delicious breakfast. Friendly staff. So far the best hotel we have ever stayed in.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Kristen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property. Friendly and helpful staff.
於 2024 年 5 月住了 2 晚

4/10 不太好

Paul

不喜歡：整潔度、員工素質和住宿環境和硬體
Under bed was full of dog hair Shower draining was terrible Towel service was inadequate Front desk service was poor
於 2024 年 5 月住了 6 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Great Room, A little disappointed that housekeeping did not come on a regular basis. But I have told that is the standard now.
於 2024 年 5 月住了 7 晚

6/10 一般般

Donna

情侶出遊, 家庭旅遊
I was using my Expedia rewards to pay for the entire stay. I was charged on my credit card instead. Expedia is checking into correcting the issue
於 2024 年 4 月住了 1 晚

6/10 一般般

Terry

商務旅客
Please ask your front desk staff to not address female guests as honey, sweetie or dear. It might come from a good place but many find it offensive or condescending
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kathleen，Bridgewater

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel! Breakfast was average
於 2024 年 5 月住了 1 晚

8/10 不錯哦

James，Black River Falls

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚

8/10 不錯哦

Leslie

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Bill

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
As advertised
於 2024 年 4 月住了 1 晚

4/10 不太好

Sol

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
We were there for 5 nights. Not once did the cleaning crew come into the room to empty wastebaskets, clean floors, sweep carpets, replace towels or provide more toilet paper. I might have expected that if we stayed for 2 nights - not 5. I will say that the girls at the front desk were terrific.
於 2024 年 4 月住了 5 晚

6/10 一般般

Deon

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 8 晚

10/10 有夠讚

James，Greenville

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, comfortable and safe
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Bobbi

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were not only kind, but fun. They made sure my daughter and I had a great time during our stay.
於 2024 年 4 月住了 1 晚

4/10 不太好

William

家庭旅遊
不喜歡：住宿環境和硬體
When I checked in I was unaware and not informed by staff that there was a private party in the lobby and a wedding in the meeting rooms. The noise from music, unattended children in the hallway, and intoxicated people made me and my family feel unsafe. This went on till about 1 AM! The staff should've given me the choice to have a room on the upper floor instead assigned me RM 101 right next to the wedding and lobby restrooms. Obviously didn't sleep much. Thought the hotel had a time to limit noise but it was not enforced.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Mina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay. The room was very clean and the bed extremely comfortable. A bonus was the best shower we've ever used in a hotel! The breakfast area was large, and the selection of items was very good.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Mary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent breakfast. Very comfortable beds.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Stefania

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay for an overnight stay. Breakfast timing and food was convenient and staff/service was good and available when needed.
於 2024 年 4 月住了 1 晚

4/10 不太好

joe

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Madelaine

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Jhodenny

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I had a terrible experience in this location. I chose this facility because looks clean and safe, but on Sunday April 7th I woke up scare and disoriented because the was a fire in the main floor, I had to come Down without any help from the staff and went to front desk no one was there. I didn't enjoy my stay at All after that, when I asked what do they can do for Me, they reply nothing just keep apologizing for the inconvenience. I do not recommend this location
於 2024 年 4 月住了 1 晚
M. Khan, FD Manager 於 2024年4月8日回覆
Dear Jhodenny,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any distress caused by the alarm activation on Sunday morning.We want to assure you that there was no fire; rather, it was a burnt bagel that triggered the alarm. Safety is our utmost priority, and we are grateful for the effectiveness of our safety features in promptly alerting everyone to the situation. We would like to clarify there was indeed a host and manager present on the ground floor, notifying everyone coming down that there was no emergency. We apologize any miscommunication, as your comfort and safety are of the utmost importance to us. We appreciate your understanding and patience during your stay and value your feedback. Please do not hesitate to reach out to us directly, as we would love to further discuss your stay and help in whichever way we can. We hope that we can get the opportunity to offer you a better stay in the future!Warm regards,Mahwish KhanFront Desk Manager

4/10 不太好

Hugh

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
They forgot my wake-up call. There was no one at the desk for several minutes when i checked out. I had a handicapped accessible room. It was the furthest room from the elevator. The bathroom floor was extremely slippery and there was no bath mat.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Leslie，Rancho Mirage

