波特里斯Spa 飯店，旅行前必看！

「A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

「I loved the staff, they were super friendly and not phased by a wet cyclist (me).」

「The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

「Very helpful and friendly staff; they went above and beyond. Beautiful garden. Clean and comfortable room and bathroom.」

「Beautiful location. The hotel was perfect with friendly and attentive staff, fantastic facilities and delicious food. The spa was perfect too!」

「It is a beautiful property with well appointed and attractive rooms. The staff were always willing to go the extra mile to help us. The only downside of the stay was there not being a lift, although staff was willing to help carry our bags upstairs.」