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Nice quite location. Easy access to restaurants and shopping. Breakfast was good as well.
Jennifer
Stayed 1 night in Apr 2024
6/10 Okay
Freddericka
Traveled with partner
2024/4/11
Liked: Cleanliness
The carpet in room needs to be cleaned and the coffee is horrible
Freddericka
Stayed 1 night in Apr 2024
6/10 Okay
Jimmie
Traveled with family
2024/3/24
The elevator was broke and I was on the 4th floor. I had to use stairs the entire time I was there and I am handicapped have a bad back and hips not supposed to be using stairs but had no choice
The beds were notably HARD and very soft pillows. Breakfast was satisfactory overall, although the oatmeal was undercooked. Additionally, the elevator made unsettling noises as it ascended or descended, giving the impression of instability."
Our stay was Amazing,
Quiet and comfortable! We were in town for my brothers funeral and the room made
Our stay comforting. We have stayed here before and that is why we chose Holiday Inn!
Fir the most part good. The hot tub being outside and not working was a disappointment. Also the beds were not very comfortable. The rest was ok. Oh, id have the elevator serviced. Sounds like a bearing going out.
Tonja
Stayed 1 night in Jan 2024
4/10 Poor
Tim
2023/12/30
Not worth the price
The elevator is sooooo slow. The TVs are so out of date and small. The “cable” TV is awful. I think the smaller motels here have better TVs. The pools were shut down. They’re indoors.
Tim
Stayed 1 night in Dec 2023
6/10 Okay
Cheryl
2023/12/6
Liked: Staff & service
Disliked: Room comfort
Only gave a 3 star because the bed was lumpy and the couch smelled like dog
Pool has been closed for months. Elevator is a little scary ride. Chair and ottoman were worn and filthy. The tv has to be at least 15 years old. It’s an older hotel in need of modern upgrades.
One night stay, the power went out after midnight and didn't come back on until 7am. My husband has a CPAP machine and needless to say we didn't get any sleep. The staff said it was the weather but when you looked outside other places of business had electricity so IDK about that. The beds weren't comfortable at all but everything was very clean. The breakfast could use some help too, everything was luke warm or hard. I love this chain of hotels so I don't know what happened here but they could use some guideness and some help before they bring this chain down.
We rode all day in the heat anticipating jumping in the pool only to find out upon arrival that the pool wasn’t in service. We get to the room to find it HOT with bugs and dirty towels still in the room. Front desk only offered to leave a note for housekeeping
Cleaning staff walked right into our room, no knocking. I found it really strange. No one helped us check out, that was inconvenient. The air conditioner worked great and the room was decent. Pool was half empty, and I assume closed. Wish that we would’ve known before hand.
Tatum
10/10 Excellent
Sylvia
2023/7/22
Sylvia
Stayed 1 night in Jul 2023
10/10 Excellent
Sean
Traveled with partner, Traveled with family
2023/7/21
Liked: Cleanliness, staff & service
Nice, easy in and out with trailer with a few truck spaces, pool and hot tub under repair, room was clean and ready.
It was conveniently located. The air conditioner in the room turned on every 10-15 minutes, all day and night, and was very very loud. I ordered a suite because I needed to work. There was a nice table and two chair BUT no light in the area and could not be moved to an area with light. SO stupid. Breakfast was ok but the giant yogurt frig was empty.
Dr. Patricia
Stayed 2 nights in Jun 2023
10/10 Excellent
Joshua
Traveled with family and small children, Business traveler
2023/6/17
Liked: Cleanliness, staff & service
The pool n hot tub are broken but it doesn’t say anything about that online. That was main reason for choosing this hotel was an indoor pool
The pool was not available on Memorial Day this year nor was it last year. The ice in the ice machines had black stuff in it. The handy cap room shower splashed water on the bathroom floor and ran into the carpet by the bathroom door. The milk at the breakfast was sour and clabored.
We reserved a king size bed and got 2 queen sizes beds instead, stained carpet and stained chair and noisy elevator
Brenda
Stayed 3 nights in May 2023
8/10 Good
Sandra
Traveled with family and small children
2023/5/25
Liked: Cleanliness, staff & service
We saw a sign that the pool and hot tub are closed until further notice so that instantly bummed us but the lady checking us in was super nice and helpful. She gave us directions to the park so our 5 year old could run off some energy at least. The property itself was extremely nice.
Sandra
Stayed 1 night in May 2023
10/10 Excellent
John, Poteau
2023/5/15
Liked: Cleanliness, staff & service
Always our go to place to stay when we visit Poteau. Always clean and friendly.