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property!
於 2024 年 3 月住了 3 晚
M. Khan, FD Manager 於 2024年4月8日回覆
Dear Leslie,We are so happy to hear that you enjoyed your stay at our property! Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future.Warm regards,Mahwish KhanFront Desk Manager

10/10 有夠讚

Rashad

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Accommodating staff, very clean location!
於 2024 年 3 月住了 1 晚
M.Khan, FD Manager 於 2024年4月8日回覆
Dear Rashad, We are delightedd to receive your five-star review and are so glad that you found our property accomodating and clean. We can't wait to have you back for another fantastic stay.Warm regards,Mahwish KhanFront Desk Manager

8/10 不錯哦

Dan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service was excellent. The breakfast was OK. The advertised bar was attended but it had no mixers and a limited supply of liquors.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Kimani

情侶出遊
喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
I stayed for 10 days with my girlfriend and our room had multiple things broken and was only serviced 3 times in total. We also had bugs in our room and in our bed and after complaining about the bugs and damages they said that all they can do is send maintenance and the cleaning service so I waited until the day later and we got nothing. Then the day afterwards we still didn’t get our room cleaned. Overall very upset about the customer service at the Hyatt Place and will not be coming back.
於 2024 年 3 月住了 9 晚

10/10 有夠讚

Brandon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Elizabeth

寵物同遊, 家庭旅遊
喜歡：設施服務
The room is spacious and comfortable.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Iesha

Great customer service
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Entering the property from the SW can be challnging as the ability to turn into the property has been ended by a government entity, but GPS systems direct the driver to make the turn. All else is very good.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Nancy

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Ally

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
There was no maintenance person in the hotel. The phone didn’t work, the heat didn’t work and there was nobody to fix it
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sharte

喜歡：整潔度、員工素質和住宿環境和硬體
Had a great stay! They are very accommodating and super clean. Pools open until 10pm which is a plus. Cute little bar area, and the beds were super comfy. It’s in the middle of everything bars, restaurants, shopping near by.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

MICHAEL

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great leisurely stay. It was quiet and peaceful. The check-in staff was cordial and engaging, and the other front desk staff for the next day was pleasant. The room was very clean and had a good view (apart from the garbage container--maybe a structure can be built around it for better aesthetics). Apart from that, there was a creek/brook within that was calming. Complimentary breakfast was ok; not a fan of the box eggs; sausage; bacon delivered in bacon bits style...quite interesting; did not try any bread or bagels; loved the selection of tea (Tazo); apple juice and orange juice decent. Parking is good (first left turn into the hotel); did not like the big self-storage unit being right there, but it is, so be careful of your turn. The location is one light away from the Poughkeepsie Galleria/Mall, and there are a number of other little shops and restaurants around the area. All in all, the stay was great, and I wish I had more time.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Tracey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I only stayed one night. Room was very clean and nicely appointed. Loved that breakfast started at 7 am. Overall very pleasant stay. Would stay again if in the area.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Stephanie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the location of the property.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

James

喜歡：整潔度、員工素質和客房舒適度
Good but disturbing noises
It was good no major complaints. Load noises on Monday night like banging. Went to the front desk to find out what was happening and no response. Evently the noise stop, but it was very loud and disturbing.
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Melissa

喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jennifer

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet hotel with shopping, food and things to do within minutes. Cozy room that gave you an at home feel.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Robert

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the room was awesome really nice
於 2024 年 1 月住了 1 晚

10/10 有夠讚

MICHAEL

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe and quiet.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Julianne

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Janet

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to college with plenty of dining options.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Wayne

喜歡：整潔度、員工素質和住宿環境和硬體
Everything was good
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Laurie，Hattiesburg

喜歡：整潔度、員工素質和住宿環境和硬體
Great property
於 2024 年 2 月住了 4 晚
Jason Fearon-Taylor 於 2024年2月7日回覆
Thank you for the positive review! We hope to see you back soon!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Tiffany，Bay Shore

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I did have to move from an room that was adjoined to another one because of noise level and the smell of Marijuana.. but the staff was accommodating.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

maria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean, and they did not have carpet in the room, which was a plus for us! The shower had the best water pressure! Would definitely stay again and try the breakfast next time.
於 2024 年 2 月住了 1 晚